Experian "senior management" Reviews | Glassdoor.co.uk

Experian Employee Reviews about "senior management"

Updated 9 Feb 2020

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4.1
84%
Recommend to a Friend
90%
Approve of CEO
Pros
Cons
  • "Senior management focuses on new growth BU’s and more mature BU’s lack leadership and vision(in 73 reviews)

  • "rias e falta de alinhamento entre as(in 71 reviews)

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Reviews about "senior management"

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  1. Helpful (2)

    "Unethical Sales Practices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Experian full-time for more than a year

    Pros

    Great colleagues A lot of social activities

    Cons

    High turnover Unethical sales practices Senior management is very condescending

    Experian2019-08-03
  2. Helpful (2)

    "Individuals great, senior management not so much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Devops Engineer 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Experian full-time for more than 3 years

    Pros

    The environment they provide and the individuals you will spend your working days with are great

    Cons

    Senior management push equality at all opportunities but never follow it, and just give leg ups to their favorites. Pay is lower than elsewhere with similar packages

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    Experian2019-07-03
  3. Helpful (5)

    "Worst experience of my entire life"

    StarStarStarStarStar
    Former Employee - Account Executive in London, England

    I worked at Experian full-time for more than 3 years

    Pros

    As an FCA accredited business and many clients using existing bureau based services financial services and consumer business clients will nearly always take a meeting.

    Cons

    Where do I start. Lots of inexperienced younger people in the division I joined who seem to be in “management” positions but really don’t have a clue. The team I joined we decimated by redundancies in 9 months. Think they know all about “sales” but actually many are renewing stuff not actually selling new value. Senior management toxic, abusive and threatening. Customer NPS scores are very low. You can be in account management but not have any accounts! Products that are “new” and exciting are really just a rehash of the old stuff with a new marketing spin. Often these are half built. Team members can be hear today / gone tomorrow. Targets are set by accountants and are massively disproportionate to reality creating huge stress in the workplace. People are generally used and abused it seems in a place that is supposed to represent a brand of integrity.

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    Experian2019-06-05

    Experian Response

    July 15, 2019HR

    Thank you for leaving feedback. Creative a positive and supportive work atmosphere are of high importance for us as we think it enables our employees to innovate and succeed. We are sorry to hear that your experience did not align with our philosophy and standards. We take this feedback seriously, thank you again for leaving a review.

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  4. Helpful (5)

    "Your experience will differ"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nottingham, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Experian full-time for more than 8 years

    Pros

    A strong brand in its market place with some genuinely interesting products and propositions. A prestigious employer with a variety of different of different divisions to work in. Generally friendly and helpful colleagues, many of which are trying to drive improvements in all areas. Benefits package becoming competitive again after a long time of lagging behind. Fast-paced, dynamic nature of work means things aren’t dull. Senior leadership make themselves visible and have regular communications and town halls.

    Cons

    Not really one company - the various divisions are all run very separately and so your experience will be dictated by which area (business line and/ or geography) you work in. This brings two major flaws: 1) Divisional budgets and performance varies wildly so the ability to get training budget, or other items approved for example, may be night and day different between areas even if they are sat in the same office 2) An entirely disproportionate amount of time is wasted on internal politics, finger pointing and otherwise competing between each other to the detriment of employees and customers. Office facilities are becoming dated and don’t offer the facilities you might expect of a FTSE100 technology giant. Parking at Nottingham offices is appalling (unless you start at 7am, forget it!) High levels of nepotism and big cliques in the senior management. Work-life balance is very poor as lots of decisions are last minute. Decreasing opportunities for junior/ mid level positions as offshoring increases. Despite the branding and slogans, you are never in any doubt that you are there to make money for the owners and that is hammered home extremely frequently.

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    Experian2018-11-11
  5. Helpful (2)

    "Experian Marketing Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Campaign Manager in London, England

    I have been working at Experian full-time for less than a year

    Pros

    There is considerable opportunity to grow your career. The benefits are also very good.

    Cons

    As it's a global company, the organisation may feel disjointed at times, but the senior management is working towards a unified mission.

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    Experian2018-03-23
  6. "Starting to be more downs than ups"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nottingham, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Experian full-time

    Pros

    There are pockets of enjoyment where fun activities take place aimed at distracting the workforce from the treacherous day to day roles and constant change. The people are generally excellent and very friendly / approachable.

    Cons

    The building is simply not fit for purpose. The lifts were refurbished and still break every day. The canteen is inadequate. The office temperature is sometimes so cold you can see your own breath, or so hot that you need a fan. The workload and expectations are completely unreasonable with senior management having no grasp as to what the immediate priorities are. As such, too much is attempted to be delivered at once invariably leading to mistakes being made. After this, senior management wonder my colleague engagement is so low. It's so low as the workload and demand for change is simply way too big! When positive change is on the agenda, it invariably gets stripped so far back and value engineered that it ends up being no better than what was originally there! The culture of revenue over service is more alive than ever.

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    Experian2017-12-14
  7. "Fast-paced change but collaborative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Experian full-time

    Pros

    Generally friendly, collaborative people. Lots of interesting projects and not afraid to promote internally so several opportunities

    Cons

    Too much change at senior management level. No consistency of priorities

    Experian2017-06-15
  8. "OK place to work. Need to be careful with integrating companies they acquire"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Campaign Analyst in London, England

    I worked at Experian for more than 3 years

    Pros

    - Well known company. Good to have on CV. - Access to additional resources internally.

    Cons

    - Took them a long time to complete acquisitions - Impersonal environment - Senior management not accessible to junior staff

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    Experian2016-11-16
  9. "Good prospects but small cog"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Experian full-time

    Pros

    Great benefits Great career prospects with opportunities across such a big organisation Does have some good solutions

    Cons

    Can be a small cog in a big machine Senior management can be absent & disconnected with staff

    Experian2016-05-29
  10. Helpful (3)

    "Some good, some bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Experian full-time for more than 10 years

    Pros

    Only have a good work life balance IF you are willing to sacrifice progression. Usual benefits expected for a large organisation. Great product potential. Good people.

    Cons

    Too many people scared of speaking out against senior management ideas. Not enough people to meet expectations of clients. US fraud business appears to not understand or respect the more experienced UK team which is leading to conflicts. Extremely political and you need to learn all manner of tricks to work the system - almost expected now you work weekends and late nights - can work from home but then expected to be available most of the time. Huge gap between benefits for sales staff and the rest of the business. Change is not managed well and few people involved in strategic direction. Aura of disrespect between senior management and teams. Misdirected penny pinching causes disharmony and divisions. Huge amount of buerocracy and red tape, smaller organisations that have been bought have lost their identity and the core reasons for being bought.

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    Experian2016-02-05
Found 73 reviews