FDM Group "account managers" Reviews | Glassdoor.co.uk

FDM Group Employee Reviews about "account managers"

Updated 6 Jan 2020

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3.2
57%
Recommend to a Friend
68%
Approve of CEO
FDM Group CEO, Founder, and Director Rod Flavell
Rod Flavell
749 Ratings
Pros
  • "Foot in the door to blue chip companies(in 88 reviews)

  • "The opportunity presented to the dedicated trainees is by far the biggest positive of the graduate programme(in 74 reviews)

Cons
  • "Might have a feeling that you are a product of the company, so account managers would try their best to sell you to their clients(in 159 reviews)

  • "2 year contract with buy out cost(in 80 reviews)

More Pros and Cons

Reviews about "account managers"

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  1. Helpful (3)

    "Better than expected - it is worth it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Consultant in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at FDM Group full-time for less than a year

    Pros

    Note: I was hesitant in joining the graduate program for FDM due to Glassdoor reviews. However, my experience has been pleasant. Note: There is less supply of IT consultants, meaning those on tech programs are more likely to get placed. Whereas, there's more competition amongst business consultants. - I got placed by the time my training ended. - You get insightful training (it is not everything you need to know, but it gives you a basic foundation of understanding those skills). They throw you into the deep end, but your confidence will grow. - Interviews are arranged for you - (the benefit is that majority of job interviews only require you to pass one round and you'll get the job - whereas if you applied outside of the program, your CV might not even get seen and there would be multiple interview stages etc). - The account managers I have come in contact with have always been very nice, one of them has been lenient when I turned down a role for certain reasons. However, there are certain account managers that seem unapproachable and not very nice (NOTE: I cannot speak for everyone, but my experience with them has been positive). - Pay for your travel - It is good for those graduates with no prior working experience. Or those who are unable to land a job. - Gets your foot in the door for bluechip companies. - A good location

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    Cons

    - You do not get paid for your training. Therefore, don't join the program if you cannot support yourself. - You are under contractual obligations - Placements are not always guaranteed (NOTE: this is not necessarily FDM's problem, sometimes consultants can be joining the program at a time where FDM's clients are simply not hiring, IN ADDITION, I find that those who do not get placements tend to be candidates that are unflexible, lazy, rude etc). - You cannot choose where you're placed - You cannot choose whether you want the role or not - The training is very intense, you're learning a new module each week and you have assessments to pass.

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    Advice to Management

    My FDM experience has been pleasant, but I know people that have had a tough experience. My only advice is reassuring and be honest with your consultants. Sometimes it's not the company's fault but building a rapport with your consultants will help the company's reputation and overall satisfaction amongst consultants.

    FDM Group2019-06-18
  2. Helpful (3)

    "False promises"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Consultant 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at FDM Group full-time for more than a year

    Pros

    Steady wage for 2 years after initial placement.

    Cons

    Account managers have lack of knowledge in their jobs to place the correct consultants with clients Academy managers don’t care about your personal life at all, a contract is a contract to them and that’s it Wage isn’t that great for the hard work the consultants get out through Academy training means nothing as they place you with a client doing next to any job, even if you trained to work on Projects and get a placed as a receptionist When you have an opinion or you want your voice to be heard, you are automatically in the bad books for not being a zombie

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    Advice to Management

    Become more considerate towards your consultants, review the contract obligations and pay them a higher salary, if you are pocketing a minimum £210 a day when they receive around £70 a day it clearly shows how much profit you are making and it’s sickening

    FDM Group2019-11-04
  3. "Average at Best.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at FDM Group full-time for more than a year

    Pros

    They have great clients, all over the country and even abroad, with academies in London, Manchester, Glasgow, Australia, USA, and a few others. They help to train you up into a competent developer. They help you to get a contract at a company and the account manager checks in on you to make sure that you are having a good experience at the company. They do reimburse you for travel weekly.

    Cons

    1) If going for a developer position, and you dont have a technical background, chances are you will become a tester... not a software developer 2) if you are not having a good experience on site, account managers want you to stay on site, rather than help you find a different place which may be better suited for you, as there are financial consequences if the contract is broken 3) pretty much 0 employee benefits, other than the chirstmas party, and online learning tools 4) 21 days off, which is fewer than most places, and you cannot buy extra holiday days 5) if you decide to leave after their training ( which they value at £20,000) , you have to PAY THEM BACK £20,000 in turn! 6) if you see opportunities that may be available, the account manager in charge can deny you the opportunity to apply for the role. 7) all the training that they do is entirely UNPAID

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    Advice to Management

    1) get rid of the £20000 fee, and you will attract more people 2) If you do not like your placement for whatever reason, help the FDMer to find a new contract where they will be happy, rather than making them stay at a place they dont like and are miserable

    FDM Group2019-09-14
  4. Helpful (5)

    "The Worst Immoral Company in Existence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FDM Group full-time for more than a year

    Pros

    Nil I can think of

    Cons

    Immoral Incapable Account Managers Awful Ex Services Team Take 58% of your charge out rate Do not assist in any way DONOT Consider these crooks

    Advice to Management

    Become Human again and treat your employees with a modicum of respect.

    FDM Group2019-09-28
  5. Helpful (2)

    "A necessary evil, but avoid if possible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Management Consultant in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at FDM Group full-time for less than a year

    Pros

    It gave a structure to attain project management qualifications and the POTENTIAL to get a foot in the door with a good client.

    Cons

    Literally no care or concern for those coming through the doors. Their consultant management is awful. The account managers are rude and have very little stakeholder management skill. The people in the ex forces team I found smarmy and did not install any trust, were demeaning at times. It is common for people to come back to the ‘beach’ and to even not get placed (they must fiddle the figures somehow because I bought into their sales pitch). They lead you along after you have completed the training with the promise of an opportunity. They don’t provide you with a salary until you are placed and you live on £170 a week. No money to lay rent or mortgage etc.

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    Advice to Management

    Get some mature account managers. Look at the attitude of the military team. Value substance over image... this whole place is image only.

    FDM Group2019-09-24
  6. "OK place to get started in tech post military"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - PMO Ex Forces in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at FDM Group full-time for more than a year

    Pros

    Decent start in the tech world for service leavers

    Cons

    Can be sent to work anywhere Lack of engagement from account managers

    FDM Group2019-08-18
  7. Helpful (1)

    "Good teaching, poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Junior Software Developer in London, England
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at FDM Group full-time for less than a year

    Pros

    Was taught well, learnt programming skills to a decent standard.

    Cons

    Wages are extremely low, expected to move anywhere in the country if they find you a job & account managers will try to push you into jobs that you have no interest in to get their commission.

    FDM Group2019-07-30
  8. Helpful (1)

    "Avoid the business stream"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Business Consultant in Leeds, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at FDM Group for less than a year

    Pros

    Good sense of community between consultants. The technical consultants get placements. They pay for some of your travel. Toilets are clean.

    Cons

    Awful communication from staff, you're basically treated like meat. There are so few business consultancy opportunities and a lot of them are just admin roles. The training is a farce and they make you sign a 2 year contract so you cannot escape. If you're not placed then you don't get paid, meaning you don't have income for 5 months. Once the training is over, you're forced to attend the academy to "up-skill" which basically means "don't do anything for the entire day". Account managers will ignore you or straight up lie to your face.

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    Advice to Management

    You need to communicate with your trainees!

    FDM Group2019-07-25
  9. Helpful (11)

    "Absolute joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consultant 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FDM Group full-time for less than a year

    Pros

    None absolutely none. The place is a circus.

    Cons

    Very cliquey. They use scare tactics to keep you in the company knowing you cant pay back the training fees which they will make back in 4 to 6 months after placement. While training you dont get paid. They say they love unique intelligent individuals, they crush all creativity and uniqueness they punish opinions and do not accept constructive criticism. They expect you to accept being treated like crap and be happy about it. They say they support women in IT, graduates, exForces personnel, and returnees they give no support to any mental health issues, family issues or grievances. The management treat the trainees and beached consultants like children and exploit the need for a job. They have a habit of humiliating trainees and consultants. Any complaints from consultants are not taken seriously and are told to suck it up and deal with it. Not only this but if an account manager isn't happy the complaints are taken to extremes.

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    Advice to Management

    The place is a joke. You take advantage of the desperate and treat them like children. When you do not get the results or opinions you agree with you throw a strop and temper tantrum and take it to extremes. Don't treat people with that type of behaviour and expect people to take it. Treat your employees ALL equally or EXPLICITLY state that there are different rules for both. There is a divide in your company you are taking these intelligent, creative people most being the tops in their field and taking their talents and wasting them to pump out blank canvases for you to mould into a product that will accept being treated shabbily. Half of what goes on in that place is borderline illegal. You should be ashamed of what you do.

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    FDM Group2019-07-05
  10. Helpful (1)

    "Avoid if you are a veteran"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Support Officer 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at FDM Group full-time for more than a year

    Pros

    Location. Academy Manager The hive coffee shop in the office block

    Cons

    The entire Sales team and Account managers

    FDM Group2019-06-25
Found 186 reviews