Farmers Insurance Group Employee Reviews about "upper management"

Updated Jan 16, 2021

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Found 72 of over 4,375 reviews

3.8
63%
Recommend to a Friend
82%
Approve of CEO
Farmers Insurance Group CEO Jeff Dailey
Jeff Dailey
1,685 Ratings
Pros
  • "Mentoring Training Benefits Work-Life Balance(in 151 reviews)

  • "Good benefits, great company overall(in 137 reviews)

  • Cons
  • "Work/life balance can be an issue if I allow it(in 93 reviews)

  • "no diversity with upper management(in 74 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "upper management"

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    1. 3.0
      Current Employee

      Fine

      Jan 16, 2021 - Service Advocate II 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The benefits package is pretty good

      Cons

      The distance/communication between customer service and upper management is irreparable

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    2. 3.0
      Former Employee

      Good Entry levle job

      Dec 13, 2020 - Claims Representative in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great pay, raises, and benefits

      Cons

      no diversity with upper management

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    3. 3.0
      Former Employee, more than 10 years

      Interesting rules to play by

      Apr 26, 2020 - District Recruiter in Thousand Oaks, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company as far as how they treat their insurance customers; solid reputation

      Cons

      The district managers are expected to fend for themselves and compete against each other to gain agents. This works in most places across the country as offices are spread out... not in concentrated areas like Los Angeles. The threats from upper management to meet the numbers and grow the district were unfair only because they were more difficult for DM's in concentrated metropolitan locales. We were forced to fish from the same recruiting pool - was very difficult.

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    4. 4.0
      Former Employee, more than 1 year

      Good Training

      Dec 3, 2019 - District Recruiter in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Outside Sales type of Recruiting vs sitting at a desk all day.

      Cons

      A lot of layers of upper management.

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    5. 5.0
      Former Intern

      A great company to work with

      Oct 3, 2019 - Volunteer Coordinator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly and Diverse culture. Family like bonds with everyone.

      Cons

      Upper management can sometimes, not often, lack experience.

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    6. 1.0
      Former Employee

      Choose another company

      Nov 4, 2019 - Service Operations Employee in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The benefits were good.

      Cons

      Upper management does not support its employees. No matter how the company guidelines are followed by the employees, when a customer or agent pushes back, the company buckles, making the employee obsolete. Front-line employees are expendable. And if a mistake is made, no matter how small, you are on management's radar and they start to work on getting you out.

      3 people found this review helpful
    7. 3.0
      Former Employee, less than 1 year

      Review

      Apr 28, 2019 - CSSR 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Customer service appreciation and good hours

      Cons

      low pay and upper management does not help employees

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    8. 2.0
      Current Employee, more than 10 years

      OK job as long as you're content on not advancing.

      Feb 19, 2019 - Senior Service Advocate in Independence, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very good 401k match and contribution. Education reimbursement. Yearly Bonus.

      Cons

      Documented unethical and racist/homophobic management- not LGBT friendly. As many others have stated, advancement is limited to how well your upper management likes you and how much you suck up to them. Current upper management does not have a clue on how to handle the explosive growth. Terrible Health Benefits.

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      1 person found this review helpful
    9. 2.0
      Current Employee, more than 8 years

      Life as an Agent & District Manager

      Feb 12, 2019 - District Manager in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A large stable company with more opportunity inside the company vs external sales outside the company.

      Cons

      Upper management makes decisions without experience or real knowledge of the consumer in rural markets

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    10. 5.0
      Former Contractor

      Farmers

      Jan 28, 2019 - Anonymous Contractor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work - quality of life

      Cons

      Upper management had some product /pricing issues but most have now been resolved

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