Financial Conduct Authority "senior management" Reviews | Glassdoor.co.uk

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Financial Conduct Authority Employee Reviews about "senior management"

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11 Employee Reviews

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  1. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    interesting job, committed people, fair pay

    Cons

    flat structure makes it hard to get promoted, senior management not particularly qualified


  2. Helpful (3)

    "Good work life balance but bureaucratic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Associate in London, England
    Current Employee - Lead Associate in London, England
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Financial Conduct Authority full-time (More than 5 years)

    Pros

    - work life balance
    - benefits package and up to 38 days holiday
    - interesting and varied work
    - lots of opportunity to move around the organisation
    - very pro minority groups and inclusive culture

    Cons

    - terribly bureaucratic
    - poor managers generally lacking in people skills that have very long tenure
    - lack of empowerment
    - very skilled and talented people often under utilised so they leave
    - general lack of industry experience means you get "experts" within industry sectors who have never worked in industry and lack commerciality
    - senior management value those that are "talking the fca language" over genuine talent creating an internal bias

    Advice to Management

    - remove burdensome process
    - do more focused and targeted recruitment externally
    - better training programmes
    - hold poor management to account or exit them
    - send staff on more external secondments
    - focus efforts on driving efficiency and better value for money. Hold people to account for poor performance


  3. Helpful (6)

    "Interesting work but poorly run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Associate in London, England
    Former Employee - Senior Associate in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Financial Conduct Authority full-time (More than 8 years)

    Pros

    The work is important and the central role in financial services means the work is always interesting and evolving.

    Cons

    This is an organisation that doesn’t value staff. Senior management are incredibly poor quality and go out of their way to blame junior staff for their own failings. In addition, the benefits are poor and working conditions aren’t as good as they think they are.

    The organisation is constantly talking about changing itself but senior management are incapable of this - and appoint people who are incapable of this.

    Staff development and progression is poor. They constantly talk about the training they provide - however this is focused on the senior management.

    Advice to Management

    The best decision I made was leaving. The organisation is dysfunctional and poorly run.


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  5. Helpful (2)

    "Good in Parts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Financial Conduct Authority full-time (More than 5 years)

    Pros

    Interesting work, bright and generally nice colleagues, trying to do something socially useful. Paternalistic nature. 'Diversity friendly'. Close to the politics of the government. (if you like that sort of thing)

    Cons

    Bureaucratic, 1950s culture, senior management a continued moving feast, and hence little or no direction, meeting and 'write a paper' culture, endless governance meetings with little or no value add, Turgid.

    Advice to Management

    Modernise! .... and start with the most senior management, including members of the main board all of whom seem to be government acolytes.


  6. "Good work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    People culture is good and good work life balance

    Cons

    Location senior management make too many structural changes

    Advice to Management

    Do more to retain associates


  7. Helpful (9)

    "Customer Contact Centre - Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    - Great place to gain experience, knowledge and exposure to financial regulation
    - Good work-life balance: Mon-Fri 9-5

    Cons

    - Junior and senior management: they have absolutely no clue on how to manage, communicate, nurture and develop talent. They are severely lacking in technical knowledge yet are paid more than double than associates. People management and coaching skills are non-existent, preferring to resort to micromanagement to compensate for their personal and professional insecurities within their role. They block opportunities and hinder progression at every step and do not have the ability to reinforce nor reward positive behaviour. Progression and opportunities are dished out based on favouritism rather than meritocracy. All of this is leading to an increasing amount of frustration within associates and contributing to a very high rate of attrition within the customer contact centre.

    - Opportunities such as shadowing and secondments are blocked and it is hard to progress (unless you're a sycophant)

    - Salary should be more considering the nature of the role and output of work

    Advice to Management

    - The FCA contact centre is NOT a typical contact centre such as sales where you have college students, teenagers and adolescences coming through to work a job part-time, not taking it seriously just to earn a bit of money during their summer holidays. We are adults, university graduates and non-graduates alike looking to create a career for ourselves. We do NOT need to be watched over like a hawk whenever we move away from our desk for a bathroom break or to get a glass of water. We want to be supported in our day to day role as well as have our skills developed - management should be helping us NOT hindering us!

    - Solution: make junior and senior management redundant and have associates who have far superior technical knowledge apply for their roles. These associates can then be trained and developed with fresh, effective management skills which does not rely on micromanagement.


  8. Helpful (3)

    "Culture change and improvement needed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Specialist in London, England
    Former Employee - Human Resources Specialist in London, England
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good for career development in the future (looks good on CV)
    Good location in Docklands - nice external environment
    Some very talented people

    Cons

    Bullying culture
    Poor Senior Management
    Poor office environment
    Blame culture, lack of support for individuals

    Advice to Management

    Look at your people - change your culture
    Encourage people to move on - so many people stagnate at this organisation meaning nothing changes


  9. Helpful (1)

    "Avoid or short term only for Cv"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Former Senior Associate in London, England
    Former Contractor - Former Senior Associate in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Financial Conduct Authority as a contractor (Less than a year)

    Pros

    Work life balance
    Canteen
    Name on Cv
    Regulatory experience gained
    Interaction with other supervisory bodies

    Cons

    Lifts
    Pay
    Senior Management
    Old timers
    Bullying
    HR
    IT
    Lack of transparency
    Lack of opportunities to move up

    Advice to Management

    Leave


  10. "Good place to start career in financial services, but progression is not always on merit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in London, England
    Current Employee - Senior Associate in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Financial Conduct Authority full-time (More than 8 years)

    Pros

    Excellent work life balance, interesting work and genuinely good people to work with. Lack of a profit focus, means work is often less pressurized than elsewhere in the sector - although this can breed complacency amongst some staff.

    Cons

    Senior management are sometimes overly bureaucratic and risk averse. Progression is not always as efficient as in other organizations and internal moves / recruitment can be frustrating, as HR requirements make this incredibly slow and inefficient.

    Advice to Management

    Internal movement and progression of staff needs to be clearer and more efficient. Less time should be wasted fine-tuning internal governance papers (typically 25% time writing the content and 75% getting it word-perfect - this is not efficient use of people's time.


  11. Helpful (7)

    "Deadweight Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in London, England
    Current Employee - Manager in London, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Financial Conduct Authority full-time (More than a year)

    Pros

    There are a lot of good people who actually want to achieve something at work, and get results. The support these people have for each other is literally what makes the difference. None of these people are in the management layer.
    If you can find a role that's very management hands-off, you'll be OK.

    Cons

    There's no career path - even secondments appear to be pre-determined. It's like they go through the motions.
    Despite all the talk of training, it's damned hard to actually secure.
    There's a whole raft of management whose single intention appears to be to interfere. They add absolutely nothing to the process and a lot more gets done when they're on leave, which tells you all you need to know.
    Senior Management approach is condescending at best, borderline overbearing bullying at worst. Both with a thick veneer of interpersonal ineptitude.
    Management speak is rife.
    There are managers who are online and at work from 7am until 11pm, daily (the working day is 9-5). Displaying such a work/life balance fail isn't admirable. It doesn't inspire confidence or belief in their leadership skills.
    There's a headcount freeze on, despite the FCA taking on more work. Again, at the behest of senior management.
    There's a lot of point-scoring and trap-setting from certain divisions in the lower ranks. You can't trust all your colleagues and peers, which sucks hard. (That said you soon realise who's worth spending time on.)
    Professional challenges are low. Ultra risk adverse management means staff are never stretched.
    The whole place is drowning in process and more useless paperwork, mostly at the behest of well, you guessed who by now.
    The Five Values are increasingly used as another way to beat up the staff. 'Already On The Case' especially appears to be a thinly veiled reference to some sort of future predicting abilities and people are chastised for not having this mythological skill.
    Morale is low enough that people will take calls from agencies about potential other jobs at their desks and not even bother to go into a Quiet Room.

    Advice to Management

    Fire the deadwood by whatever means necessary. Give your staff a reason to want to stay, the rate of people leaving (even with salaries above industry standards) is appalling. Your team are the reason the staff are going. When people are leaving from both contracts and perm roles without anything to go to (i.e. just to escape) there's something seriously wrong.

    No-one has any faith in the SLT. You're seen as glib, dismissive, and altogether unhelpful.


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