FinancialForce Reviews | Glassdoor.co.uk

FinancialForce Reviews

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Found 228 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
82%
Approve of CEO
FinancialForce CEO Tod Nielsen
Tod Nielsen
57 Ratings
Pros
  • "Work/Life Balance (They understand people have families)(in 21 reviews)

  • "Lots of opportunities for career development and a fun environment to work with great people(in 13 reviews)

Cons
  • "Standard growing pains, but we seem to be taking action on overcoming recently(in 26 reviews)

  • "It's a rapidly growing company, so it is expected(in 8 reviews)

More Pros and Cons
  1. Featured Review

    "Great place to work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FinancialForce full-time for more than 4 years

    Pros

    Smart, hard working people, leadership team has coalesced nicely, deadwood doesn't last long here (thankfully). Good products, employee benefits, snacks and company social events. Onward and upward.

    Cons

    Can't think of anything out of the ordinary.

    Advice to Management

    Go public.

  2. Helpful (2)

    "Exciting Opportunities"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FinancialForce full-time

    Pros

    - Great collaboration across departments - Staff approachable at all levels - Great career advancement opportunities

    Cons

    - Compensation levels not clearly defined

  3. Helpful (2)

    "To be frank"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FinancialForce full-time

    Pros

    Workspace: a took a while but we now have a great workspace, actually designed to help us collaborate a be productive. People: nothing novel, I guess, but this is my review... I work with some wonderful people, many of whom I consider good friends. In general I feel the rapport and support for each other is pretty good. Senior management: they are listening to feedback and, to varying degrees, actioning and improving...

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    Cons

    Salesforce: it can be restrictive, prescriptive and generally frustrating to work on. Although, I do recognise the benefits and it is improving. Communication: disjointed and lacking at times, plus the Career progression: we're getting there but has been a painful journey to get to the point of structure and visibility. Line managers: simply changing a person's title does not make them a good line manager!

  4. Helpful (3)

    "Lead cloud Services provider - great place to work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Harrogate, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FinancialForce full-time for more than a year

    Pros

    - Culture and Energy of the team are second to non - Visionary development teams - Solutions and Business Strategy - CEO vision for the company - Growth trajectory - XLOB Exec alignment - Lack of bureaucracy and big company politics

    Cons

    - Few to call out - Improve the sandwich van

    Advice to Management

    Keep it up - FinancialForce rocks!

  5. Helpful (2)

    "Inspiring leadership"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FinancialForce full-time

    Pros

    Great company to work for

    Cons

    Occasional growing pains of a maturing start up

  6. Helpful (12)

    "You know there's probably a problem when the founder steps down"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consultant in Harrogate, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at FinancialForce full-time for more than 4 years

    Pros

    Some of the people The HR department tries very hard to mask the miserable outlook my refurbishing the office every 5 mins Jeremy Roche was fantastic Trips abroad

    Cons

    FinancialForce has stagnated too long developing useless features that no prospect cared about and in that time competitors have stolen market share from them. They are in no way a market leader in PSA. Their Financial application is solid and capable but costs THE EARTH and you can easily replicate the functionality with smaller offerings 50% of the Professional Services team are incredibly lazy and unwilling...

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    Advice to Management

    There's no point giving advice to management because they'll just keep doing what they want.... so.... KEEP IT UP GUYS YOU'RE DOING GREAT... JUST GREAT

    FinancialForce Response

    November 30, 2018

    As one of the founders of FinancialForce I wanted to personally respond to this, as I am in the very fortunate position of having worked at a senior level with both Jeremy and now Tod. Both of whom are visionary leaders who have, during their stewardship of the business, taken us ...

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  7. Helpful (1)

    "Great Opportunities"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FinancialForce part-time

    Pros

    The size and scale of the company means that for certain areas of the business things can move fast and if you understand where you want your career to go that includes your development too (if the right opportunities come up). I cannot recommend working in my office enough (Harrogate), if you want an opportunity to start your career in Cloud software but development isnt for you then the onboarding and support analyst...

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    Cons

    Nothing specific. Each team/ role is different so you are going to get a different experience in each but i certainly would not have any hesitations in pointing people to the website and suggesting they take a look at our vacancies.

  8. Helpful (8)

    "Failing the people who built the company"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Consultant in Harrogate, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at FinancialForce full-time for more than 6 years

    Pros

    - The people you work with. - Good platform exposure - Friendly and welcoming company - A few nice perks.

    Cons

    - Exec team just interested in shaping the company for IPO - Lost direction, endless process changes with little effect - Little reward for working hard - No career progression except for a "chosen" few

    Advice to Management

    The company once had a good "breaking into the market" feel, while I realise that had to change change, it's sad that instead of solidifying that position it feels like the company is just being geared up for a sale. Would love to see decent structures in place to ensure career progression, service improvement, repeatable success. Instead it's all about marketing the company as profitable with no concern about long...

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  9. Helpful (14)

    "Micromanagement and bullying"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at FinancialForce full-time

    Pros

    there are no pros to working here unless you have been unemployed for a very long time

    Cons

    the management and HR are horrible, stay away

    Advice to Management

    Grow up

    FinancialForce Response

    July 2, 2018SVP HR

    Hi, As the head of Employee Success, I would be happy to speak with you about your concerns for the HR team (Employee Success) directly at any time as well as the comment regarding bullying. Please feel free to contact me directly or you are welcome to use our anonymous feedback ...

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  10. Helpful (9)

    "Good company but low pay"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at FinancialForce full-time

    Pros

    SF is a stable platform, good product overall and some great talent and people in the company. Supportive colleagues and company funded training, some good perks too with health/life insurance, generally a really nice environment to work in. Nice office location and given an IPhone/IMac to work with, generally have all the tools you need to do your job.

    Cons

    Unless in a management role, pay is extremely low. Development and support teams are expected to do the hard work at well over capacity to keep the company moving forward and for very little, or no recognition. Inadequate, or in some cases zero measurement of capacity in critical business areas leading to an incredibly overstretched workforce. Rather than looking at skills of employees within the company across...

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    Advice to Management

    Reward and recognise employees better, particularly those who are extremely good at what they do, a minuscule yearly pay rise is not enough to keep the best talent from leaving, particularly in a competitive industry. Think about what you need to compensate the best people to keep them at FF for another 5 years as an example. Measure capacity, and employee engagement, provide recognition where recognition is due....

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Found 228 reviews