First Utility Head of Department Reviews | Glassdoor.co.uk

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First Utility Head of Department Reviews

2 reviews

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Head of Department

5.0
StarStarStarStarStar
Recommend to a friend
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Employee Reviews

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Pros
Cons
  • No real maternity/paternity pay means that it is a hard ask to remain at the company if you want to build a family (in 17 reviews)

  • The only drawback is car parking (in 14 reviews)

More Pros and Cons

  1. "Strong focus on customers and staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head of Department in Coventry, England
    Current Employee - Head of Department in Coventry, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Utility full-time (Less than a year)

    Pros

    I joined First Utility just over 4 months ago and have really enjoyed myself. The team have a clear focus on customers and this is clear on how departments interact and collaborate with each other

    The staff from Execs down are supportive and approachable and do try to work as a cohesive team. The drive to work together is key to fast business decisions and delivering customer service and these are areas which a business of this size can really make a difference

    I came from a large corporate financial business and its great to now in my current role that I can make such a big difference to the business with my knowledge and experience fully utilised

    Cons

    Benefits package limited overall pay in line with the norm .....although the current benefits do provide free fruit every Friday and free tea and coffee every day!

    Advice to Management

    Good place to work provides staff with great understanding on what customers need

    First Utility Response

    5 Apr 2017 – Chief People Officer

    Thank you very much for sharing your first 4 months with First Utility. We're working really hard to create a place where our people want to work and our customers want to do business. We have grown... More


  2. "Very Professional Set - Up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head of Department in Warwick, West Midlands, England
    Current Employee - Head of Department in Warwick, West Midlands, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good induction , good offices , clear set of objectives , and very supportive colleagues
    Very good place to work

    Cons

    Car Parking , Shared office with another company

    First Utility Response

    10 May 2017 – Chief People Officer

    Hi and thanks for your feedback.

    We have some great people here at First Utility with really high levels of engagement and it's great to hear that your new colleagues have been supportive... More