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Fitness First UK Reviews
Updated 4 Sept 2023
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Full-time, Part-time
English
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Found 273 of over 304 reviews
67% Recommend to a Friend
81% Approve of CEO
Found 271 of over 304 reviews
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Recommend to a Friend
Approve of CEO
Lee Matthews
37 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "The people there were great and were one of the main reasons I stayed for the length of time I did." (in 15 reviews)
- "Amazing support by line manager and team mates, great work life balance, free gym membership." (in 4 reviews)
Cons
- "Low salary, lack of support for staff, no incentives, no pay increases, not enough staff on daily basis, no substantial security for staff." (in 13 reviews)
- 5.021 Aug 2023Fitness InstructorCurrent Employee, less than 1 year
Pros
Good staff culture In depth training provided Flexible hours Good working environment Free membership
Cons
Low salary/wages Early 5.30am or late 10.30pm shifts
- 2.04 Sept 2023Membership ManagerFormer Employee, more than 3 yearsLondon, England
Pros
Gym membership to all their gyms and discounts for friends
Cons
Overworked, a lot of stress piled on
- 5.021 Dec 2022Group Fitness InstructorCurrent Employee, less than 1 yearLondon, England
Pros
-Flexible Hours -Competitive Salary -Progression Potential - being able to apply for promotions, courses, training within club and the company in order to continue career progression/ -Support in career development and opportunities to further your skills and knowledge in club - Great community and working atmosphere in a professional and high standard fitness environment - Approachable management with complete discretion when/if needed - Free membership and facilities access during and off shift at any club - Collaborative nature within the team; being able to contribute to ideas on improving the service and facilities within club - Hours lunch break where you are free to train and use facilities
Cons
- If working for a busy club and you need a little more flexibility when it comes to work life balance because you may have children, or other commitments in personal life, a two week Rota shifting pattern between early, middle and late shifts could be an option so there is a real support for a work life balance for those that need it a bit more.
- 3.025 Aug 2023National Product ManagerFormer Employee, more than 8 yearsLondon, England
Pros
Passion job which allows you to connect with like minded people
Cons
little to no development within central management.
- 1.017 Aug 2023Fitness ConsultantFormer Employee, more than 1 yearLondon, England
Pros
free gym membership (not worth it)
Cons
Horrible work culture Horribly low wages (literally minimum wage for hard job with qualifications required)
- 3.09 Jul 2023Fitness CoachCurrent Employee, less than 1 yearLondon, England
Pros
Good to work for as someone to lessen their business
Cons
Long progression time, could take months even it shouldn't take that long to progress
- 4.06 Jul 2023Health and Fitness ManagerCurrent Employee
Pros
Promotions Sales Branches Staffing model Personal Training
Cons
Salary could be a lot better
- 2.07 Jun 2023Sales ConsultantFormer EmployeeWidnes, England
Pros
Team atmosphere Strong and supportive management
Cons
Bad company Paid unfairly No transparency from HO
- 4.012 Apr 2023General ManagerCurrent Employee, more than 5 years
Pros
Progression and opportunities within the company if you are willing to roll your sleeves up. Fairly flexible working hours. The people and the community.
Cons
Micromanagement Business strategy Moderate to low Salary and very little employee benefits
- 5.017 Mar 2023General ManagerFormer Employee, more than 5 yearsLondon, England
Pros
Responsibility given to drive the business forward your own way. Great guidance and then allowed to do what want with the team and members. Enjoyed my years with the business.
Cons
Can be pressure at times - but well meant.
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Fitness First UK Reviews FAQs
Fitness First UK has an overall rating of 3.5 out of 5, based on over 304 reviews left anonymously by employees. 67% of employees would recommend working at Fitness First UK to a friend and 34% have a positive outlook for the business. This rating has decreased by -12% over the last 12 months.
67% of Fitness First UK employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Fitness First UK 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.
