Flight Centre Travel Group Reviews

Updated Oct 14, 2021

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Found 1,086 of over 1,800 reviews

4.0
73%
Recommend to a Friend
90%
Approve of CEO
Flight Centre Travel Group CEO Graham "Skroo" Turner
Graham "Skroo" Turner
77 Ratings
Pros
  • "Travel perks, family environment, culture(in 69 reviews)

  • "Great Work Hard Play Hard atmosphere if your young (or young at heart)(in 65 reviews)

  • Cons
  • "Long hours as with most sales jobs(in 182 reviews)

  • "Work life balance can be challenging(in 143 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      y

      Apr 26, 2021 - Applications Analyst in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company culture, flexible company

      Cons

      No annual bonus unless you're high level management.

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    2. 4.0
      Former Employee

      Good place to work

      Jul 12, 2021 - Consultant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good conditions. People seemed happy

      Cons

      none. Was excellent place to work

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    3. 3.0
      Former Employee

      Decent Company

      Jul 13, 2021 - Junior Management Accountant in New Malden, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      decent company to work for

      Cons

      nothing really comes to mind

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    4. 5.0
      Current Employee, more than 5 years

      FC Travel

      Jun 21, 2021 - Travel Consultant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      High paying commission structure, fam trips, social events, opportunity to progress in various departments

      Cons

      very sales driven and party culture which isn't for everyone.

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    5. 4.0
      Former Employee, less than 1 year

      Decent Company

      Jun 20, 2021 - Personal Advisor in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing support when first starting! Incredible Team support. Wonderful Events. Realistic targets. Quick application process. Many opportunities to move around, and even move country.

      Cons

      Terrible management at the start of the pandemic. Nepotism.

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    6. 4.0
      Former Employee, more than 1 year

      Fun place to work

      May 14, 2021 - Travel Consultant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good money if you're good at sales

      Cons

      Bad money if you're bad at sales

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    7. 5.0
      Former Employee, more than 5 years

      Great company, great people

      Apr 22, 2021 - Assistant Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good training and on-going support for those wanting to get into management. Great culture across the company.

      Cons

      Tough workload during busy periods.

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    8. 3.0
      Former Employee

      Great company which lost its way.

      Apr 29, 2021 - Account Manager in Newcastle upon Tyne, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A fantastic company which really cared about staff growth.

      Cons

      Unfortunately as the company grew they lost focus of their people

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    9. 5.0
      Former Employee

      Great Place to Work

      Apr 13, 2021 - Branch Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Culture and atmosphere for those interested in travel and sales

      Cons

      none it was amazing and had the best time

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    10. 4.0
      Current Employee, more than 8 years

      Love hate relationship

      Apr 10, 2021 - Assistant Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A lot of employees love travel, so doing it as a career is great! Commission structure is good for the industry (though keeps getting diluted) Generally fun working atmosphere

      Cons

      Company takes advantage of young and talented people and therefore doesn’t pay appropriately. No actual pay reviews as any ‘pay rise’ normally comes with some sort of sacrifice or ‘negotiation’ in another area. Very little flexibility with the role in terms of working hours and working from home etc. The company is acutely aware that the success of individual sale roles is based on the rapport of each employee with their clients (front line sales roles) but is not willing to be flexible to ensure that talented staff stay with the company. There are a lot of cliques, and if you’re not part of the ‘in crowd’ then don’t even bother trying to climb the ladder. Retainers in London are basically under the living wage with a promise of great commission ( which absolutely does happen if you’re good) but increasingly archaic technology systems means you’re spending all your time Processing admin rather than just selling to make the commission you are craving (and need in order to survive in London!)

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