Flight Centre Travel Group Reviews | Glassdoor.co.uk
Flight Centre Travel Group Reviews
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    Flight Centre Travel Group Reviews

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    Found 1019 reviews

    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    61%
    Recommend to a Friend
    83%
    Approve of CEO
    Flight Centre Travel Group CEO Graham "Skroo" Turner
    Graham "Skroo" Turner
    520 Ratings
    Pros

    • "Employee benefits ranging from health and wellbeing support to financial advice and travel perks" (in 47 reviews)

    • "Work hard play hard company ethos" (in 46 reviews)

    Cons
    More Pros and Cons

    1. "Really good company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Travel Consultant in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Flight Centre Travel Group full-time for more than 2 years

      Pros

      Fantastic career progression - even if you don't want to work as a consultant in a shop there's so many roles in head office and other Flight Centre brands that there's no lack of choice when it comes to progressing. Uncapped comission - the better you do the better you get paid. It's not like other companies where you could be the best but you get paid the same as someone who is half as good as you. Your salary reflects...

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      Cons

      How much you enjoy your job definitely depends on your team and how well you get on with them. Most shops are small so if you have one bad colleague it can really impact your day (but that's the same in all teams regardless of the company). Working weekends isn't for everyone (but you get lieu days to make up for them).

      Flight Centre Travel Group2019-05-04

    2. "My time at flight centre"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - IT Support Technician in New Malden, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Flight Centre Travel Group full-time for more than 4 years

      Pros

      Summer Ball, holiday, sick pay

      Cons

      Weekend working, half hour lunch break

      Advice to Management

      Remove weekends

      Flight Centre Travel Group2019-05-13
      3. Join the Flight Centre Travel Group team
      See Our Latest Jobs

    3. "Ups and downs"

      StarStarStarStarStar
        Current Employee - Travel Consultant 

        I have been working at Flight Centre Travel Group full-time for more than 2 years

        Pros

        Good culture Opportunity to move between brands

        Cons

        Limited progression Can just depend on what store you’re in

        Flight Centre Travel Group2019-05-22

      • "A Great Place to Work!"

        StarStarStarStarStar
          Current Employee - Anonymous Employee 
          Recommends

          I have been working at Flight Centre Travel Group full-time

          Pros

          Great training and continual support through novice year Lots of opportunity to progress into different parts of the business Great company benefits and discounted trips If you're good at sales they're really are no downsides as the money is very good

          Cons

          Technology not the best, but a work in progress Experience is probably a bit dependent on which store you go into

          Flight Centre Travel Group2019-05-04

          Flight Centre Travel Group Response

          May 21, 2019 – Recruitment Leader

          Thank you for sharing your experience of working for Flight Centre. It's great to hear that you are enjoying your time with us. As with all current employee reviews, we will take on board your constructive feedback.

        • "Great company I'm really happy"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Anonymous Employee 
          Recommends
          Positive Outlook
          Approves of CEO

          I have been working at Flight Centre Travel Group full-time

          Pros

          Great pay, can run your own team, your ideas and suggestions are respected, amazing benefits. Company has got so much better in the last 3 years

          Cons

          occasional high pressure/long hours promotions harder

          Flight Centre Travel Group2019-05-02

          Flight Centre Travel Group Response

          May 21, 2019 – Recruitment Leader

          Thank you for sharing your experience of working for Flight Centre. It's great to hear that you are enjoying your time with us. As with all current employee reviews, we will take on board your constructive feedback.

        • "International travel consultant"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - International Travel Consultant 
          Recommends
          Neutral Outlook
          Approves of CEO

          I have been working at Flight Centre Travel Group full-time

          Pros

          Varied days, uncapped commissions, decent discounts

          Cons

          A lot of rejection outside of your control.

          Advice to Management

          Base pay should be higher in this day and age

          Flight Centre Travel Group2019-04-16

        • "Team Leader"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Store Team Leader 
          Recommends
          Positive Outlook
          Approves of CEO

          I have been working at Flight Centre Travel Group full-time for more than 2 years

          Pros

          Fast progression, earning potential is high, company has been very committed to novice development in recent years, encourages socialising.

          Cons

          Company used to be much more social! Due to some bad press I think they've steered away from this, but this was and is a huge selling point for a lot of people and built team morale/ company buy in. Role can be stressful at times, no more so than any other job i've had.

          Advice to Management

          Bring some of the good old days with all of the new positive changes. Other than that, keep doing what you're doing!

          Flight Centre Travel Group2019-04-13

        • "Great"

          StarStarStarStarStar
            Current Employee - Manager 
            Recommends
            Neutral Outlook
            Approves of CEO

            I have been working at Flight Centre Travel Group full-time for more than 20 years

            Pros

            Money 8s great work hard olay hard

            Cons

            Stressful for new starters x

            Flight Centre Travel Group2019-04-01

          • "Overall Good"

            StarStarStarStarStar
            • Work/Life Balance
            • Culture & Values
            • Career Opportunities
            • Compensation and Benefits
            • Senior Management
            Current Employee - Team Leader in London, England
            Recommends
            Neutral Outlook
            Approves of CEO

            I have been working at Flight Centre Travel Group full-time for more than 6 years

            Pros

            Really supportive structure and great people to work with. FAM trips offered and recognised for hard work. Basic is quite good compared to other companies

            Cons

            Unless in sales moving in a different direction is quite difficult.

            Flight Centre Travel Group2019-03-30

            Flight Centre Travel Group Response

            April 15, 2019 – Recruitment Marketer

            Thank you for your review. Do get in touch with us in recruitment (applications@flightcentre.co.uk) if you are interested in moving in a different direction, as we could help.

          • Helpful (3)

            "Fright Centre"

            StarStarStarStarStar
              Former Employee - Anonymous Employee 

              I worked at Flight Centre Travel Group full-time

              Pros

              Three week training at their office in New Malden was good and in depth. Decent salary

              Cons

              Colleagues in store were awful, really unsupportive and generally just a very hostile working environment.

              Flight Centre Travel Group2019-04-09

              Flight Centre Travel Group Response

              April 15, 2019 – Recruitment Marketer

              Thank you for taking the time to write a review and your positive comments about your training. I am sorry to learn that you had a bad in-store experience and environment. Could I ask that you get in touch with either recruitment, HR or Coaching & Development to let us know so ...

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            Found 1019 reviews