FlightCar Reviews

The upper management don't treat their employees well. There are no benefits, the working conditions are awful, and people are always leaving. The bathroom breaks down all the time!!!! Not like a plunger quick fix but it breaks down where there is poo and pee all over the floor. Customers walk through it and they don't even know and we aren't supposed to say anything. This happens all the time!!! I have to go to the gas station to use their bathroom but they make my buy something first. I make so little money at this job I can barely afford to get to work not to mention buy something every time I have to go to the bathroom. The CEO comes to check in on things sometimes and he doesn't say hello or smile or anything. He ignores everybody except for the management. No acknowledgement, no appreciation, just cuts everyone's hours so customers hate us for waiting. THE CEO doesn't pay any bills! Customers get so upset with us for not getting things repaired on their car and for not having a bathroom. Then they change the app we work on without telling anyone. There are huge changes that they make and they can't even send an email to let me know what has changed so I can do my job. The company is so disorganized and the CEO doesn't care about any of the people interacting with customers unless one of the people messes up. Customers are starting to hate this company, hate this idea, hate how Flight Car does business. I remember certain customers who used to love this company and the idea and now don't leave their car with Flight Car anymore because they are tired of the terrible service and all the problems. When the CEO doesn't pay the bills, I can't do my job and the customers get mad.

- The CEO is 20 years old. He knows nothing. - The COO is an yes man who does what the CEO wants. - Bills don't get paid. The CEO does not like paying vendors any bills. The trickle down effect of this is disastrous to the front line folks. i.e Flight Car(FC) works with body shops to fix the damage that happen to the rental cars. CEO does not pay the vendors -> the vendors don't fix the cars -> owners of the cars are pissed off because their cars are not ready to get picked up. Any new cars that are now damaged are queued up in the station as the body shop will not accept them as they have not been paid yet... - Damage team does not pay the owners of the damaged cars. The 1,000,000 damage policy is a scam, this means that the FC's insurance that it offers guests is just a scam... Flight car self insures the cars so they have even less inclination to pay for damages, most of the time they will claim that the damage is wear and tear. - Severely understaffed. 1 person is expected to man the new stations 24/7... forget the station, every single aspect of the company is understaffed. This means that when I am working at the lot, I am cleaning the cars, moving the cars, greeting the guests and checking out the guests. I have to literally run around. I do this and so does every one on my team. - The working conditions are terrible. In SFO, we have not had a working bathroom for over 1 year. The bathroom breaks all the time, me and my friends have to run to the gas station to use the toilet. Even when the toilet works, the employees are required to clean the toilet as the company is too cheap to hire a janitor. - No one enjoys their job, this means that no one really works hard, this means that the few hard workers that are left on the team are doing majority of the work. - In the last 6 months, my paycheck was late 3 times. I didnot get paid 3-4 days till after the pay day... I almost was not able to pay my rent. - High turn over rates. Every week there is someone quits. The company cannot replace the people leaving fast enough. - No benefits, cheapest possible health plan that covers nothing, no dental, no vision, no bonuses, no 401k, no snacks/drinks, no gym.. basically no perks.