Forever 21 Retail Sales Associate Reviews | Glassdoor.co.uk

Forever 21 Retail Sales Associate Reviews

Updated 17 Jan 2020

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3.2
34%
Recommend to a Friend
76%
Approve of CEO
Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
22 Ratings
  1. "Forever 21"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Forever 21 part-time for less than a year

    Pros

    Friendly staff Diversity in staff No job uniform, you can wear what you want

    Cons

    Breaks can be short Time management work load

    Forever 212018-07-18
  2. "Okay first job"

    StarStarStarStarStar
    Former Employee - Retail Sales Associate in Fort Worth, TX
    Doesn't Recommend

    I worked at Forever 21 part-time for more than a year

    Pros

    They try to work with you schedule

    Cons

    Long shifts. Always has to back up the girls that couldn’t keep up

    Forever 212020-01-17
  3. "Good first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Retail Sales Associate 

    I have been working at Forever 21 part-time

    Pros

    Great experience even tho this my second job as a teenager it teaches u people skills and customer service

    Cons

    Rude customers , busy during holidays typical retail agenda

    Forever 212019-12-10
  4. "Overall Decent"

    StarStarStarStarStar
    • Culture & Values
    Former Employee - Retail Sales Associate 
    Doesn't Recommend

    I worked at Forever 21 part-time for more than a year

    Pros

    Ability to interact with customers and coworkers

    Cons

    Having to upsale, poor employee discount

    Forever 212019-12-17
  5. "Not a bad job for a young adult"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Forever 21 part-time for less than a year

    Pros

    Casual work environment, friendly managers

    Cons

    Low retention rate, high rate of shop-lifting and nothing to do about it, minimum wage salary

    Advice to Management

    Corporate needs to work on higher quality clothes and cracking down on shoplifting

    Forever 212019-12-09
  6. "Get Prepared For a Lot of Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in North Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Forever 21 full-time for more than a year

    Pros

    - Easy going management, no sales pressure

    Cons

    - No consistency, no very clean, less employees overall.

    Advice to Management

    Pay better, Shrink your store size, customers are not able to find the products nor the employees. Total mismanagement.

    Forever 212019-10-21
  7. "-"

    StarStarStarStarStar
    Former Employee - Retail Sales Associate 

    I worked at Forever 21 part-time

    Pros

    Certain managers were very understanding

    Cons

    Managers and other employees were kind of rude

    Forever 212019-10-16
  8. "Management needs work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Retail Sales Associate in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Forever 21 part-time for less than a year

    Pros

    You get to meet new people

    Cons

    Only 10% employee discount Stays later than mall hours

    Advice to Management

    Please care about your workers. We know there are rules but caring about your workers and having a good relationship with them will make work less dreadful

    Forever 212019-10-15
  9. "Messy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Forever 21 part-time for less than a year

    Pros

    Flexible schedule Friendly coworkers Easy group interview

    Cons

    Immense pressure to clean messy store by an unreasonable time Would say scheduling was based on multiple factors, but really only depended on if you sold credit cards Understaffed

    Forever 212019-10-13
  10. "It is a great place to work for a part time job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate 

    I have been working at Forever 21 part-time for more than a year

    Pros

    You get 10% as an employee.

    Cons

    It is really busy on holidays.

    Forever 212019-09-18
Found 92 reviews