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Forrester Reviews

Updated 16 December 2017
618 reviews

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4.3
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Forrester Chairman, President, and CEO George F. Colony
George F. Colony
440 Ratings

618 Employee Reviews

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Pros
  • Work life balance is exceptional (in 88 reviews)

  • Surrounded by smart people who challenge each other's thinking (in 86 reviews)

Cons
  • Demanding work with lots of A-type personalities - hard to strike good work-life balance (in 26 reviews)

  • Not enough support from senior management (in 23 reviews)

More Pros and Cons

  1. Helpful (1)

    "Senior Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time

    Pros

    Great Company, Great People, Great Culture,

    Cons

    Lack of Career Progression in offices outside of Cambridge

    Advice to Management

    Keep doing what you are going, but look to expand resources further afield into Europe.


  2. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time

    Pros

    Research is excellent and clients like it

    Cons

    Consistently poor management and no career progression


  3. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in London, England
    Current Employee - Sales in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Forrester full-time (More than 5 years)

    Pros

    Insightful and pragmatic research.
    High-profile analysts.
    Great culture of collaboration.
    Trusted brand.

    Cons

    Management prioritizes extroverts, quiet personalities are let down.
    Morale and atmosphere continue to decline in London.
    Lack of ressources in Europe.

    Advice to Management

    Forrester is not a 'great place to work' in Europe, talents keep leaving. Forrester Employee Experience should apply to offices outside the US.


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  5. Helpful (1)

    "Inteligent People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Manager in London, England
    Former Employee - Business Development Manager in London, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Forrester (More than a year)

    Pros

    Inteligent People Inteligent People Inteligent People

    Cons

    Managemtn Managemtn Managemtn Managemtn Managemtn


  6. Helpful (1)

    "Fun and Exciting Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (More than a year)

    Pros

    Friendly environment, collaborative colleagues (available for help at any time), interesting and engaging conversations at lunch and in any spare moment. Needless to say the work itself is incredibly relevant and timely - I mean working for a research company on digital business in a moment of history like this puts you right in the middle of the most interesting ongoing things.

    Cons

    The company does have some silos, which in my opinion the company could easily spare itself yet apparently it proves more difficult than it appears.

    Advice to Management

    Break the remaining silos!


  7. "Overall good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Forrester full-time

    Pros

    Compelling product
    Interesting clients and strong vision to serve them and challenge them
    Nice offices

    Cons

    European operations somewhat fragmented and very much an offshoot of the main US business
    Research led, not sales led

    Advice to Management

    Focus on compelling career paths and packages for staff, sales and non sales


  8. Helpful (2)

    "Account Development Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Development Manager in London, England
    Current Employee - Account Development Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (More than a year)

    Pros

    - excellent training
    - good working hours (9 - 5:30)
    - flat organization (you get to know the CEO, VPs)
    - opportunity to talk to very senior clients
    - lots of activities with colleagues

    Cons

    - strict guidelines for development

    Advice to Management

    Please learn more about other cultures as you are an international office.


  9. Helpful (2)

    "Great brand, could be a great company but lacks leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in London, England
    Current Employee - Sales in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Forrester full-time (More than a year)

    Pros

    - clients love Forrester, makes life easy
    - recognised research leader, you learn a lot
    - non-aggressive sales targets at all levels, easy to hit target
    - people are encouraged to make their own decisions
    - central London location
    - friendly colleagues, easy going atmosphere

    Cons

    - no personal development or career tracks
    - mediocre management, they sit at their desks all day
    - lack of product innovation, lags behind competition
    - conflicting KPIs between teams, makes collaboration a nightmare
    - myopic, no strategy to deal with client retention issues


  10. Helpful (2)

    "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Forrester full-time

    Pros

    -International company
    -Central Location
    -Good benefits
    - Good salary

    Cons

    -US centric
    -Central Location
    -Sales focused


  11. Helpful (1)

    "Great place, interesting and smart people, loads to learn."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Associate in London, England
    Current Employee - Research Associate in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Forrester full-time (Less than a year)

    Pros

    The majority of people is friendly and supportive, Forrester promotes a culture of collaboration and camaraderie. You will find that they are open to all ideas independently of your role in the company, therefore, since the beginning of your employment, you can add your two cents to the discussion if you have something worth saying. Life/work balance is quite good with some punctual peaks of
    "too much work" from time to time. If you are curious and smart, I totally recommend this company.

    Cons

    Long distances and time differences don't make things easy sometimes, it's not unheard of people from non-US offices feeling a bit disconnected from the HQ. Having said that, they are actually working hard to create more seamless communications between all offices. Some strategies and objectives that are tailored for the US are not fitting for EMEA and APAC.

    Advice to Management

    Keep up the good work and nourish the European offices, there is a lot of potential there.


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