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    Forrester Reviews

    Updated 13 November 2018
    708 reviews

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    Full-timePart-time
    4.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Forrester Chairman, President, and CEO George F. Colony
    George F. Colony
    505 Ratings

    708 Employee Reviews

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    Pros

    • "They care about work-life balance" (in 102 reviews)

    • "Work with smart people who enjoy being here; people who care about doing great work" (in 89 reviews)

    Cons

    • "The work can get consuming -- it's important to actively manage your work-life balance" (in 31 reviews)

    • "Senior management plays that they want to know any matter no matter how big or small that may be an issue for staff" (in 26 reviews)

    More Pros and Cons

    1. Helpful (2)

      "Excellent role and organisation"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Analyst in Epsom, England
      Current Employee - Senior Analyst in Epsom, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Forrester full-time (Less than a year)

      Pros

      - Excellent exposure to senior clients at both vendors and end user organisations.
      - Ability as an Analyst to research some of the latest trends in the industry and have excellent colleagues, clients to work with them on.
      - Good benefits package including a tuition fee benefit which is unusual in the UK.
      - Sensible approach to work life balance and travel.
      - Nice office in a central London location.
      - Genuinely seem to care about your future career. I have a supportive manager and team who have really helped me settle in quickly.

      Cons

      - Not always joined up. Can be quite siloed.
      - Very stringent research methodologies and guidelines. Getting a POV out quickly is not very easy.
      - Business is not reaching its potential in Europe but the management and leadership have recognised this and are acting quickly to change this.
      - Complicated product structure. Needs to be simpler.

      Advice to Management

      Break down silos for our organisation. Holding us back.

    2. Helpful (2)

      "Fun"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in London, England
      Current Employee - Anonymous Employee in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Forrester full-time (More than 8 years)

      Pros

      Great colleagues, good work life balance

      Cons

      Too US centric
      Smaller offices ignore

      Advice to Management

      More autonomy for regions outside of the US to adapt to local markets and needs

      3. Join the Forrester team
      See Our Latest Jobs

    3. "Customers Success Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Forrester full-time

      Pros

      Excellent work life balance, interesting colleagues and day to day work.

      Cons

      Need more focus on specific market requirements rather than Global model.

    4. Helpful (1)

      "one of the best companies I have worked for"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Forrester full-time (More than 8 years)

      Pros

      great culture, very smart people all around you, Client relationship on eye level, highly regarded in the market

      Cons

      business model not agile enough for client demands, too US focussed, high turnover in Europe

    5. Helpful (4)

      "All talk, No delivery"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Forrester full-time (More than a year)

      Pros

      Insightful and pragmatic research.
      High-profile analysts.
      Great culture of collaboration.
      Trusted brand.

      Cons

      Management prioritizes extroverts, quiet personalities are let down. Self branding instead of merit based progression (brown nosing)
      Morale and atmosphere continue to decline in London.
      Lack of resources in Europe.
      No career progression unless opportunity opens up.
      ABSOLUTE useless mid management - incompetence is rife.

      Advice to Management

      Forrester is not a 'great place to work' in Europe, talents keep leaving.
      Forrester Employee Experience should apply to offices outside the US.

    6. "Billings associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in London, England
      Former Employee - Anonymous Employee in London, England
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Forrester full-time (More than a year)

      Pros

      Company culture and Work life balance

      Cons

      No flexibility with working hours

      Advice to Management

      None

    7. "Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I have been working at Forrester full-time

      Pros

      Research is excellent and clients like it

      Cons

      Consistently poor management and no career progression

    8. Helpful (2)

      "Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales in London, England
      Current Employee - Sales in London, England
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Forrester full-time (More than 5 years)

      Pros

      Insightful and pragmatic research.
      High-profile analysts.
      Great culture of collaboration.
      Trusted brand.

      Cons

      Management prioritizes extroverts, quiet personalities are let down.
      Morale and atmosphere continue to decline in London.
      Lack of ressources in Europe.

      Advice to Management

      Forrester is not a 'great place to work' in Europe, talents keep leaving. Forrester Employee Experience should apply to offices outside the US.

    9. Helpful (1)

      "Senior Account Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Forrester full-time

      Pros

      Great Company, Great People, Great Culture,

      Cons

      Lack of Career Progression in offices outside of Cambridge

      Advice to Management

      Keep doing what you are going, but look to expand resources further afield into Europe.

    10. Helpful (2)

      "Fun and Exciting Place to Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in London, England
      Current Employee - Anonymous Employee in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Forrester full-time (More than a year)

      Pros

      Friendly environment, collaborative colleagues (available for help at any time), interesting and engaging conversations at lunch and in any spare moment. Needless to say the work itself is incredibly relevant and timely - I mean working for a research company on digital business in a moment of history like this puts you right in the middle of the most interesting ongoing things.

      Cons

      The company does have some silos, which in my opinion the company could easily spare itself yet apparently it proves more difficult than it appears.

      Advice to Management

      Break the remaining silos!

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