Forrester Reviews | Glassdoor.co.uk

Forrester Reviews

Updated 13 November 2018
708 reviews

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4.2
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Forrester Chairman, President, and CEO George F. Colony
George F. Colony
505 Ratings

708 Employee Reviews

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Pros
  • "They care about work-life balance" (in 102 reviews)

  • "Work with smart people who enjoy being here; people who care about doing great work" (in 89 reviews)

Cons
  • "The work can get consuming -- it's important to actively manage your work-life balance" (in 31 reviews)

  • "Senior management plays that they want to know any matter no matter how big or small that may be an issue for staff" (in 26 reviews)

More Pros and Cons

  1. Helpful (2)

    "Excellent role and organisation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Epsom, England
    Current Employee - Senior Analyst in Epsom, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (Less than a year)

    Pros

    - Excellent exposure to senior clients at both vendors and end user organisations.
    - Ability as an Analyst to research some of the latest trends in the industry and have excellent colleagues, clients to work with them on.
    - Good benefits package including a tuition fee benefit which is unusual in the UK.
    - Sensible approach to work life balance and travel.
    - Nice office in a central London location.
    - Genuinely seem to care about your future career. I have a supportive manager and team who have really helped me settle in quickly.

    Cons

    - Not always joined up. Can be quite siloed.
    - Very stringent research methodologies and guidelines. Getting a POV out quickly is not very easy.
    - Business is not reaching its potential in Europe but the management and leadership have recognised this and are acting quickly to change this.
    - Complicated product structure. Needs to be simpler.

    Advice to Management

    Break down silos for our organisation. Holding us back.


  2. Helpful (2)

    "Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (More than 8 years)

    Pros

    Great colleagues, good work life balance

    Cons

    Too US centric
    Smaller offices ignore

    Advice to Management

    More autonomy for regions outside of the US to adapt to local markets and needs

  3. "Customers Success Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forrester full-time

    Pros

    Excellent work life balance, interesting colleagues and day to day work.

    Cons

    Need more focus on specific market requirements rather than Global model.


  4. Helpful (1)

    "one of the best companies I have worked for"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Forrester full-time (More than 8 years)

    Pros

    great culture, very smart people all around you, Client relationship on eye level, highly regarded in the market

    Cons

    business model not agile enough for client demands, too US focussed, high turnover in Europe


  5. Helpful (4)

    "All talk, No delivery"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Forrester full-time (More than a year)

    Pros

    Insightful and pragmatic research.
    High-profile analysts.
    Great culture of collaboration.
    Trusted brand.

    Cons

    Management prioritizes extroverts, quiet personalities are let down. Self branding instead of merit based progression (brown nosing)
    Morale and atmosphere continue to decline in London.
    Lack of resources in Europe.
    No career progression unless opportunity opens up.
    ABSOLUTE useless mid management - incompetence is rife.

    Advice to Management

    Forrester is not a 'great place to work' in Europe, talents keep leaving.
    Forrester Employee Experience should apply to offices outside the US.


  6. "Billings associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Forrester full-time (More than a year)

    Pros

    Company culture and Work life balance

    Cons

    No flexibility with working hours

    Advice to Management

    None


  7. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time

    Pros

    Research is excellent and clients like it

    Cons

    Consistently poor management and no career progression

  8. Helpful (2)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in London, England
    Current Employee - Sales in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Forrester full-time (More than 5 years)

    Pros

    Insightful and pragmatic research.
    High-profile analysts.
    Great culture of collaboration.
    Trusted brand.

    Cons

    Management prioritizes extroverts, quiet personalities are let down.
    Morale and atmosphere continue to decline in London.
    Lack of ressources in Europe.

    Advice to Management

    Forrester is not a 'great place to work' in Europe, talents keep leaving. Forrester Employee Experience should apply to offices outside the US.


  9. Helpful (1)

    "Senior Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time

    Pros

    Great Company, Great People, Great Culture,

    Cons

    Lack of Career Progression in offices outside of Cambridge

    Advice to Management

    Keep doing what you are going, but look to expand resources further afield into Europe.


  10. Helpful (2)

    "Fun and Exciting Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (More than a year)

    Pros

    Friendly environment, collaborative colleagues (available for help at any time), interesting and engaging conversations at lunch and in any spare moment. Needless to say the work itself is incredibly relevant and timely - I mean working for a research company on digital business in a moment of history like this puts you right in the middle of the most interesting ongoing things.

    Cons

    The company does have some silos, which in my opinion the company could easily spare itself yet apparently it proves more difficult than it appears.

    Advice to Management

    Break the remaining silos!


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