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Four Seasons Health Care Reviews

Updated 9 February 2018
172 reviews

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3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Four Seasons Health Care Chief Executive Tim Hammond
Tim Hammond
53 Ratings

172 Employee Reviews

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Pros
  • and the lovely residents that r so lovely miss them so much (in 6 reviews)

  • Very supportive and compassionate towards both service users and families (in 6 reviews)

Cons
  • Management let certain members of staff make decisions which were detrimental to the home (in 8 reviews)

  • Poor management and poor pay and smelly homes (in 8 reviews)

More Pros and Cons

  1. Featured Review

    "End Of Year Review through the eyes of a Dignity & Values Champion."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dignity & Values Champion in Sheffield, England
    Current Employee - Dignity & Values Champion in Sheffield, England
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons Health Care full-time (More than 5 years)

    Pros

    Proud to work for Four Seasons and what the company has given me, a free platform to promote something i'm passionate about and for all their support and kindness, especially head office and a wonderful MD.

    Cons

    Nothing at all at present.

    Advice to Management

    Keep faith in those who love the company, please remember kindness motivates people and i have had that from Four Seasons.

    Four Seasons Health Care Response

    3 Jan 2018 – Digital Marketing Executive

    Thank you for your feedback. We were delighted to hear about your experience at Four Seasons Health Care and really appreciate you sharing how you have found life working at our homes over the past... More


  2. "Valued"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons Health Care full-time (More than 3 years)

    Pros

    I always feel like everything I do is appreciated not just by my boss but by all those I have the pleasure in working alongside . A great group of people and we have lots of fun .

    Cons

    It is a stressful job at times and very fast paced

    Advice to Management

    Make sure everything we choose to do will move the dial


  3. "four seasons review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Care Assistant in Edinburgh, Scotland
    Former Employee - Personal Care Assistant in Edinburgh, Scotland
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Four Seasons Health Care (Less than a year)

    Pros

    good pay reasonable holidays lots of jobs

    Cons

    large company, never met management

    Advice to Management

    more staff


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Favourites"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Snca in Glasgow, Scotland
    Current Employee - Snca in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Four Seasons Health Care part-time (More than 10 years)

    Pros

    Work with some great people, very near my home so no hassle getting to work, struggling to find anything else positive to say

    Cons

    Under paid, over worked, constantly short staff, favouritism shown to some staff who came with new management, lying about incidents to save paperwork,

    Advice to Management

    Stop blatantly lying, get out of your office and open your eyes


  6. "Managers believe that their way of handling situations is the only way because it meets THEIR needs."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Domestic in Nottingham, England
    Current Employee - Domestic in Nottingham, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Four Seasons Health Care full-time (More than 3 years)

    Pros

    Some great residents and even staff members!

    Cons

    Working for managers who CONSTANTLY have pressure on them to provide data from audits, audits and more audits, because THEIR managers are under pressure to produce figures that look good. This makes the service performance driven and not values driven.

    Advice to Management

    Stop forcing managers to comply with so many audits, checks, forms, checklists, etc. Success is NOT how good the figures are - it's how PEOPLE are treated. If residents, families and staff feel respected, valued and worthy of being spoken to by regional managers, then they will reflect that in their work. All the "FABULOUS NEW IDEAS" in the world won't change how people do their jobs unless there's a real benefit for EVERYONE.


  7. Helpful (1)

    "Poor Home management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Four Seasons Health Care full-time (More than 3 years)

    Pros

    There are some dedicated and caring staff.

    Cons

    Management appalling. Culture of bullying and intimidation. Cutting costs to increase profit margin and gain favour with senior managers and shareholders, with poor quality food and basics like hand towels and toilet paper.
    Very little scope for career improvemt.

    Advice to Management

    What’s the point? You don’t listen. You employ relatives and allow them to spy on staff for you.


  8. "jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeper in Edinburgh, Scotland
    Current Employee - Housekeeper in Edinburgh, Scotland
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Four Seasons Health Care full-time (More than 10 years)

    Pros

    i love working in my home

    Cons

    satisfaction with dealing with resident and relatives

    Advice to Management

    need to get out onto the floors more

    Four Seasons Health Care Response

    6 Dec 2017 – Digital Marketing Executive

    Thank you for your feedback. We really appreciate you taking the time to share your experience of working in one of our homes at Four Seasons Health Care. We were delighted to hear that it has been... More


  9. Helpful (1)

    "Chaos everyday"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wilmslow, England
    Former Employee - Anonymous Employee in Wilmslow, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Four Seasons Health Care part-time (More than a year)

    Pros

    Committed colleagues
    Excellent holiday entitlement for head office colleagues
    Decent work life balance unless at a senior level
    Massive staff turnover

    Cons

    Chaotic
    Under funded
    Massively in debt
    No investment or interest in long term improvements
    Will employ just about anybody- decent people leave quickly, the only ones who stay know they won't get anything better (not qualified enough, too old, criminal record etc)

    Advice to Management

    Company is too big to run successfully as it is. Needs splitting up and selling off to other companies committed to making it work and who will invest in the infrastructure needed.


  10. "Love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons Health Care full-time (More than 3 years)

    Pros

    Everything at four seasons is about putting the residents first
    Community/family feel - we care about each other
    Uniform
    There is a benefit app for employees
    We have a forum online to share ideas and chat
    They are good at promoting staff within the company - our Manager has worked her way up from care assistant
    The management is supportive and interested, the senior directors talk to staff on floor when they visit

    Cons

    Paperwork
    Low pay
    Not enough uniforms

    Advice to Management

    Invest more in training face to face and staff room facilities
    Give us more uniforms (one per day per week so we don't need to wash and dry 2/3 times per week)

    Four Seasons Health Care Response

    19 Dec 2017 – Digital Marketing Executive

    Thank you for your invaluable feedback. We are delighted to learn that your overall experience at Four Seasons Health Care has been so positive. We appreciate all of your comments, from the positive... More


  11. "Excellent provider of health,& social care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Manager in Manchester, England
    Current Employee - Home Manager in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons Health Care full-time (More than a year)

    Pros

    Quality of life for our resident
    Support from management & TEL
    Investment in our environment

    Cons

    Lack of face to face training

    Advice to Management

    Keep doing what you are doing "Making a Difference "

    Four Seasons Health Care Response

    28 Nov 2017 – Digital Marketing Executive

    Thank you for your feedback. We were delighted to hear about your positive experience at Four Seasons Health Care and appreciate you taking the time to highlight the areas that have mattered to you... More


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