Four Seasons Health Care Reviews | Glassdoor.co.uk

Four Seasons Health Care Reviews

Updated 1 December 2018
193 reviews

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3.0
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Four Seasons Health Care Chief Executive Tim Hammond
Tim Hammond
66 Ratings

Employee Reviews

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Pros
  • "It's also nice to know that you are making a difference to people's lives" (in 6 reviews)

  • "and the lovely residents that r so lovely miss them so much" (in 7 reviews)

Cons
  • "Management let certain members of staff make decisions which were detrimental to the home" (in 8 reviews)

  • "Poor management, it’s about who you know not what you know" (in 9 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "End Of Year Review through the eyes of a Dignity & Values Champion."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dignity & Values Champion in Sheffield, England
    Current Employee - Dignity & Values Champion in Sheffield, England
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons Health Care full-time (More than 5 years)

    Pros

    Proud to work for Four Seasons and what the company has given me, a free platform to promote something i'm passionate about and for all their support and kindness, especially head office and a wonderful MD.

    Cons

    Nothing at all at present.

    Advice to Management

    Keep faith in those who love the company, please remember kindness motivates people and i have had that from Four Seasons.

    Four Seasons Health Care Response

    3 Jan 2018 – Digital Marketing Executive

    Thank you for your feedback. We were delighted to hear about your experience at Four Seasons Health Care and really appreciate you sharing how you have found life working at our homes over the past... More


  2. "Senior health care assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Care Assistant in Newham, England
    Current Employee - Senior Care Assistant in Newham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons Health Care full-time (Less than a year)

    Pros

    Person centred approach system of work

    Cons

    No cons to report at present

    Advice to Management

    Support staff

    Four Seasons Health Care Response

    27 Jun 2018 – Digital Marketing Executive

    Thank you for your feedback. We were delighted to hear about your positive experience at Four Seasons Health Care. We appreciate you taking the time to share your views. Have a fantastic day.

  3. "More concerned about the shareholders than the residents."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Four Seasons Health Care full-time

    Pros

    The teams in the homes are superb. They genuinely care and are there for the residents.

    Cons

    Extremely small budget for activities. (Less than £50 a month for whole home). Lack of investment in decor for homes leaves lots looking tired and dated. Focus on managers completing audits that generate info for shareholders but have no real benefit to the residents. Staff pay is extremely low compared to other providers and local businesses.

    Advice to Management

    Focus on the residents more and pay your staff what they are worth. They are making you the money to repay your debt, reward them with a wage they can live on.


  4. "Great Company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Four Seasons Health Care full-time

    Pros

    Career progression to those who are serious about a job in care, i.e SVQ Qualifications etc , Flexibility of days if you are a student ect

    Cons

    Shift lengths can be brutal, 15-hour shifts , less working days this way so i guess its up to the employee what they want.


  5. "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chef in Craigavon, Northern Ireland
    Former Employee - Chef in Craigavon, Northern Ireland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons Health Care full-time (More than 3 years)

    Pros

    provided excellent training so you knew what was expected of you. management was very reasonable and easy to work along with.

    Cons

    The work was Hard, long hours.


  6. "Night staff / very understaffed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Night Care Worker in Birkenhead, England
    Former Employee - Night Care Worker in Birkenhead, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Four Seasons Health Care part-time (Less than a year)

    Pros

    Good breaks,
    Atmosphere was lovely,
    Management were nice.

    Cons

    Pay,
    Senior staff not very nice,
    Under staffed,
    Long hours.


  7. Helpful (2)

    "Good intentions aren't everything"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Care Assistant
    Current Employee - Care Assistant
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Four Seasons Health Care full-time (Less than a year)

    Pros

    Colleagues and management alike want to offer the best care possible to residents.

    Cons

    Management are well-intentioned and care about providing good care, but no amount of good intentions are enough to allow for every duty to be performed. Staffing just isn't adequate for that. This forces carers to compromise on their values in an effort to finish as many duties as possible in a shift.

    Advice to Management

    I realise that you are trapped between a rock and a hard place in terms of limited funding and the need to provide quality care. But quality care can only be provided in a well-staffed home. It's essential that more care assistants are on duty so that person-centred care can be put into practice and not be just a buzzword.

  8. Helpful (2)

    "Registered Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in Glasgow, Scotland
    Former Employee - Registered Nurse in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Four Seasons Health Care full-time (Less than a year)

    Pros

    Free parking, electronic sign in, electronic audit system

    Cons

    Understaffed, underfunded, blame culture, unnessessary paperwork,

    Advice to Management

    Pay your carers a better wage for retention and general job satisfaction


  9. Helpful (1)

    "i hope working conditions have improved by now."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lisburn, Northern Ireland
    Former Employee - Anonymous Employee in Lisburn, Northern Ireland

    I worked at Four Seasons Health Care full-time (More than 3 years)

    Pros

    miss the residents in the home
    you can have a good experience working there too.

    Cons

    horrible bullying culture. if you kiss the overlord's/overlady's [?] bottom, feed them with information about other staff, constantly compliment on how lovely they look, you will be safe. otherwise, you're on the crosshairs.

    minimum care provided to residents which appears to pay out good [?] dividends to directors, bonuses to prison wardens, i mean managers. 1 care assistant for each floor of over 20 residents, very heavy for minimum wage pay.

    Advice to Management

    they are hopeless. i have no hope, no wonder its drowning in so much debt.


  10. "Four Seasons Health Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resident Experiance Support Manager in London, England
    Current Employee - Resident Experiance Support Manager in London, England
    Recommends
    Approves of CEO

    I have been working at Four Seasons Health Care full-time (More than 8 years)

    Pros

    Great teams
    Great people
    Focused on quality care
    Determined to provide great resident experiences everyday

    Cons

    No cons for me personally

    Advice to Management

    Training available
    Great teamwork to achieve end results

    Four Seasons Health Care Response

    22 Jun 2018 – Digital Marketing Executive

    Thank you for sharing your experience of working at Four Seasons Health Care. We are pleased to hear it has been so positive! Our vision is to improve the lives of our residents we serve by... More