Filter
Filter
"It's also nice to know that you are making a difference to people's lives" (in 6 reviews)
"and the lovely residents that r so lovely miss them so much" (in 7 reviews)
"Management let certain members of staff make decisions which were detrimental to the home" (in 8 reviews)
"Poor management, it’s about who you know not what you know" (in 9 reviews)
I have been working at Four Seasons Health Care full-time (Less than a year)
Pros
Person centred approach system of work
Cons
No cons to report at present
Advice to Management
Support staff
I worked at Four Seasons Health Care full-time (Less than a year)
Pros
New environment
Met new residence
Maybe learn something new
Cons
Where to start
1. Patients to staff ratio is shocking. Like 30 residence to two care staff and two nurses but if nurses are doing meds then that’s 2 carers to 30 patients and because it was a cic bed unit you would have patients that might need a Sara steady or hoist but if both of you are doing that who’s on the floor? Coupled with buzzers constantly going off of your hoisting or Sara steadying - who’s there to answer the buzzer?
3. Online training- it should be hands on - like actually show you stuff, moving and handing was really short
4. Uniforms didn’t actually get any for like 2 months and then they were to big so had to ask for different size which took even longer
4. Staff blame culture and clicking like if you weren’t one of the gang then they would make you life hell
5. At one point no gloves, aprons or even red bags
6. With out hot water and running toilets a whole weekend ( disgusting) then a week later everyone had sickness bug- go figure
7. no Proper cleaner- one for the whole building- expected night staff to do a lot of cleaning despite buzzers and under staffing
8. Always running out of bedding /towels as only had one laundry staff
9. Residence clothes would go missing as no way of naming them
10. Witnessed drag lifting of patients- they were in between a Sarah stead and hoist.
11. Never any proper things to give for supper like biscuits or cake ( even tho patients asked for it all the time)
12. No activity at all
13. Draws falling on me and patients as no screwed to a wall
And finally 14.
The lifts are out dated and ambulance crews can’t use stretches to take people out properly. We had to hoist someone in to wheel chair having a heart attack to take down stairs to hoist on to a stretch. That’s definitely a safe guarding issue
Oh and my favourite not- you would have so many people waiting to use a toilet because they were assistance of two - by the time you got to help this after helping other people they had wet them selfs. That is not dignified or respectable- it’s abuse
I left because o had a nervous break down.
Advice to Management
1. Look at your patients to staff Rayo really look what equipment they might need to mobilise and how many staff that takes - if it takes two then you definitely need another member of staff to float about to answer buzzers especially when nurses are given medications
A suggestion would be having a day staff member stay 1 hour longer to get meds put the way so nurses are free to help and night staff stay and extra hour to get over that first hour where people would like to get up
2. Listen to you staff when they have concerns
3. Provide adequate Uniforms , ppe
4. If something is broken that could cause infection then get it fixed
5. Look at how patients are moved and put the right equipment in place. Honestly you would tell physo so many times something wasn’t working but you constantly have to do how it was said
There should have definitely been a night time and day time mobility care plan as people’s mobility fluctuat at night compared to days
Actually care about you staff and not work us to the bone so we have no soul left to actually care for or patience
I worked at Four Seasons Health Care full-time (More than a year)
Pros
I cannot see any pro issues
Cons
Bed management- in 6 months they changed 7 managers in a care home
Helpful (1)
I have been working at Four Seasons Health Care full-time (More than 10 years)
Pros
Worked for four seasons for over 10 years, staff become family as do the residents
Cons
Quite honestly dont think there is an up side for working for four seasons, staff are pushed to there limits all day every day for peanuts! Working with bare minimum staff so they meet there targets!! Mangment couldn't care less about the staff!! Care more about making money to line there pockets than doing what's best for there homes, residents and staff!!
Advice to Management
Home mangers need to grow a back bone and stand up for there home, residents and staff in it!! Stop these big fat bonuses for mangers and put the money back into your homes!!
Helpful (1)
I have been working at Four Seasons Health Care full-time
Pros
The teams in the homes are superb. They genuinely care and are there for the residents.
Cons
Extremely small budget for activities. (Less than £50 a month for whole home). Lack of investment in decor for homes leaves lots looking tired and dated. Focus on managers completing audits that generate info for shareholders but have no real benefit to the residents. Staff pay is extremely low compared to other providers and local businesses.
Advice to Management
Focus on the residents more and pay your staff what they are worth. They are making you the money to repay your debt, reward them with a wage they can live on.
I worked at Four Seasons Health Care full-time
Pros
Career progression to those who are serious about a job in care, i.e SVQ Qualifications etc , Flexibility of days if you are a student ect
Cons
Shift lengths can be brutal, 15-hour shifts , less working days this way so i guess its up to the employee what they want.
I worked at Four Seasons Health Care full-time (More than 3 years)
Pros
provided excellent training so you knew what was expected of you. management was very reasonable and easy to work along with.
Cons
The work was Hard, long hours.
I worked at Four Seasons Health Care part-time (Less than a year)
Pros
Good breaks,
Atmosphere was lovely,
Management were nice.
Cons
Pay,
Senior staff not very nice,
Under staffed,
Long hours.
Helpful (2)
I have been working at Four Seasons Health Care full-time (Less than a year)
Pros
Colleagues and management alike want to offer the best care possible to residents.
Cons
Management are well-intentioned and care about providing good care, but no amount of good intentions are enough to allow for every duty to be performed. Staffing just isn't adequate for that. This forces carers to compromise on their values in an effort to finish as many duties as possible in a shift.
Advice to Management
I realise that you are trapped between a rock and a hard place in terms of limited funding and the need to provide quality care. But quality care can only be provided in a well-staffed home. It's essential that more care assistants are on duty so that person-centred care can be put into practice and not be just a buzzword.
Helpful (2)
I worked at Four Seasons Health Care full-time (Less than a year)
Pros
Free parking, electronic sign in, electronic audit system
Cons
Understaffed, underfunded, blame culture, unnessessary paperwork,
Advice to Management
Pay your carers a better wage for retention and general job satisfaction
This will replace the current featured review for targeted profile. Are you sure you want to replace it?
Are you sure you want to remove this review from being featured for targeted profile?
Four Seasons Health Care Response
27 Jun 2018 – Digital Marketing Executive
Thank you for your feedback. We were delighted to hear about your positive experience at Four Seasons Health Care. We appreciate you taking the time to share your views. Have a fantastic day.