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Four Seasons Health Care Reviews

Updated 11 April 2018
175 reviews

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3.0
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Four Seasons Health Care Chief Executive Tim Hammond
Tim Hammond
56 Ratings

175 Employee Reviews

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Pros
  • It's also nice to know that you are making a difference to people's lives (in 6 reviews)

  • Very supportive and compassionate towards both service users and families (in 6 reviews)

Cons
  • Management let certain members of staff make decisions which were detrimental to the home (in 8 reviews)

  • Poor management and poor pay and smelly homes (in 9 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "End Of Year Review through the eyes of a Dignity & Values Champion."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dignity & Values Champion in Sheffield, England
    Current Employee - Dignity & Values Champion in Sheffield, England
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons Health Care full-time (More than 5 years)

    Pros

    Proud to work for Four Seasons and what the company has given me, a free platform to promote something i'm passionate about and for all their support and kindness, especially head office and a wonderful MD.

    Cons

    Nothing at all at present.

    Advice to Management

    Keep faith in those who love the company, please remember kindness motivates people and i have had that from Four Seasons.

    Four Seasons Health Care Response

    3 Jan 2018 – Digital Marketing Executive

    Thank you for your feedback. We were delighted to hear about your experience at Four Seasons Health Care and really appreciate you sharing how you have found life working at our homes over the past... More


  2. Helpful (1)

    "A values driven company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources
    Current Employee - Human Resources
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons Health Care full-time (More than 5 years)

    Pros

    The ability to be innovative in finding ways to support our colleagues and residents
    Teamwork between different parts of the organisation
    Work/life balance
    Warm and welcoming culture

    Cons

    The constant negative media attention can get you down, but its getting better

    Four Seasons Health Care Response

    4 Apr 2018 – Digital Marketing Executive

    Thank you for taking the time to leave us your feedback. We were delighted to hear about your positive experience at Four Seasons Health Care.

  3. "No care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Care Assistant in Belfast, Northern Ireland
    Current Employee - Care Assistant in Belfast, Northern Ireland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Four Seasons Health Care part-time (More than 5 years)

    Pros

    The residents and some co-workers

    Cons

    Some nurses, management not listening to you with concerns and no disciplinary action.

    Rota done with not asking if you can cover or not.

    Advice to Management

    Have nurses who really do care about the residents on. Listen to your care assistants.

    Four Seasons Health Care Response

    4 Apr 2018 – Digital Marketing Executive

    Thank you for your feedback. We appreciate you taking the time to share your views. We take all comments seriously and see them as an opportunity to improve the services we provide. Would you be... More


  4. "Care assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Four Seasons Health Care part-time

    Pros

    To help the elderly and be there for the residents, making a difference putting a smile on someone’s face, which I love about the job.

    Cons

    Poor management, it’s about who you know not what you know. Staff to resident ratio needs to be addressed, unsafe work loads

    Advice to Management

    To get manager who is not swayed easily by other people’s opinion. Work professional. Look at staffing levels


  5. "Great company, good training, good values and great feedback tools"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deputy Manager in Northampton, England
    Former Employee - Deputy Manager in Northampton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Four Seasons Health Care full-time (More than 5 years)

    Pros

    Most Senior management seem genuinely interested in thier staff. Good audit tools (i-pads) and in the main, genuinely caring staff teams.

    Cons

    Uniforms for staff...stop being so mean on these, now they don't provide trousers, just tunics. Not on!

    Advice to Management

    If you look after your staff, they'll look after your customers. It's that simple (thank you to Richard Branson for this)

    Four Seasons Health Care Response

    4 Apr 2018 – Digital Marketing Executive

    Thank you for your feedback. We were delighted to hear about your positive experience at Four seasons Health Care and wish you all the very best on your future endeavors. Take care.


  6. "Valued"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons Health Care full-time (More than 3 years)

    Pros

    I always feel like everything I do is appreciated not just by my boss but by all those I have the pleasure in working alongside . A great group of people and we have lots of fun .

    Cons

    It is a stressful job at times and very fast paced

    Advice to Management

    Make sure everything we choose to do will move the dial


  7. "four seasons review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Care Assistant in Edinburgh, Scotland
    Former Employee - Personal Care Assistant in Edinburgh, Scotland
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Four Seasons Health Care (Less than a year)

    Pros

    good pay reasonable holidays lots of jobs

    Cons

    large company, never met management

    Advice to Management

    more staff

    Four Seasons Health Care Response

    9 Mar 2018 – Digital Marketing Executive

    Thank you for your comments. We were delighted to hear about your positive experience at Four Seasons Health Care. We really appreciate you taking the time to leave us your feedback. Have a great day.

  8. Helpful (2)

    "Managers believe that their way of handling situations is the only way because it meets THEIR needs."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Domestic in Nottingham, England
    Current Employee - Domestic in Nottingham, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Four Seasons Health Care full-time (More than 3 years)

    Pros

    Some great residents and even staff members!

    Cons

    Working for managers who CONSTANTLY have pressure on them to provide data from audits, audits and more audits, because THEIR managers are under pressure to produce figures that look good. This makes the service performance driven and not values driven.

    Advice to Management

    Stop forcing managers to comply with so many audits, checks, forms, checklists, etc. Success is NOT how good the figures are - it's how PEOPLE are treated. If residents, families and staff feel respected, valued and worthy of being spoken to by regional managers, then they will reflect that in their work. All the "FABULOUS NEW IDEAS" in the world won't change how people do their jobs unless there's a real benefit for EVERYONE.

    Four Seasons Health Care Response

    4 Apr 2018 – Digital Marketing Executive

    Thank you for your feedback. We appreciate you taking the time to share your views. We take all comments seriously and see them as an opportunity to improve the services we provide. Would you be... More


  9. Helpful (3)

    "Poor Home management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Four Seasons Health Care full-time (More than 3 years)

    Pros

    There are some dedicated and caring staff.

    Cons

    Management appalling. Culture of bullying and intimidation. Cutting costs to increase profit margin and gain favour with senior managers and shareholders, with poor quality food and basics like hand towels and toilet paper.
    Very little scope for career improvemt.

    Advice to Management

    What’s the point? You don’t listen. You employ relatives and allow them to spy on staff for you.


  10. Helpful (2)

    "Chaos everyday"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wilmslow, England
    Former Employee - Anonymous Employee in Wilmslow, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Four Seasons Health Care part-time (More than a year)

    Pros

    Committed colleagues
    Excellent holiday entitlement for head office colleagues
    Decent work life balance unless at a senior level
    Massive staff turnover

    Cons

    Chaotic
    Under funded
    Massively in debt
    No investment or interest in long term improvements
    Will employ just about anybody- decent people leave quickly, the only ones who stay know they won't get anything better (not qualified enough, too old, criminal record etc)

    Advice to Management

    Company is too big to run successfully as it is. Needs splitting up and selling off to other companies committed to making it work and who will invest in the infrastructure needed.


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