Four Seasons Health Care Reviews | Glassdoor.co.uk

Four Seasons Health Care Reviews

Updated 25 July 2018
188 reviews

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3.1
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Four Seasons Health Care Chief Executive Tim Hammond
Tim Hammond
64 Ratings

188 Employee Reviews

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Pros
  • "It's also nice to know that you are making a difference to people's lives" (in 6 reviews)

  • "and the lovely residents that r so lovely miss them so much" (in 7 reviews)

Cons
  • "Management let certain members of staff make decisions which were detrimental to the home" (in 8 reviews)

  • "Poor management, it’s about who you know not what you know" (in 9 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "End Of Year Review through the eyes of a Dignity & Values Champion."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dignity & Values Champion in Sheffield, England
    Current Employee - Dignity & Values Champion in Sheffield, England
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons Health Care full-time (More than 5 years)

    Pros

    Proud to work for Four Seasons and what the company has given me, a free platform to promote something i'm passionate about and for all their support and kindness, especially head office and a wonderful MD.

    Cons

    Nothing at all at present.

    Advice to Management

    Keep faith in those who love the company, please remember kindness motivates people and i have had that from Four Seasons.

    Four Seasons Health Care Response

    3 Jan 2018 – Digital Marketing Executive

    Thank you for your feedback. We were delighted to hear about your experience at Four Seasons Health Care and really appreciate you sharing how you have found life working at our homes over the past... More


  2. "Senior health care assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Care Assistant in Newham, England
    Current Employee - Senior Care Assistant in Newham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons Health Care full-time (Less than a year)

    Pros

    Person centred approach system of work

    Cons

    No cons to report at present

    Advice to Management

    Support staff

    Four Seasons Health Care Response

    27 Jun 2018 – Digital Marketing Executive

    Thank you for your feedback. We were delighted to hear about your positive experience at Four Seasons Health Care. We appreciate you taking the time to share your views. Have a fantastic day.

  3. Helpful (2)

    "Registered Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in Glasgow, Scotland
    Former Employee - Registered Nurse in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Four Seasons Health Care full-time (Less than a year)

    Pros

    Free parking, electronic sign in, electronic audit system

    Cons

    Understaffed, underfunded, blame culture, unnessessary paperwork,

    Advice to Management

    Pay your carers a better wage for retention and general job satisfaction


  4. "Good intentions aren't everything"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Care Assistant
    Current Employee - Care Assistant
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Four Seasons Health Care full-time (Less than a year)

    Pros

    Colleagues and management alike want to offer the best care possible to residents.

    Cons

    Management are well-intentioned and care about providing good care, but no amount of good intentions are enough to allow for every duty to be performed. Staffing just isn't adequate for that. This forces carers to compromise on their values in an effort to finish as many duties as possible in a shift.

    Advice to Management

    I realise that you are trapped between a rock and a hard place in terms of limited funding and the need to provide quality care. But quality care can only be provided in a well-staffed home. It's essential that more care assistants are on duty so that person-centred care can be put into practice and not be just a buzzword.


  5. "i hope working conditions have improved by now."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lisburn, Northern Ireland
    Former Employee - Anonymous Employee in Lisburn, Northern Ireland

    I worked at Four Seasons Health Care full-time (More than 3 years)

    Pros

    miss the residents in the home
    you can have a good experience working there too.

    Cons

    horrible bullying culture. if you kiss the overlord's/overlady's [?] bottom, feed them with information about other staff, constantly compliment on how lovely they look, you will be safe. otherwise, you're on the crosshairs.

    minimum care provided to residents which appears to pay out good [?] dividends to directors, bonuses to prison wardens, i mean managers. 1 care assistant for each floor of over 20 residents, very heavy for minimum wage pay.

    Advice to Management

    they are hopeless. i have no hope, no wonder its drowning in so much debt.


  6. "Is it time to change the Company you keep?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RESM in Newham, England
    Current Employee - RESM in Newham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Four Seasons Health Care full-time (Less than a year)

    Pros

    Work as part of a friendly and pro-action ve and caring team.
    Get the best training the industry has to offer.
    Be valued by your Manager
    Learn new skills
    Be appreciated

    Cons

    There aren’t any....working with here is a way nderfully caring thing.

    Advice to Management

    We love you coming to visit us!

    Four Seasons Health Care Response

    22 Jun 2018 – Digital Marketing Executive

    Thank you for your feedback. We were delighted to hear about your positive experience at Four Seasons Health Care. We are committed to attracting the best teams who stay, grow and develop with us. We... More


  7. "Four Seasons Health Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resident Experiance Support Manager in London, England
    Current Employee - Resident Experiance Support Manager in London, England
    Recommends
    Approves of CEO

    I have been working at Four Seasons Health Care full-time (More than 8 years)

    Pros

    Great teams
    Great people
    Focused on quality care
    Determined to provide great resident experiences everyday

    Cons

    No cons for me personally

    Advice to Management

    Training available
    Great teamwork to achieve end results

    Four Seasons Health Care Response

    22 Jun 2018 – Digital Marketing Executive

    Thank you for sharing your experience of working at Four Seasons Health Care. We are pleased to hear it has been so positive! Our vision is to improve the lives of our residents we serve by... More

  8. "Good team work. Oportunities to learn and grow."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Care Assistant in Craigavon, Northern Ireland
    Current Employee - Health Care Assistant in Craigavon, Northern Ireland
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly staff, good opportunity to grow in career . Always pay in time and no problems.

    Cons

    Short staff all the time. No extra for weekend or nights . Low money for tasks with responsibility

    Four Seasons Health Care Response

    22 Jun 2018 – Digital Marketing Executive

    Thank you for your feedback. We were delighted to hear about your positive experience at Four Seasons Health Care. We recognise that career progression is important to everyone. No matter what your... More


  9. Helpful (1)

    "FSHC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Belfast, Northern Ireland
    Current Employee - Cook in Belfast, Northern Ireland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Four Seasons Health Care full-time (More than 8 years)

    Pros

    Left to own devices, can do in house nvqs

    Cons

    Wage is poor for bulk work

    Advice to Management

    Increase wage

    Four Seasons Health Care Response

    22 Jun 2018 – Digital Marketing Executive

    Thank you for taking the time to leave us your honest feedback. We appreciate you taking the time to share your views. We take all comments seriously and see them as an opportunity to improve the... More


  10. Helpful (1)

    "Health care assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Health Care Assistant in Rochester, South East England, England
    Former Employee - Health Care Assistant in Rochester, South East England, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Four Seasons Health Care full-time (Less than a year)

    Pros

    Some colleagues
    Some lovely residents which I miss
    Hours are so long in one shift you can work 3 days and it be classed as full time.

    Cons

    It’s a very hostile working environment. A lot of back biting. A lot of cutting corners at the cost of employees and residents. Limited training i.e my manual handling last 15 minuets. Wasn’t offered a uniform until I handed my notice in which is ludicrous. Forced to wake residents in the early hours of the morning to bed wash in order to make the day staffs job early ( I think that may be called instructional abuse?) and doing it single handily. Terribly under staffed 2 hca to take care of 22 residents on a night shift. Management is fully aware of this but does nothing. There are quite a few high risk ‘aggressive’ residents in the home and there is no training on how to assist them. I have been attacked a number of times at work and on one occasion I was told to get over it’s just apart of the job and I’m probably not cut out for the job. I loved working with the residents most of the people I worked with did their level best for them as well but we were so under appreciated. To be honest its the most disheartening and back breaking job I have ever done. I never ever want to step foot back in a nursing home ever again.

    Advice to Management

    People don’t leaving companies, they leave poor management. Treat your employees like human being and maybe your turn over of staff won’t be so high.

    Four Seasons Health Care Response

    22 Jun 2018 – Digital Marketing Executive

    Thank you for your comments – we welcome your views, which will help us to improve our care services. We would welcome the opportunity to discuss your comments in more detail with you. Would you be... More


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