Four Seasons Health Care "carers" Reviews | Glassdoor.co.uk

Four Seasons Health Care Employee Reviews about "carers"

Updated 1 Aug 2019

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Found 206 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
46%
Recommend to a Friend
59%
Approve of CEO
Four Seasons Health Care CEO Tim Hammond
Tim Hammond
71 Ratings
Pros
Cons
  • "It is very expensive for residents to live in their homes(in 14 reviews)

  • "Poor carers are training new staff - which yields poor standards of care(in 14 reviews)

More Pros and Cons

Reviews about "carers"

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  1. Helpful (1)

    "NEVER EVER COME HERE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Leeds, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Four Seasons Health Care full-time for less than a year

    Pros

    New environment Met new residence Maybe learn something new

    Cons

    Where to start 1. Patients to staff ratio is shocking. Like 30 residence to two care staff and two nurses but if nurses are doing meds then that’s 2 carers to 30 patients and because it was a cic bed unit you would have patients that might need a Sara steady or hoist but if both of you are doing that who’s on the floor? Coupled with buzzers constantly going off of your hoisting...

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    Advice to Management

    1. Look at your patients to staff Rayo really look what equipment they might need to mobilise and how many staff that takes - if it takes two then you definitely need another member of staff to float about to answer buzzers especially when nurses are given medications A suggestion would be having a day staff member stay 1 hour longer to get meds put the way so nurses are free to help and night staff stay and extra...

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    Four Seasons Health Care2019-02-04
  2. Helpful (2)

    "Very bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Carer in London, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Four Seasons Health Care part-time for more than a year

    Pros

    No pro ain’t got nothing good to say very poor no pros no pros no pros no pros no pros

    Cons

    Poor pay,no sick pay for staff,over worked and under staffed, nothing provided for staff , bad staff room poor facilities,need more activities for residents, want the carers to do cleaning aswel as their work ,a lot of paper work that takes up a lot of time.PLEASE something got to done we need more pay for the work we do as we the staff feel very unappreciative.

    Four Seasons Health Care2017-11-16
  3. Helpful (1)

    "Disgraceful company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Carer in Northampton, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Four Seasons Health Care full-time for more than 3 years

    Pros

    Lovely residents...... ..some great carers.. ..no other pros

    Cons

    Lack of support to homes by management which caused my home to close with tremendous effect on all the staff and residents......the manager took all the blame for this....... disgusting way to treat people. Stay away from this company

    Advice to Management

    Too worried about making a profit on the backs of some loyal staff who genuinely care

    Four Seasons Health Care2017-10-28
  4. Helpful (5)

    "Care Assistant AKA Robot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Care Assistant in Romford, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Four Seasons Health Care part-time

    Pros

    Beautiful residents, and the food was great.......although the chef is leaving due to very poor management and they were witness to bullying amoungest staff.

    Cons

    Very poor management, when you whistle blow on direct abuse, they make your life unbarable, residents are suffering at the hands of the staff (carers and nurses) all ranks of management are aware and have done nothing

    Advice to Management

    look at how your home is run, instead of what's on paper. Don't rely on a computer to tell you how many staff you need to work!

    Four Seasons Health Care2017-04-10
  5. "Domestic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Domestic Assistant in Romford, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Four Seasons Health Care full-time for more than 5 years

    Pros

    Working with hard working carers who do a amazing job considering the hours they have to work and how they r so short staff most off the time.and the lovely residents that r so lovely miss them so much

    Cons

    Staff r ova worked always short staff to much paper work when they could b spending more time talking with the residents which they love.far to much bulling no one listens if you report it.had the housekeeper is a joke never done a days work in her life but fools the stupid manager and deputy manager that's doing all the work idiots

    Advice to Management

    Managers need to lister to their staff,when other staff are telling the truth bout the bulling going on.then when you report it to head office they don't listen either so the full blame goes to the managers listen to what's being said to you don't just sit in you office and do nothing cos your paid to do a job on a wage far bigger than the poor carers or domestic who work there backsides off not for you but for the residents

    Four Seasons Health Care2016-10-11
  6. Helpful (2)

    "Treat staff better and you will have better working staff!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Care Assistant in Bristol, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Four Seasons Health Care part-time for more than 3 years

    Pros

    Some of the staff, the love of the job and of course the smiles on residents faces.

    Cons

    Having to work with some uneducated and unskilled staff. Having to work as a cleaner, cook, maid etc. When you only get paid minimum wage as a carer. This does not happen in hospitals or other care homes, effective care for residents stems from effectively doing your job, not trying to do 3 jobs at once ineffectively. Personally I have also had trouble with payroll - several times being underpaid as they cannot calculate...

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    Advice to Management

    Please include intelligence test during the recruitment process - academic and common sense. Please reward your good staff. I understand this company is under huge financial strain but you don't need to take it out on your hard working staff by not paying them properly.

    Four Seasons Health Care2016-05-04
  7. Helpful (1)

    "Care Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Louth, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Four Seasons Health Care full-time

    Pros

    Guaranteed hours Rest of care staff lovely Plenty of parking on site Residents and their families lovely Guaranteed breaks

    Cons

    Understaffed the management are unreasonable to expect only 3 cares and 1 senior and a nurse on a morning shift to complete all tasks associated with the role and 2 carers and a nurse on a typical afternoon shift when most of the residents on their units require two carers. Management do not treat the staff or their residents with respect....

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    Advice to Management

    Start to respect your staff and clients as most of your homes are losing both. If you want to keep your staff review and up the amount of staff that are on duty each shift to prevent back injuries and staff going of sick.

    Four Seasons Health Care2016-01-06
  8. Helpful (7)

    "Never again!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Care Assistant in Nottingham, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Four Seasons Health Care full-time for more than a year

    Pros

    The carers I worked with were amazing! With how much rubbish we were put through we always managed to have a laugh with each other and get our jobs done. Was able to complete my NVQ 2 in Health and Social Care. Most of the residents we're a pleasure to look after.

    Cons

    Manage... Management, management management! They are the reason CQC are gunning for FSHC homes, they have no consideration for any of the staff or residents for that matter. All they seem to do day in and day out is sit in their office and spout orders out. I will never again work in a FSHC home because I refuse to be talked to like a child and being made to feel like I am unable to do my job right. Piles and...

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    Advice to Management

    Get your act together and try doing our jobs for a change, your attitude towards carers will soon change when you do! Also rather than thinking of your next payday, try putting some effort into your homes for the staff and the residents.

    Four Seasons Health Care2015-09-16
  9. Helpful (3)

    "love my job but would like me time to spend with my residents"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Care Assistant in Kirkcaldy, Scotland
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Four Seasons Health Care

    Pros

    I love working with elderly people with dementia. the company have good policies and training for dementia. they emphasise that everyone sees the person and not the illness using person centered care.

    Cons

    they use minimum staffing levels so we don't have much time to spend doing activities and one on ones with our residents. the carers spend more time with the residents so we tend to notice if one of them are not quite themselves unfortunately when we tell the nurses it is often ignored or brushed aside(this mainly happens with the non british nurses). if we whistle blow to the...

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    Advice to Management

    my manager can be unapproachable at times. we often get our shifts changed or put on the rota for extra shifts with out being asked or told. a lot of the staff are friends and family of the manager. the manager tends to side with them if another member of staff complains about them, they tend to get the time off they need all the time.

    Four Seasons Health Care2015-08-21
  10. Helpful (1)

    "Stressed out care assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Care Assistant 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Four Seasons Health Care full-time for more than 3 years

    Pros

    The staff have a family appeal, lovely residents, great person centered care.

    Cons

    Hours are too long, not enough reliability in most of the new staff that are not dedicated, really low pay rates, not appreciated at all. im pregnant and expected to run a nursing floor with new carers who need a lot of support which puts me at risk. Managers do not listen to complaints, nothing gets done.

    Advice to Management

    Get to know every floor and the staff, walk around and support your carers and once in a while praise them with a little recognition.

    Four Seasons Health Care2015-06-09
Found 206 reviews