Four Seasons Health Care Employee Reviews about "carers"

Updated 14 Jan 2021

To filter reviews, or .
3.6
64%
Recommend to a Friend
81%
Approve of CEO
Four Seasons Health Care Chief Executive Jeremy Richardson
Jeremy Richardson
36 Ratings
Pros
Cons
  • "Poor carers are training new staff - which yields poor standards of care(in 16 reviews)

  • "Poor management, it’s about who you know not what you know(in 11 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "carers"

Return to all Reviews
  1. "Rich CEO, poor care assistants"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Care Assistant in Oxford, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Four Seasons Health Care part-time for more than a year

    Pros

    The residents- which has nothing to do with the company.

    Cons

    Corporate big shots high up don't care about the wellbeing or pay of the carers, without whom the business would be nothing.

    Continue reading

    Four Seasons Health Care Response

    January 19, 2021Recruitment Support Manager

    Thank you for taking the time to leave us your feedback. We are very sorry to hear of the concerns that you have raised and would welcome the opportunity to discuss these in more detail. Please could we ask that you kindly contact the Home Manager or Regional Manager for the care home in the first instance or alternatively the link to our complaints information is https://www.fshc.co.uk/feedback where additional contact information is provided. We look forward to hearing from you.

  2. "long days, good residents, bad managment"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Care Assistant in Limavady, Northern Ireland
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Four Seasons Health Care full-time for more than a year

    Pros

    nice to work with residents, and other carers

    Cons

    the management at the time were hard to work with. some people simply didn't turn up to work and we were left to do a three person job with one carer or two,

    Continue reading

  3. Helpful (3)

    "NEVER EVER COME HERE"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Leeds, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Four Seasons Health Care full-time for less than a year

    Pros

    New environment Met new residence Maybe learn something new

    Cons

    Where to start 1. Patients to staff ratio is shocking. Like 30 residence to two care staff and two nurses but if nurses are doing meds then that’s 2 carers to 30 patients and because it was a cic bed unit you would have patients that might need a Sara steady or hoist but if both of you are doing that who’s on the floor? Coupled with buzzers constantly going off of your hoisting or Sara steadying - who’s there to answer the buzzer? 3. Online training- it should be hands on - like actually show you stuff, moving and handing was really short 4. Uniforms didn’t actually get any for like 2 months and then they were to big so had to ask for different size which took even longer 4. Staff blame culture and clicking like if you weren’t one of the gang then they would make you life hell 5. At one point no gloves, aprons or even red bags 6. With out hot water and running toilets a whole weekend ( disgusting) then a week later everyone had sickness bug- go figure 7. no Proper cleaner- one for the whole building- expected night staff to do a lot of cleaning despite buzzers and under staffing 8. Always running out of bedding /towels as only had one laundry staff 9. Residence clothes would go missing as no way of naming them 10. Witnessed drag lifting of patients- they were in between a Sarah stead and hoist. 11. Never any proper things to give for supper like biscuits or cake ( even tho patients asked for it all the time) 12. No activity at all 13. Draws falling on me and patients as no screwed to a wall And finally 14. The lifts are out dated and ambulance crews can’t use stretches to take people out properly. We had to hoist someone in to wheel chair having a heart attack to take down stairs to hoist on to a stretch. That’s definitely a safe guarding issue Oh and my favourite not- you would have so many people waiting to use a toilet because they were assistance of two - by the time you got to help this after helping other people they had wet them selfs. That is not dignified or respectable- it’s abuse I left because o had a nervous break down.

    Continue reading
  4. Helpful (3)

    "The residents are the driving force behind my work."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook

    I have been working at Four Seasons Health Care full-time for more than 3 years

    Pros

    I work with SOME great people (sadly not all) and the residents are lovely.

    Cons

    Staff are taken on to fill staff shortages - many are unskilled. The training is inadequate and inconsistent. Poor carers are training new staff - which yields poor standards of care.

    Continue reading
  5. Helpful (3)

    "love my job but would like me time to spend with my residents"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Care Assistant in Kirkcaldy, Scotland
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Four Seasons Health Care

    Pros

    I love working with elderly people with dementia. the company have good policies and training for dementia. they emphasise that everyone sees the person and not the illness using person centered care.

    Cons

    they use minimum staffing levels so we don't have much time to spend doing activities and one on ones with our residents. the carers spend more time with the residents so we tend to notice if one of them are not quite themselves unfortunately when we tell the nurses it is often ignored or brushed aside(this mainly happens with the non british nurses). if we whistle blow to the manager about a member of staff who is their friend or family member it is not kept confidential they tell the person and then get both members of staff in the office to discuss the problem. they will side with their friend or family member and it is never taken ant further.

    Continue reading
  6. Helpful (1)

    "Stressed out care assistant"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Care Assistant 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Four Seasons Health Care full-time for more than 3 years

    Pros

    The staff have a family appeal, lovely residents, great person centered care.

    Cons

    Hours are too long, not enough reliability in most of the new staff that are not dedicated, really low pay rates, not appreciated at all. im pregnant and expected to run a nursing floor with new carers who need a lot of support which puts me at risk. Managers do not listen to complaints, nothing gets done.

    Continue reading
  7. Helpful (7)

    "Never again!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Care Assistant in Nottingham, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Four Seasons Health Care full-time for more than a year

    Pros

    The carers I worked with were amazing! With how much rubbish we were put through we always managed to have a laugh with each other and get our jobs done. Was able to complete my NVQ 2 in Health and Social Care. Most of the residents we're a pleasure to look after.

    Cons

    Manage... Management, management management! They are the reason CQC are gunning for FSHC homes, they have no consideration for any of the staff or residents for that matter. All they seem to do day in and day out is sit in their office and spout orders out. I will never again work in a FSHC home because I refuse to be talked to like a child and being made to feel like I am unable to do my job right. Piles and piles of paperwork meant not having enough time to spend with the residents which is just unfair and in my opinion, abusive. What resident wants to watch their carers spend all day and night writing on paper!? Management do not run homes! It's all down to us carers and without us you wouldn't have a job!

    Continue reading
  8. Helpful (5)

    "Care Assistant AKA Robot"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Care Assistant in Romford, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Four Seasons Health Care part-time

    Pros

    Beautiful residents, and the food was great.......although the chef is leaving due to very poor management and they were witness to bullying amoungest staff.

    Cons

    Very poor management, when you whistle blow on direct abuse, they make your life unbarable, residents are suffering at the hands of the staff (carers and nurses) all ranks of management are aware and have done nothing

    Continue reading
  9. Helpful (4)

    "Bad place to work"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Care Assistant 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Four Seasons Health Care full-time for more than a year

    Pros

    The best thing about a job in this company is meeting the residents, listening to their stories and history.

    Cons

    Staff love to talk about other members of staff behind their backs all the time and about the residents too. Senior carers thinking their word is law. Pay is bad for what is needed. Lots and lots of paperwork

    Continue reading
  10. Helpful (3)

    "Awful place to work"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Care Assistant 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Four Seasons Health Care full-time

    Pros

    Other care staff are friendly and do their best to help residents.

    Cons

    Where to begin? Management are more concerned with selling rooms rather than the actual care of the residents already in the homes. As a carer I get paid minimum wage for a very physically and mentally demanding job. You can sometimes be doing the job of others due to staff shortages - never even a thanks for your hard work let alone a reward for doing the extra work. The management of the home and regional managers seem to have absolutely zero respect for the care staff, they just see us as expendable to be replaced if/when we leave. I've never been spoken to as badly by a boss as I have working for Four Seasons health care. Residents are neglected due to the low staffing levels - management rarely leave their office's to help in such instances. The company seems to skimp by paying out the bare minimum for necessary items such as continence pads and hoisting equipment. There are absolutely zero benefits, its a minimum wage job, no sick pay, no extra pay on bank holidays, no reward for putting in extra work, zero chance of a promotions beyond senior carer. I would never ever recommend anybody work for this company.

    Continue reading
Viewing 1 - 10 of 20 English Reviews

Work at Four Seasons Health Care? Share Your Experiences

Four Seasons Health Care logo
or