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Frankie & Benny's Reviews
Updated 23 Nov 2023
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Full-time, Part-time
English
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Found 426 of over 441 reviews
60% Recommend to a Friend
Found 426 of over 441 reviews
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Recommend to a Friend
Debbie Husband
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
- 5.02 Nov 2023Server/WaitressCurrent Employee, less than 1 yearStoke-on-Trent, England
Pros
Great team, good organisation. very healthy environment
Cons
can sometimes get a little stressful in peak times
Frankie & Benny's Response3wThank you for the positive feedback :) Its great to have you apart of the F&B family!
- 4.023 Nov 2023Server/WaitressFormer Employee, more than 3 yearsLeicester, England
Pros
Friendly team, tips are good, lively
Cons
Long shifts, can be late finishes
- 2.015 Nov 2023BusserFormer Employee, less than 1 yearGillingham, England
Pros
It was a good first part time job, with lots of friendly colleagues helping me day to day.
Cons
Minimum wage pay and sometimes short shifts
Frankie & Benny's Response2wThank you for your positive feedback :)
- 4.021 Nov 2023Server/WaiterCurrent EmployeeLiverpool, England
Pros
Fun people to work with
Cons
Its just a standard job really
- 5.026 Oct 2023ServerFormer EmployeeBroadstairs, Kent, South East England, England
Pros
Good tips, good structure of training and staff are friendly
Cons
Not much downside, some issue with part time staff but it is common in every job so not really a big issue
Frankie & Benny's Response3wThank you for the positive feedback :)
- 3.023 Oct 2023WaitressFormer Employee, more than 10 yearsLondon, England
Pros
tips and flexibility in working hours
Cons
Over worked when busy, under payed and under appreciated. Never offered a pay rise not even for long service.
- 4.023 Oct 2023Server/WaiterFormer Employee, less than 1 year
Pros
Friendly team Good Pay Free Food for Lunch
Cons
No paid breaks Customers can be annoying
- 5.022 Sept 2023ChefCurrent EmployeeWembley, England
Pros
Great staff Good wage Flexible
Cons
None I can think of
- 4.011 Sept 2023BartenderFormer EmployeeLondon, England
Pros
Standard job, minimum wage but easy and chill work
Cons
None in comparison to other jobs
- 4.031 Aug 2023Front of HouseFormer Employee, more than 1 yearWakefield, England
Pros
Good pay for students free food on shift
Cons
Not flexible hours for students caused me to quit as I was missing classes
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Frankie & Benny's Reviews FAQs
Frankie & Benny's has an overall rating of 3.7 out of 5, based on over 441 reviews left anonymously by employees. 60% of employees would recommend working at Frankie & Benny's to a friend and 30% have a positive outlook for the business. This rating has improved by 9% over the last 12 months.
60% of Frankie & Benny's employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Frankie & Benny's 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.
