Frankie & Benny's Reviews
Updated 14 Feb 2020
Recommend to a Friend
Approve of CEO
Andy McCue
18 Ratings
Pros
Cons
"Long hours poor managed and ugky restrooms" (in 19 reviews)
"Long hours and rota organisation causing frictions along with split shifts" (in 14 reviews)
"Best job I've ever had"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Frankie & Benny's full-time for more than a year
Pros
This is the best company I've ever worked for, sometimes the only reason I manage to get out of bed in the morning. The chefs and FoH communicate perfectly and there are next to no mistakes due to this. The FoH management and their team are helpful, kind, and fully embrace each individual as themselves and even allow their employees to express both their concerns and compliments. The guests of the site I work for are challenging at times however each server is fully trusted and backed up by management to ensure guests if they have any concerns about our food, allergies, food sources etc. Get to keep your tips also and can make upwards of £40 on a busy lunch service. Room for career progression also.
Cons
Sometimes guests can be challenging but then again, that can happen in any customer service job. Also a tonne of hours available both back and FoH for those looking to increase their wages.
Continue readingFrankie & Benny's2019-08-02"waitress experience"
StarStarStarStarStarI have been working at Frankie & Benny's part-time
Pros
friendly staff, flexible hours
Cons
long hours, short staffed
Frankie & Benny's2020-01-20"Great place to work"
StarStarStarStarStarRecommendsPositive OutlookI worked at Frankie & Benny's part-time for more than a year
Pros
Friendly staff Great training process Great care for employee health and safety Career progression availale
Cons
No cons come to mind
Frankie & Benny's2020-01-10"Frankie and Benny’s – Summer 2017"
StarStarStarStarStarI have been working at Frankie & Benny's full-time
Pros
Whilst in this role I was responsible dealing with customer’s and handling money, additionally I also shut up and closed in the evenings.
Cons
not given the hours on my contract
Frankie & Benny's2020-02-14"wouldn't recommend"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo Opinion of CEOI have been working at Frankie & Benny's part-time for more than 3 years
Pros
Decent discounts Good tips Free food (but only from the staff menu)
Cons
Management don't care about staff e.g.: no support with customers Long unsociable hours sometimes with no break No set finish times so it's impossible to plan anything Management do the rotas so that supervisors get the best shifts and they don't honour requested days off, and then expect you to find cover. Mental health and staff wellbeing is nonexistent, you're expected to be on top of your game at all times, and are made to feel guilty about sick days Some members of management are unapproachable about changing shift patterns and availability Management and supervisors are very cliquey No work/life balance. Shifts are changed at last minute, they could get cancelled an hour before you're due to start
Continue readingFrankie & Benny's2020-01-30"Horrible!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo Opinion of CEOI worked at Frankie & Benny's part-time for more than a year
Pros
Free food, good tips
Cons
- no work life balance - REALLY late finishes - not bothered about employees at all - long hours - made to feel guilty for ONE SICK DAY
Continue readingFrankie & Benny's2020-01-02"OK Place to work for the summer"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Frankie & Benny's full-time for less than a year
Pros
Friendly staff, willing to help and train.
Cons
training is not comprehensive enough
Continue readingFrankie & Benny's2020-01-03"decent"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
I have been working at Frankie & Benny's part-time for more than a year
Pros
tips were very decent at times
Cons
sat off when not required
Continue readingFrankie & Benny's2019-11-16"Ok, but has apparently got even worse..."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
I worked at Frankie & Benny's part-time for more than a year
Pros
- The team can be like a family, they make working slightly easier - Tips are all yours
Cons
- Regularly wanted to save on labour, leaving us under staffed - I have heard from current employees, it is now even worse and many former employees have also left - Changed the theme from original 60's diner to modern, even down to the napkins, not the same energetic vibe to work in
Frankie & Benny's2019-11-06"Not good reception"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo Opinion of CEOI worked at Frankie & Benny's full-time for more than 10 years
Pros
Good experience and skills getting to know how to do things differently
Cons
Never listen to their employees
Continue readingFrankie & Benny's2019-11-20
Join the Frankie & Benny's team
Choose a different language and keep reading other reviews.
Other
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
Found 182 reviews