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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- 5.02 Nov 2023Server/WaitressCurrent Employee, less than 1 yearStoke-on-Trent, England
Great team, good organisation. very healthy environment
can sometimes get a little stressful in peak timesFrankie & Benny's Response3w
Thank you for the positive feedback :) Its great to have you apart of the F&B family!
- 2.015 Nov 2023BusserFormer Employee, less than 1 yearGillingham, England
It was a good first part time job, with lots of friendly colleagues helping me day to day.
Minimum wage pay and sometimes short shiftsFrankie & Benny's Response2w
Thank you for your positive feedback :)
- 5.026 Oct 2023ServerFormer EmployeeBroadstairs, Kent, South East England, England
Good tips, good structure of training and staff are friendly
Not much downside, some issue with part time staff but it is common in every job so not really a big issueFrankie & Benny's Response3w
Thank you for the positive feedback :)
- 3.023 Oct 2023WaitressFormer Employee, more than 10 yearsLondon, England
tips and flexibility in working hours
Over worked when busy, under payed and under appreciated. Never offered a pay rise not even for long service.
- 4.031 Aug 2023Front of HouseFormer Employee, more than 1 yearWakefield, England
Good pay for students free food on shift
Not flexible hours for students caused me to quit as I was missing classes
Frankie & Benny's Reviews FAQs
Frankie & Benny's has an overall rating of 3.7 out of 5, based on over 441 reviews left anonymously by employees. 60% of employees would recommend working at Frankie & Benny's to a friend and 30% have a positive outlook for the business. This rating has improved by 9% over the last 12 months.
60% of Frankie & Benny's employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Frankie & Benny's 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.