Frankie & Benny's Reviews

Updated Apr 30, 2022

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Found 328 of over 341 reviews

3.6
53%
Recommend to a Friend
60%
Approve of CEO
Frankie & Benny's CEO Andy McCue (no image)
Andy McCue
58 Ratings
Pros
  • "You do get free food though during your shift(in 31 reviews)

  • "Good tips, friendly team and environment(in 22 reviews)

  • Cons
  • "Long hours, rude customers, yeah(in 39 reviews)

  • "Poor Management, been through so many managers(in 11 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Cool

      Apr 27, 2022 - Waiter in Manchester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good wage for a minimal effort job

      Cons

      Late start, late finish. It is hospitality

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    2. 4.0
      Former Employee, more than 1 year

      Stepping stone

      Apr 30, 2022 - Deputy General Manager in Basildon, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Learned a lot about the hospitality industry, made a lot of friends while working there. Really enjoyed my time with frankie.

      Cons

      Long hours as every other hospitality industry , and poor salary compare to the responsibility you are given.

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    3. 5.0
      Former Employee

      Very good

      Apr 11, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good atmosphere and good team

      Cons

      Long hours with few breaks

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    4. 2.0
      Current Employee, less than 1 year

      Great place for development

      Apr 25, 2022 - Server/Waiter in Querétaro, Querétaro
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place for development with friendly staff.

      Cons

      There isn't really anything bad to report

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    5. 5.0
      Former Employee, more than 1 year

      Good earner

      Mar 20, 2022 - Server/Waiter in Huntersville, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay if you are in a good area for tourists

      Cons

      Long hours can be difficult if you don't have a flexible schedule

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    6. 1.0
      Former Employee

      Don’t apply

      Apr 21, 2022 - Wait Staff 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nothing positive to say about them

      Cons

      Treatment of staff Hours Pay Managers

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    7. 5.0
      Current Employee

      good

      Mar 11, 2022 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      tips, work collegues, customers, food, experience

      Cons

      not enough money, temp job

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    8. 3.0
      Former Employee, more than 1 year

      Busser review

      Mar 17, 2022 - Front of House Member 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice work environment and team

      Cons

      Waitresses get tips but bussers do not

      Continue reading
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    9. 5.0
      Former Employee

      salary

      Feb 25, 2022 - Server/Waiter in Cambridge, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good location for the restaurant

      Cons

      we would be short-staffed at times

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    10. 2.0
      Current Employee

      Bad but seen worse

      Mar 11, 2022 - Chef 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free food and drinks all day long

      Cons

      The base pay and bad management

      Continue reading
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    Viewing 1 - 10 of 328 Reviews

    Frankie & Benny's Reviews FAQs

    Frankie & Benny's has an overall rating of 3.6 out of 5, based on over 341 reviews left anonymously by employees. 53% of employees would recommend working at Frankie & Benny's to a friend and 40% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Frankie & Benny's employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Frankie & Benny's. This rating has decreased by -2% over the last 12 months.

    53% of Frankie & Benny's employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Frankie & Benny's 2.7 out of 5 for work life balance, 3.4 for culture and values and 2.9 for career opportunities.

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