Frankie & Benny's Reviews

Updated 17 Sep 2020

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3.2
39%
Recommend to a Friend
51%
Approve of CEO
Frankie & Benny's CEO Andy McCue (no image)
Andy McCue
28 Ratings
Pros
  • "Free food on breaks on 6 hour shifts(in 24 reviews)

  • "Good tips, friendly staff, good training and free meals(in 18 reviews)

Cons
  • "Very long hours shift patterns are 12-close or 8-8 many times(in 24 reviews)

  • "Long hours and rota organisation causing frictions along with split shifts(in 14 reviews)

More Pros and Cons
  1. "Brilliant job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Supervisor 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Frankie & Benny's full-time

    Pros

    Keep tips, lots of hours available, free food on break, progression

    Cons

    None excellent place to work

  2. "Great company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Waitress in Belfast, Northern Ireland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Frankie & Benny's full-time for more than 3 years

    Pros

    They provide great training opportunities

    Cons

    The hours can be long and due to staff cuts shifts can be super busy


  3. "Review"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bartender 

    I worked at Frankie & Benny's part-time

    Pros

    Good Hours Very Flexible Good Management Decent Food Excellent Discount

    Cons

    Distance Understaffed Not always busy Long shifts

  4. "Poorly organised"

    3.0
    Former Employee - Shift Supervisor in Leeds, England

    I worked at Frankie & Benny's part-time for more than a year

    Pros

    Fun staff to work with, vibrant and young

    Cons

    Poorly organised at management level

  5. "F&b"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor in Edinburgh, Scotland

    I worked at Frankie & Benny's full-time for more than 3 years

    Pros

    Different hours and days work, flexible for holidays and days off. Tips can be amazing

    Cons

    Not set hours, long shifts to very short shifts. Management can be hit or miss. Not the best pay

    Continue reading
  6. "Great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server 
    Recommends

    I worked at Frankie & Benny's part-time for less than a year

    Pros

    Friendly front of house staff, great tips make up for low pay, flexible hours, get to keep all cash tips and gratuity, free meal on break.

    Cons

    Busy and stressful workplace but that is expected from hospitality.

  7. "review"

    5.0
    Former Employee - Bartender in East Kilbride, Scotland

    I worked at Frankie & Benny's part-time

    Pros

    people were good to work with

    Cons

    would work very long hours

  8. "Great Place/ Bad Managment"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server/Waiter in Aberdeen, Scotland
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Frankie & Benny's full-time for more than a year

    Pros

    Good Salary, Great staff, Great customers

    Cons

    Very bad managment, Lack of organization

    Continue reading
  9. "It was okay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Waitress 
    No Opinion of CEO

    I worked at Frankie & Benny's part-time for more than a year

    Pros

    Good working experience. Minimum pay but you get to keep your tips.

    Cons

    Too much pressure from the area managers when the site didn't have that much potential.

  10. "always something better"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor in Glasgow, Scotland

    I worked at Frankie & Benny's full-time for more than a year

    Pros

    Tips, day/night goes in fast

    Cons

    Busy, customers are rude, not a great working environment

Found 220 reviews