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      Funnel

      Engaged employer

      Funnel Reviews

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      3.8

      63% would recommend to a friend

      (109 total reviews)

      Fredrik Skantze

      75% approve of CEO

      62% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Culture and values

      3.7

      Diversity and inclusion

      3.3

      Senior management

      3.3

      Career opportunities

      Funnel has an employee rating of 3.8 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Funnel employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      109 reviews
      1.0
      7 Sept 2023

      Boston/US has no leadership or dignity.

      Customer success partner
      Recommend
      CEO approval
      Business outlook

      Pros

      Actually nothing. Anything that was a positive about Funnel changed or was rescinded by upper management.

      Cons

      Funnel hired me as a remote employee. They knew where I lived (3 hour drive from the office) and I was assured by the hiring manager and recruiter that was fully acceptable. Within 1 year of working there and achieving outstanding results the CEO in Sweden announced RTO for everyone, putting dozens of employees out of a job or forcing them to pick up their lives an move with 0 financial assistance and less than 2 months notice. Leadership (based in Sweden) is out of touch with their employees and lacks any decency or morality. Leadership in Boston/US in nonexistent as it is made up of spineless cowards who say yes to the boss while admitting what is happening is not for the benefit of the company. If you are hired to be a people manager, advocate for your people. If you are hired to be a leader, lead. But to sit back and talk out of both sides of your mouth is weak character and emblematic of the type of organization that Funnel is to its core. Working at Funnel now means you will be micro managed, and your time in and out of the office will be tracked via electronic key cards, you will not be judged by the quality of your work but rather by how much you are willing to suck up to upper management in Sweden when they visit the US. Top performers are not valued here. If you like to word hard and be rewarded this is NOT the place for you.

      avatar
      Funnel Response
      2y
      Thank you for taking the time to share your feedback with us. We appreciate you raising your voice, and we want to address your concerns directly. We understand there is a frustration towards the company’s decision to return to the office. We strongly believe in a culture of teamwork and in person collaboration and have tried our very best to be transparent and communicate our belief that working together, face to face, in the office is essential to our ability to collaborate effectively and to innovate with speed. At the same time as we now expect Funnel employees to work more days in the office than remotely, we still offer a great flexibility to decide together with the team and manager on when you are in the office and when you are not Another thing that is important to us is employee autonomy with emphasis on accountability. If expectations aren’t met, managers are expected to support employees for success, this support can for some be perceived as micro-management. However, constructive feedback is always encouraged and we take pride in enhancing our leadership and work practices. You are welcome to contact our Chief People Officer, Sabina Klint, with your concerns and we will listen and discuss what has happened in your situation, what we can learn from that and improve for the future.
      2.0
      11 May 2024

      Great product, opportunity to improve leadership.

      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Best in class solution, thankful for the company retreats to Sweden, France, and Spain.

      Cons

      The customer success leadership in Boston and Sweden the last several years has been pretentious and unaccountable. I genuinely feel bad for the founders and the sales leaders pushed out due to the lack of effort of others. CS managers and leaders have complained and expressed resentment about the sales team and company direction while making excuses for not performing the basic responsibilities of their roles. It has been disheartening to the morale of those who have been devoted to see all are not held to the same standard.

      avatar
      Funnel Response
      1y
      Thank you for your feedback.
      1.0
      23 Apr 2024

      Lack of leadership and very hierarchal company

      Product manager
      Recommend
      CEO approval
      Business outlook

      Pros

      There are no advantages. Previously there was a good culture within Product and Dev but it's going away due to more control.

      Cons

      Very hierarchal with micro management No leadership, support or personal development Everything is about delivery Dictator leadership style from upper management

      Viewing 1 - 3 of 109 Reviews
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      ReviewsFunnel reviews

      Glassdoor has 113 Funnel reviews submitted anonymously by Funnel employees. Read employee reviews and ratings on Glassdoor to decide if Funnel is right for you.