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GSM London Reviews

Updated 10 April 2018
52 reviews

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2.5
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Chris Holmes
11 Ratings

52 Employee Reviews

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Pros
  • I've recently returned to GSM London after several months away (in 8 reviews)

  • Great place to work and develop career (in 3 reviews)

Cons
  • Some of the Senior Management really need to stop bullying their staff (in 10 reviews)

  • Being an employee at GSM London may sometimes feel criminal for this reason alone (in 7 reviews)

More Pros and Cons

  1. Helpful (2)

    "Empowering and always encouraging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GSM London full-time (More than 5 years)

    Pros

    Don’t believe the negatives, it’s always easier to spread bad news. I’ve been working at GSM for over 5 years and my management team is incredibly encouraging and always ready to listen. I’ve never felt more valued and appreciated. My team is great, my line manager is wonderful and the Dean and her teams are amazing. The current HR team is forward thinking and there to support staff like it never has before. The college is incredibly supportive of its students, but there are rules and regulations that have to be followed. It’s easy to blame people when you don’t get what you want, but a little self reflection is necessary... did you comply and do everything that was required from you?
    Whenever suggestions are made to improve the organisation or programmes, they are met with interest and encouragement. GSM values there own and provide great opportunities for staff to further develop themselves to achieve their own potentials. Staff are given opportunities to expand their knowledge and experience, which is rare nowadays. To say they are supportive is an understatement.

    Cons

    It is normal for any SMBE to feel growing pains as it expands and this is the only con that GSM can be accused off. However there is a strong management team in place that is driving it forward in a very strong and positive way.

    Advice to Management

    Thank you for putting the right people in place and listening to those that have contributions to make. I am happy to be at GSM and look forward to being part of the journey.


  2. Helpful (1)

    "A genuine Start up Feel from start to finish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GSM London full-time

    Pros

    Most staff are pleasant to work with

    You have the opportunity to develop unique processes and procedures

    The variety of the three different sites Greenwich, London Bridge & Greenford is refreshing

    New Ideas are genuinely welcomed

    Cons

    Can be very stressful environment to work in

    Seeing some Senior Leadership members receiving a pay rise during a period of redundancy puts your motivation right off

    Having to see front line staff made redundant in the first place was emotionally draining

    They pay less (2%) into your pension plan than the employee contribution (3%)

    Advice to Management

    Provide greater investment and support to your HR team. Make pay across the company transparent. Sort out your pension contribution rate – you can afford to match the employee 3% amount. Do not give anyone a pay rise during a redundancy period – people will rightly question this as the money could be used instead to reduce the number of staff that were made redundant.

  3. "Marketing Innovators in education space"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GSM London full-time (Less than a year)

    Pros

    Small company means you are part of a close community

    Make a difference to the lives of students

    Healthy marketing budget means you can explore the full marketing mix

    Quick decision making

    Cons

    Systems and processes are not robust/ new which can be frustrating

    Sales target driven environment which may not suit everyone


  4. "Not a real university."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at GSM London full-time

    Pros

    Nice building. Some staff are nice.

    Cons

    Bad teaching, unprofessional teachers with no academic skills.
    Student hub is lazy and very slow.
    Not sanitary, washrooms are filthy including the canteen.
    Cancelling students degrees in the middle of terms.
    Messing up students student finance.


  5. Helpful (2)

    "Awful! Glad I left not a place I would recommend to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at GSM London full-time (Less than a year)

    Pros

    Staff other than managers and Exec are nice to work with

    Cons

    Some of the Senior Management really need to stop bullying their staff. Exec don't seem to care, there is also a lot of back biting at top level. Can be a toxic environment to work in

    Advice to Management

    Get the basics right, there is still a lot to do.


  6. Helpful (1)

    "Do not work or study at GSM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - H R Operations Manager in London, England
    Former Employee - H R Operations Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GSM London full-time (More than a year)

    Pros

    For two years I was made to feel that I was worthless and I had no guts to write here. My former colleague sent me an email after the BBC investigation into this GSM scam. He is only pro for myself to be honest here.

    Cons

    I have so many but I was heavily bullied by Greenford staff in business courses for making suggestions and the students were not happy with GSM and they took it out on myself. Please watch BBC investigation into GSM as shows you how bad it is and also I never knew it was this bad even after two years.

    Advice to Management

    Don't bully staff


  7. "Excellent employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Greenford, England
    Current Employee - Anonymous Employee in Greenford, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GSM London part-time (More than a year)

    Pros

    Good company benefits, training opportunities and good team environment.

    Cons

    Location not the easiest to get to.

  8. Helpful (4)

    "Do NOT study here please - here is why"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Greenford, England
    Former Employee - Manager in Greenford, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at GSM London full-time (More than a year)

    Pros

    nice students, nice staff (few only) nice vending machine for breaks nice bonus for work if you know right manager. library staff always nice.

    Cons

    I'm a former manager here and my colleague informed me that the same rubbish that was occurring when I was there is now-colleague informed me of this page and is scared they will lose job. please can I beg you to stay away do not be fooled by the trees inside the building or the glass walls and the fancy attendance style machines. do not be fooled by the flags inside the building and do not be fooled to think that this place is worth to study at

    Advice to Management

    do not manage - leave


  9. Helpful (3)

    "Awful place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Location maybe? The principal of what the college is supposed to stand for. Hopefully they will improve soon as not many pros at the moment unfortunately

    Cons

    The Senior management are not supportive of staff, lots of infighting between teams and the HR department not helpful. A lot wrong.

    Advice to Management

    Start again and look after your employees.


  10. Helpful (5)

    "Former staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Sincerely it's the innocent students. I feel so so sorry for these genuine people

    Cons

    Where to start. The BBC panorama show showed how corrupt this place is. But only to a small part. They are more corrupt. Fake students records. Fake papers. Fake everything. Why they get past regulator is due to clever scams. I will reveal this to police actually.

    Advice to Management

    Shut your scam down and stop
    Pretending to be ethically.


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