GSM London Reviews

Pros

Don’t believe the negatives, it’s always easier to spread bad news. I’ve been working at GSM for over 5 years and my management team is incredibly encouraging and always ready to listen. I’ve never felt more valued and appreciated. My team is great, my line manager is wonderful and the Dean and her teams are amazing. The current HR team is forward thinking and there to support staff like it never has before. The college is incredibly supportive of its students, but there are rules and regulations that have to be followed. It’s easy to blame people when you don’t get what you want, but a little self reflection is necessary... did you comply and do everything that was required from you?
Whenever suggestions are made to improve the organisation or programmes, they are met with interest and encouragement. GSM values there own and provide great opportunities for staff to further develop themselves to achieve their own potentials. Staff are given opportunities to expand their knowledge and experience, which is rare nowadays. To say they are supportive is an understatement.

Advice to Management

Thank you for putting the right people in place and listening to those that have contributions to make. I am happy to be at GSM and look forward to being part of the journey.

Pros

good environment, staff normally help each other

Advice to Management

to be more organized, focus on students need and progress

Pros

The students and one or two members of staff were the only good part of being here during my time

Advice to Management

Repay the students the money you promised to pay back and take into account the students grievances and help the students prosper with their degrees. Otherwise this place will end up in ruins as I can promise I am not the only one with these views. Honor your word and help the students

Pros

Pay is good
My team was good

Advice to Management

Allow employees to have a voice and when they speak listen. Do not wait till its too late before you start correcting mistakes.

Pros

Most staff are pleasant to work with

You have the opportunity to develop unique processes and procedures

The variety of the three different sites Greenwich, London Bridge & Greenford is refreshing

New Ideas are genuinely welcomed

Advice to Management

Provide greater investment and support to your HR team. Make pay across the company transparent. Sort out your pension contribution rate – you can afford to match the employee 3% amount. Do not give anyone a pay rise during a redundancy period – people will rightly question this as the money could be used instead to reduce the number of staff that were made redundant.

Pros

- Some genuinely decent and competent staff (I must emphasise that these are very few in number, and I know they are all looking for work elsewhere).

Advice to Management

While I applaud the effort to contrive a higher rating on Glassdoor, Google Reviews and elsewhere by urging staff and students to say nice things about GSM London (perhaps even writing those reviews for them), I'd encourage you to find ways to make it a little less obvious.

But really: less time trying to fix bad reviews, more time trying to fix what leads to them. Capeesh?

PS, ever heard of paper towels? Provide those in the bathrooms.

Pros

Small company means you are part of a close community

Make a difference to the lives of students

Healthy marketing budget means you can explore the full marketing mix

Quick decision making

Pros

Nice building. Some staff are nice.

Pros

Staff other than managers and Exec are nice to work with

Advice to Management

Get the basics right, there is still a lot to do.

Pros

For two years I was made to feel that I was worthless and I had no guts to write here. My former colleague sent me an email after the BBC investigation into this GSM scam. He is only pro for myself to be honest here.

Advice to Management

Don't bully staff