GSM London Student Advisory Reviews | Glassdoor.co.uk

Glassdoor uses cookies to improve your site experience. By continuing, you agree to our use of cookies. OK | Learn More

GSM London Student Advisory Reviews

2 reviews

Filter

Filter

Student Advisory

1.5
StarStarStarStarStar
Recommend to a friend
Approve of CEO
(no image)
Chris Holmes
0 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • The payout that you may receive from GSM London when they fire unjustifiably (in 8 reviews)

  • If the senior management are changed then there are opportunities for the business to achieve great things (in 5 reviews)

Cons
  • The place is a circus when looking at how senior management runs the place (in 8 reviews)

  • Being an employee at GSM London may sometimes feel criminal for this reason alone (in 7 reviews)

More Pros and Cons

  1. Helpful (11)

    "Joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Advisory in London, England
    Former Employee - Student Advisory in London, England
    Doesn't Recommend
    Negative Outlook

    I worked at GSM London full-time

    Pros

    You are able to make some great friends with fellow staff members which make it bearable, closely located to a market with good food and easily accessible via DLR and train

    Cons

    You will most likely be managed by people who are less qualified than you and really have no idea of what they're doing - the easiest way to get ahead is to suck up to managers and be horrible to your own staff who are putting in the real effort. Despite managers being less qualified they will speak to you in a condescending tone as if you are just a puppet and there isn't much real use for you but when you are sick and need a day off/to go home they will notice your absence.

    This establishment does not appreciate their student body and despite half the students not even being able to speak English will take all the money they can from them before kicking them out for not progressing quick enough. It is hard not to feel terrible for students, who should not have been enrolled in the first place, who are being told they've been taken off the course. Students can also be incredibly rude and irrational - they'll insist they are correct despite being completely wrong a large portion of the time. Rather than your managers stepping in and assisting they'll shy away from the confrontation while the students yell 'GET YOUR MANAGER'. They'll slide out the door and wait for the chaos to be over, forbid they did any work.

    Any suggestions you make for the betterment of students will fall on deaf ears as they generally don't allow the 'university' to make a profit.

    It was hard not to laugh at this place every moment you're there. There is absolutely no work-flow as you can email different departments 5 times within 2 weeks and they still won't get the work done. Managers will tell you to get off your mobile phones although they'll be on theirs doing absolutely nothing all day. The staff members who deserve credit aren't given any only people who suck up to management are appreciated.

    Advice to Management

    Close down - you're using venerable members of the community who are wanting a REAL education to make a profit for the monkeys upstairs. Get a grip


  2. Helpful (8)

    "Not a place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Advisory in Greenwich, England
    Former Employee - Student Advisory in Greenwich, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GSM London full-time (More than a year)

    Pros

    The people - some really bright people across the company and teams are usually trying to make the student experience better

    Library - New library at Greenwich meets the students needs

    Cons

    There's a lot....

    Salary and benefits - benefits are non existent and salary is below what other businesses in the same industry are paying.

    Development and progression - Again pretty non existent unless your friends with people above. Rarely do vacancies go to people within the business and rarely are staff given the guidance or training needed to progress.

    Staff turnover - After the above two it's probably not a surprise that turnover is appalling. The majority stay for 1-2 years. It's good if you want a particular job title on your cv but don't come here looking for a career because you won't find one.

    Management - Description not necessary - read the other reviews

    In Decline - The business is in decline. Less students, more problems with immigration etc. If you're already in a job and looking for a new one surely you want to work somewhere that's expanding not just replacing people on the titanic.

    Advice to Management

    Keep your loyal staff. Turnover shows that you should value the ones that haven't left the mess you made. Also once TDAP fails cut some of the overpaid contractors and managers that aren't contributing to the overall 'experience'. Also add some benefits to the package. 5 days extra holiday doesn't cut it when you work 9-6 5 days a week.