GTL Reviews

Updated Jul 18, 2021

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Found 97 of over 107 reviews

3.1
64%
Recommend to a Friend
84%
Approve of CEO
GTL President and CEO Deb Alderson
Deb Alderson
18 Ratings
  1. 5.0
    Former Employee, more than 1 year

    Good Experience

    Jun 4, 2019 - Phone Technician in Ludlow, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Absolute flexibility, which allowed me to work around my college schedule -Rewarding work -Overtime opportunity -Good pay -401(k) even though I was a part-time worker

    Cons

    -The work was a bit dangerous at times -On-call 24/7

    4 people found this review helpful
  2. 1.0
    Current Employee, more than 3 years

    Acquires to Fail

    Jul 1, 2019 - Engineer in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Transit Discount - Work From Home once a week

    Cons

    Management and CEO have no idea what they are doing. Aquired company in Silicon Valley to increase investments only. CEO claim to value the innovation of employees and their technical skills; however, laid off innovators and leaders after acquisition to save a very small percentage in salary budget. - No salary raises - Pay out of pocket for healthcare - East Coast management rarely visits offices - Management makes non emergency calls and emails during the weekends at 5am Pacific time. And contacts you during sick leave.

    Continue reading
    4 people found this review helpful
  3. 3.0
    Current Employee

    Installation Technician

    Oct 26, 2019 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Laid back and pays well

    Cons

    Work away from home all the time.

    1 person found this review helpful
  4. 3.0
    Former Employee, more than 1 year

    Nerves of steele

    Aug 7, 2019 - Site Administrative Technician 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexiable coworkers and staff, customers are brutal.

    Cons

    Your customers, you work in prisons....

    Continue reading
    1 person found this review helpful
  5. 2.0
    Former Employee

    Chaos is a ladder

    Dec 13, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible work environment. Some very nice people.

    Cons

    CEO seems out of touch with what is taking place in the organization. Anyone that has ever spoken to the CEO with concerns about specific individuals has ended up demoted. As a result, there has been an erosion of trust and employees have all gone into a mode of "saving themselves" instead of providing a balanced opinion on matters. Middle management is told that Senior Management doesn't have to explain themselves, so middle management has to do their best to explain major decisions to employees. All too often the term "toxic" is tossed around - which is something I have never heard in my 5+ years of working at GTL. When the truth is worse than the rumors, then company has truly become toxic.

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    9 people found this review helpful
  6. 1.0
    Former Employee, more than 8 years

    Worked for this company for 8 years and LOVED MY JOB but this company is horrible

    Dec 13, 2018 - Contracts Manager in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Working with the customer. Always learning new ways to challenge GTL to ways of the ITMS system to fit the customers needs and wants.

    Cons

    Not having well mid management level managers. Not listening to the customers needs and wants.

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    7 people found this review helpful
  7. 4.0
    Current Employee, less than 1 year

    N/A

    Nov 16, 2018 - Anonymous Employee in Dhaka
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Best leading Network Services company.

    Cons

    GTL International Bangladesh Private Limited does not have any Key Executives recorded.

    Continue reading
    1 person found this review helpful
  8. 1.0
    Former Employee, more than 3 years

    I would never recommend anyone work here

    Apr 27, 2019 - Manager in Reston, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very high salaries for basic job functions.

    Cons

    Everything else, gossip, office bullies.

    Continue reading
    5 people found this review helpful
  9. 1.0
    Former Employee, more than 3 years

    I would stay away

    Apr 30, 2019 - Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There is flexibility in being able to work from home

    Cons

    I would look elsewhere, this company should be a last resort.

    6 people found this review helpful
  10. 3.0
    Current Employee, more than 5 years

    Dead end job - No upward mobility

    Jul 9, 2013 - Tech Support 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people are good to work with. IF you do your job, you have no need to worry about losing it.

    Cons

    There is absolutely no upward mobility, UNLESS you are willing to relocate to the home office. We have watched while people in their first year have been promoted while others that have been here 8 years or more have sat because they are in the "wrong" office. The company does not care about its customers, its employees, or anything but the bottom line. This company is owned by an investment group, so do not expect it to be run like a business. It is run to make money. Raises were given this year, but this is the first time in two years. Upper management has no direction. They do not care about customer service, which shows in their demand that tech's constantly be availavle to answer calls, rather than work issues that are existing, or hire techs to replace the people that have been lost, which would alleviate this issue. Instead, they buy other companies, and force the techs we have to start answering the phones for them, as well, with little to no training on those platforms, and open tickets for other groups because they take on the peope from those companies instead of hiring or promoting people for our own.

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    2 people found this review helpful
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