GTR (Govia Thameslink Railway) Reviews

Updated Sep 20, 2021

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Found 125 of over 132 reviews

4.4
91%
Recommend to a Friend
98%
Approve of CEO
GTR (Govia Thameslink Railway) Chief Executive Officer  Patrick Verwer
Patrick Verwer
43 Ratings
Pros
  • "Great support and training, decent pay, good pension and free travel(in 18 reviews)

  • "Pay good for what it was, great team, interesting, lots going on and lots to do,(in 7 reviews)

  • Cons
  • "Shift work and weekends to work(in 11 reviews)

  • "Long hours, The work life balance isn’t great(in 5 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      Safe and secure job

      Jun 6, 2021 - Gateline Assistant in Brighton, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent retirement package, free rail travel

      Cons

      Could be challenging for some people to deal with general public especially when they are intoxicated

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      GTR (Govia Thameslink Railway) Response

      Senior Talent Acquisition Specialist

      Thank you for leaving us a review, pleased to hear that you think our benefits are worth highlighting. We appreciate your dedication & commitment to all our customers and wish you all the best in your railway career.

    2. 5.0
      Current Employee, less than 1 year

      Great place to work for

      Sep 20, 2021 - Trainee Train Driver in Hornsey, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great perks such as priv pass and ptac card - Great training and fantastic trainers - Everyone is helpful and nice - Great benefits and the company really look after you such as travelling time and lunch money when your not based at the depot.

      Cons

      - Slightly disorganised but it's the railway so these things are normal

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    3. 5.0
      Current Employee, more than 5 years

      Best Company

      Sep 4, 2021 - Train Driver in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. Great salary 2. Great Terms and Conditions 3. Great Perks 4. Best Trains. 5. Best Company

      Cons

      None at the moment but the future is bright.

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    4. 5.0
      Current Employee, more than 5 years

      Great company

      Aug 27, 2021 - Passenger Host 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary, free travel on GTR services, reduced rate travel on other TOC's, good management, ability to progress to other roles.

      Cons

      Early starts and late finishes.

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    5. 5.0
      Current Employee

      Great company and great job

      Aug 24, 2021 - Train Driver in Brighton, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay, conditions, hours, benefits, work life balance

      Cons

      Waking up at 2am sometimes

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    6. 5.0
      Current Employee, more than 1 year

      Great to work for

      Aug 17, 2021 - Environment Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Extremely supportive of their staff.

      Cons

      The railway industry doesn't always move as fast as their trains.

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      GTR (Govia Thameslink Railway) Response

      We are really pleased to hear about your positive experience with us. We agree that the support is always there! We continuously work to improve and deliver a better railway, thank you for being a part of our journey!

    7. 5.0
      Current Employee

      Great company

      Aug 17, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Progression opportunities are there for those who want them Training is ongoing Good support to carry out your role to the best of your ability Great colleagues

      Cons

      Can be stressful and demanding at times Communication isn't always the best with what is happening within the organisation

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      GTR (Govia Thameslink Railway) Response

      Thank you for taking your time and leaving us a review. We are pleased to hear that you get a support you need to progress further in your role. We wish you all the best in your career with us!

    8. 3.0
      Former Employee, more than 5 years

      A good place to work?

      Aug 26, 2021 - Assistant Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay and conditions. Lots of people development opportunities.

      Cons

      Lots of Senior Managers but very few Leaders. Culture of knee jerk management.

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    9. 3.0
      Former Employee, more than 3 years

      Working at GTR

      Aug 8, 2021 - Train Maintainer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Money is good, free travel and short working week. Quite abit of leave and good pension.

      Cons

      Shift work. Narcissistic management, only interested in KPI’s, trying to restructure T & C’s by stealth and bulldozer. Discipline staff over minor things. State they care about staffs mental health - all just show - they are causing staff issues with over the top attitude. Think they have a hidden agenda to cut staff without paying redundancy.

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      1 person found this review helpful

      GTR (Govia Thameslink Railway) Response

      Senior Talent Acquisition Specialist

      Thank you for taking the time to leave us a review, we are sad to hear it's not been a great experience. If you would like discuss any of the above, please reach out to us with your contact details by emailing hr_resourcing@gtrailway.com

    10. 4.0
      Current Employee

      Good Company to work for

      Aug 4, 2021 - Platform Assistant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Job Role is easy to learn

      Cons

      Salary is far from being good

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      GTR (Govia Thameslink Railway) Response

      Senior Talent Acquisition Specialist

      Thanks ever so much for taking the time to leave us a review, we're pleased to hear your mastering your role at GTR. If you are interested in further development, check out our Development Hub to build on your existing skills.

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