GTR (Govia Thameslink Railway) Reviews

Updated Nov 29, 2021

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Found 137 of over 145 reviews

4.3
89%
Recommend to a Friend
94%
Approve of CEO
GTR (Govia Thameslink Railway) Chief Executive Officer  Patrick Verwer
Patrick Verwer
47 Ratings
Pros
  • "Great support and training, decent pay, good pension and free travel(in 18 reviews)

  • "Pay good for what it was, great team, interesting, lots going on and lots to do,(in 7 reviews)

  • Cons
  • "Shift work and weekends to work(in 11 reviews)

  • "Long hours, The work life balance isn’t great(in 5 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      Safe and secure job

      Jun 6, 2021 - Gateline Assistant in Brighton, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent retirement package, free rail travel

      Cons

      Could be challenging for some people to deal with general public especially when they are intoxicated

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      GTR (Govia Thameslink Railway) Response

      Senior Talent Acquisition Specialist

      Thank you for leaving us a review, pleased to hear that you think our benefits are worth highlighting. We appreciate your dedication & commitment to all our customers and wish you all the best in your railway career.

    2. 5.0
      Current Employee, more than 10 years

      Great job if you can handle the erratic nature of the shifts

      Nov 29, 2021 - Train Driver in Brighton, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great employee benefits such as free travel on GTR network, good pension, holiday allowance etc... Diverse workforce and lots of opportunities to move within the company and apply for varied roles via internal vacancies/career opportunities

      Cons

      Most jobs on the railway are shift based so working unsociable hours and weekends goes with the job. You could be starting at 3am one day then 5am the next and then back to 3am the following day or have 12hrs between finishing and starting your next shift. Although your rest days are set....your start and finish times are erratic and it is difficult to make plans or get into a routine due to how much they change. Some roles on the railway do have set shift patterns but many have erratic start/finish times that change daily....and most people feel tired/fatigued as a result of this. On some weeks you will be working 7 days in a row.

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    3. 5.0
      Current Employee, more than 3 years

      On board supervisor

      Nov 24, 2021 - On Board Supervisor in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free and discounted rail travel

      Cons

      Shifts. Very early starts and very late finishes

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    4. 5.0
      Current Employee

      Good

      Oct 21, 2021 - Train Conductor in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good, great, informative, knowledgeable, experience.

      Cons

      Great. Good. Excellent. Proactive. Customer

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      GTR (Govia Thameslink Railway) Response

      Thank you for taking the time to leave a positive review. Really pleased to hear you have had a wonderful experience with GTR.

    5. 4.0
      Current Employee, more than 10 years

      A good career

      Oct 31, 2021 - Train Driver 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Enjoy the role Good pay Free travel Pension Like my colleagues Career opportunities

      Cons

      Inefficient management Poor management skills Low morale Managers who make major decisions often have never actually worked in the role High manager turnover

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      GTR (Govia Thameslink Railway) Response

      Thanks for taking the time to leave a review for us. We'd be keen to talk to you in more detail in regards to your comment about our management. Can you please send us a message at hr_resourcing@gtrailway.com so we can discuss it confidentially?

    6. 5.0
      Current Employee

      Good company to work for

      Oct 14, 2021 - Office Clerk in Crawley, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great terms and conditions hey!

      Cons

      None none none none none

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      GTR (Govia Thameslink Railway) Response

      Thank you for your 5 star rating and expressing GTR is a good company to work for! We are very pleased to hear that you are really enjoying your time at GTR.

    7. 4.0
      Current Employee, more than 3 years

      Overview

      Oct 28, 2021 - Train Dispatcher in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team and excellent benifits

      Cons

      Management is poor always tend to listen to team leaders opinions rather than as a whole. and not much progression for internal co-worker's.

      Continue reading
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      GTR (Govia Thameslink Railway) Response

      Thank you for taking the time to submit a review. We appreciate your honest feedback. Wishing you all the best for the future!

    8. 3.0
      Former Employee, more than 3 years

      Selhurst - poor working environment

      Oct 18, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Selhurst - poor working environment

      Cons

      Selhurst - poor working team members

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      GTR (Govia Thameslink Railway) Response

      Thanks for taking the time to leave a review for us. Sorry to hear about a poor working environment at Selhurst depot. Please send us a confidential email at hr_resourcing@gtrailway.com so we can discuss it and improve things. Wishing you all the best.

    9. 4.0
      Current Employee

      Decent job

      Oct 11, 2021 - Train Dispatcher in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent pay very good benefits

      Cons

      Hard to move up to higher rolls

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      GTR (Govia Thameslink Railway) Response

      Thank you for your kind words, glad to hear things are going well so far. Wishing you all the best for your career at GTR.

    10. 3.0
      Current Employee, more than 3 years

      Terrible shift pattern

      Oct 3, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The pay is good as well as pension

      Cons

      Not particularly friendly place and shift pattern doesn't allow sufficient time off

      1 person found this review helpful

      GTR (Govia Thameslink Railway) Response

      Thanks for taking your time and sharing your review with us. We run a 24/7 operation so shift work and weekends are part of our working hours. We really appreciate your commitment to keeping our services running. Do let us know if you have any feedback on this, you can reach us at hr_resourcing@gtrailway.com

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