GTR (Govia Thameslink Railway) Reviews
Updated Nov 29, 2021
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Found 137 of over 145 reviews
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Recommend to a Friend
Approve of CEO
Patrick Verwer
47 Ratings
Pros
"Great support and training, decent pay, good pension and free travel" (in 18 reviews)
"Pay good for what it was, great team, interesting, lots going on and lots to do," (in 7 reviews)
Cons
"Shift work and weekends to work" (in 11 reviews)
"Long hours, The work life balance isn’t great" (in 5 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, more than 1 year★★★★★Featured Review
Pros
Excellent retirement package, free rail travel
Cons
Could be challenging for some people to deal with general public especially when they are intoxicated
Thank you for leaving us a review, pleased to hear that you think our benefits are worth highlighting. We appreciate your dedication & commitment to all our customers and wish you all the best in your railway career.
- Current Employee, more than 10 years★★★★★
Pros
Great employee benefits such as free travel on GTR network, good pension, holiday allowance etc... Diverse workforce and lots of opportunities to move within the company and apply for varied roles via internal vacancies/career opportunities
Cons
Most jobs on the railway are shift based so working unsociable hours and weekends goes with the job. You could be starting at 3am one day then 5am the next and then back to 3am the following day or have 12hrs between finishing and starting your next shift. Although your rest days are set....your start and finish times are erratic and it is difficult to make plans or get into a routine due to how much they change. Some roles on the railway do have set shift patterns but many have erratic start/finish times that change daily....and most people feel tired/fatigued as a result of this. On some weeks you will be working 7 days in a row.
- Current Employee, more than 3 years★★★★★
Pros
Free and discounted rail travel
Cons
Shifts. Very early starts and very late finishes
- Current Employee★★★★★
Pros
Good, great, informative, knowledgeable, experience.
Cons
Great. Good. Excellent. Proactive. Customer
GTR (Govia Thameslink Railway) Response
Thank you for taking the time to leave a positive review. Really pleased to hear you have had a wonderful experience with GTR.
- Current Employee, more than 10 years★★★★★
Pros
Enjoy the role Good pay Free travel Pension Like my colleagues Career opportunities
Cons
Inefficient management Poor management skills Low morale Managers who make major decisions often have never actually worked in the role High manager turnover
Continue readingGTR (Govia Thameslink Railway) Response
Thanks for taking the time to leave a review for us. We'd be keen to talk to you in more detail in regards to your comment about our management. Can you please send us a message at hr_resourcing@gtrailway.com so we can discuss it confidentially?
- Current Employee★★★★★
Pros
Great terms and conditions hey!
Cons
None none none none none
GTR (Govia Thameslink Railway) Response
Thank you for your 5 star rating and expressing GTR is a good company to work for! We are very pleased to hear that you are really enjoying your time at GTR.
- Current Employee, more than 3 years★★★★★
Pros
Great team and excellent benifits
Cons
Management is poor always tend to listen to team leaders opinions rather than as a whole. and not much progression for internal co-worker's.
Continue readingGTR (Govia Thameslink Railway) Response
Thank you for taking the time to submit a review. We appreciate your honest feedback. Wishing you all the best for the future!
- Former Employee, more than 3 years★★★★★
Pros
Selhurst - poor working environment
Cons
Selhurst - poor working team members
GTR (Govia Thameslink Railway) Response
Thanks for taking the time to leave a review for us. Sorry to hear about a poor working environment at Selhurst depot. Please send us a confidential email at hr_resourcing@gtrailway.com so we can discuss it and improve things. Wishing you all the best.
- Current Employee★★★★★
Pros
Decent pay very good benefits
Cons
Hard to move up to higher rolls
GTR (Govia Thameslink Railway) Response
Thank you for your kind words, glad to hear things are going well so far. Wishing you all the best for your career at GTR.
- Current Employee, more than 3 years★★★★★
Pros
The pay is good as well as pension
Cons
Not particularly friendly place and shift pattern doesn't allow sufficient time off
GTR (Govia Thameslink Railway) Response
Thanks for taking your time and sharing your review with us. We run a 24/7 operation so shift work and weekends are part of our working hours. We really appreciate your commitment to keeping our services running. Do let us know if you have any feedback on this, you can reach us at hr_resourcing@gtrailway.com
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