Games Workshop Reviews | Glassdoor.co.uk

Games Workshop Reviews

Updated 18 October 2018
100 reviews

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3.4
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Kevin Rountree
32 Ratings

100 Employee Reviews

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Pros
  • "Great people, good compensation" (in 5 reviews)

  • "The training in customer service is/was second to non" (in 4 reviews)

Cons
  • "Upper management is capricious and deceitful" (in 11 reviews)

  • "But when your the only employee in your store their is no one to blame but yourself" (in 4 reviews)

More Pros and Cons

  1. "Fantastic company"

    StarStarStarStarStar
    Former Employee - Lots of Varied Tretail and Head Office Roles in Nottingham, England
    Former Employee - Lots of Varied Tretail and Head Office Roles in Nottingham, England
    Recommends

    I worked at Games Workshop full-time (More than 10 years)

    Pros

    Worked there for 18 years. Loved it! Can't recommend the company enough.

    Cons

    None- it was pretty damn awesome


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Games Workshop full-time

    Pros

    Great teams and a general sense of camaraderie

    Cons

    Nothing that is relevant to Games Workshop alone

  3. "Working at workshop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Games Workshop full-time (More than 5 years)

    Pros

    Passionate people throughout the company, many of whom celebrate your success as much as your own. Support is readily available for those who need it.

    Cons

    Decisions seem to work on a pendulum basis, which can lead to a lack of stability from higher management. Sadly ego often seems to be a leading problem during any interdepartment disputes.

    Advice to Management

    When decisions are being made that impact multiple departments, give staff a clear indication of what is going on and the overall goal to be achieved. The constant chop and change helps few.


  4. "A great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Games Workshop full-time

    Pros

    Great place to work with friendly colleagues and environment.

    Cons

    Difficulties to progress with your career


  5. Helpful (1)

    "Okay for a Job, Deadend for a Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Games Workshop full-time

    Pros

    - 50% discount is a hefty bonus on the product if you're a fan of what they produce
    - Lots of good social events and outings with the company social club, at a low price
    - On site bar right on the premises
    - Fun and unique Intellectual Property to work with

    Cons

    - "Company Culture" is a buzzword, but has no meaning or relevance, and is mostly used to justify nepotism or punish any face that is arbitrarily considered to "not fit".
    - Zero career progression and any attempts to move laterally inside the company are usually treated with the same detachment as if you were a stranger.
    - Nepotism is rife across the company, and there is an emphasis on blind submission to higher ups or you face the stigma of being seen as "negative".
    - Company wide tendency to fire staff with very little provocation, and KPIs are enforced with irrational ferocity, leading to excessive staff turnover.

    Advice to Management

    Address the near militant approach to managing staff and crushing constructive feedback. Listen to your employees, develop them, and treasure their contribution to the success of the company, instead of burning through them like a disposal resource. Genuinely invest in making the workforce better, and the company an only benefit.


  6. Helpful (4)

    "Warped Corporate Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nottingham, England
    Former Employee - Anonymous Employee in Nottingham, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Games Workshop full-time (More than a year)

    Pros

    Get to work with Exciting IP
    Discounts on Toys
    Onsite canteen
    Sharesave Scheme

    Cons

    Staff are frequently promoted or appointed without any job knowledge or relevant skills. This stems from a culture of 'fit over skill' which is enforced so strictly that everyone becomes afraid of speaking out against it. Even worse, because staff have no training or background, but are hired based on personality alone, they end up covering for mistakes by lying, bullying and scapegoating. Staff with outside training are then treated with suspicion and hostility. As a woman I have found this to particularly affect me, being over ruled in meetings by less experienced male staff with no training, even on specific technical points.

    'Fit', especially in the main studio soon became a macho culture where staff with disabilities were excluded and victimised, but no-one dared say anything for fear of challenging the company values.

    Even admin staff, especially schedulers, were out of the depth frequently covering up by lying, passing the buck, even while trying to take over another person's responsibilities. These led to frequent unpaid overtime to make up for scheduling mistakes or redoing work that wasn't right first time.

    Advice to Management

    Stop valuing 'fit' - which is widely abused - over skill.
    Make sure staff are trained for the jobs they have, including managers.
    Implement anti-bullying policy.


  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Games Workshop full-time (More than 10 years)

    Pros

    Great leadership and vision from CEO

    Cons

    Nine really as it’s a great place to work

    Advice to Management

    Stay true to the values

  8. "General review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Games Workshop full-time

    Pros

    Been at GW a few years, it's been a great place to work and I couldn't really ask for more.

    Cons

    Not really any cons, even if you are not into the hobby they are still a great employer

    Advice to Management

    Been doing very well recently, keep doing what you're doing


  9. "Account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Nottingham, England
    Current Employee - Account Manager in Nottingham, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Games Workshop full-time (More than 3 years)

    Pros

    Great and friendly working environment

    Cons

    Not many opportunities for career progression

    Advice to Management

    Less prejudice


  10. Helpful (2)

    "No Progression After 10 Years?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Games Workshop full-time (More than 8 years)

    Pros

    People really do care about this firm. Internally the culture is strong and the business is respected.

    Cons

    No progression realitically outside of HQ.

    Advice to Management

    Get more staff back for stores and pay a decent wage.


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