Gaucho Restaurants Reviews | Glassdoor.co.uk

Gaucho Restaurants Reviews

Updated 17 January 2019
20 reviews

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2.3
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Martin Williams
1 Rating

Employee Reviews

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  1. Featured Review

    "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Gaucho Restaurants part-time

    Pros

    Really good money, friendly team

    Cons

    It’s sometimes stressful but that’s everywhere in hospitality


  2. "Love Gaucho"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host/Hostess in London, England
    Current Employee - Host/Hostess in London, England

    I have been working at Gaucho Restaurants full-time (Less than a year)

    Pros

    Salary management team food event

    Cons

    No break busy always have to look good

  3. "Good career progression opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good money, good training, lots of opportunities

    Cons

    can be stuck with Bad self/centered selfish managers


  4. "Good pay, great team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gaucho Restaurants full-time

    Pros

    Good team work between FOH

    Cons

    Not enough support from the management

    Advice to Management

    Listen and support the FOH


  5. "Former waitress"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gaucho Restaurants full-time

    Pros

    Consistent structure which was employed
    Good communication across departments

    Cons

    Bad management style
    Unprofessional at many times

    Advice to Management

    Dont mix work and pleasure


  6. Helpful (4)

    "Not real hospitality"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great training, very well paid if you work as waiter, highly competitive and challenging!

    Cons

    They pay them management very silly money so you will have some very silly and untrained managers who are willing to make a career out from lateness forms, disciplinary and all this sort of “mobbing “ staff.
    Not trust in the people working from them even if is more than 10 years. Too much attention to TripAdvisor, a bad review could lead you to get fired, which i think is very disrespectful and a massive lack of trust, when serving thousands guests a week you could always find someone who doesn’t like you or is just finding a way for a voucher or a free expensive meal.
    Lack of humanity, you are just a number

    Advice to Management

    Hire proper manager


  7. "Receptionists"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Wide range of training courses.

    Cons

    Training is bombarding with lengthy information instead of being engaging for starters.
    No work and life balance.

  8. Helpful (1)

    "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Gaucho Restaurants full-time

    Pros

    Decent salary. Good staff. Good discount on food (overpriced otherwise)

    Cons

    Poor communication from Management. Massive lack of organisation. For a chain with that many years of trajectory the way they handled issues was rather embarrassing.

    Advice to Management

    Keep professional life and love life separated please. It does not look well and it does not help the work environment.
    Organise yourself, the office in Edinburgh Gaucho was a rathole. Important papers lying around everywhere. Members of different departments having constant access to managers office without supervision.


  9. Helpful (1)

    "Table host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Gaucho Restaurants full-time

    Pros

    Great training, really inform you about everything the company does.
    Incentive to make loads of tips as a table host. Everything other role isn't really worth it.
    If you are passionate and care about hospitality, this place will really teach you a thing or two.

    Cons

    Standbys are ridiculous. I was working once a week. If it rained, you dont work. If there aren't enough bookings, you dont work.
    Late hours, i was finishing at 1:30AM average on a quiet monday/weekday.
    Close down duties are the most extensive I've ever had to do, and i have worked in several restaurants.

    Advice to Management

    Learn to work together. Liase with one another.


  10. "GAUCHO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You get educated fully about the company and get great support. Very lively and vibrant company to work in. The people in the team are great and professional. If you're looking for a prestigious and professional environment, Gaucho is your best shot.

    Cons

    A slight lack of trust in you at times.