Does Genesys pay their employees well?

According to anonymously submitted Glassdoor reviews, Genesys employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Genesys. This rating has been stable over the past 12 months.

How satisfied are employees working at Genesys?

85% of Genesys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Genesys 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Genesys?

Software Engineer (10) , Sales Development Representative (SDR) (4) , Account Executive (3) , Product Manager (3) , Senior Technical Support Engineer (3) , Software Developer (3) , Associate Software Engineer (2) , Lead Talent Acquisition Partner (2) , Senior Software Engineer (2) , Sr PS Consultant (2) , Staff Software Developer (2) , VP Sales (2)

What are the pros of working at Genesys according to real employee reviews?

"Good work life balance here" ((in 10 reviews)); "Good benefits" ((in 9 reviews)); "Leadership is great and collaborative" ((in 7 reviews)); "The salary was also excellent." ((in 4 reviews)); "great people to work with" ((in 4 reviews))

What are employees saying about Genesys redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Genesys redundancy and their outlook for job security at Genesys in 2026.

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Genesys

Genesys Reviews

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4.2

85% would recommend to a friend

(115 total reviews)

82% positive business outlook

Ratings by category

4.3

Diversity and inclusion

4.1

Culture and values

4.1

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.7

Senior management

Genesys has an employee rating of 4.2 out of 5 stars, based on 115 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.

Reviews by job title

115 reviews

4.0

8 Apr 2025

-

Senior business development representative

Recommend

CEO approval

Business outlook

Pros

Really good product in the market of CCaaS

Cons

Development and career progression could do with some work.

4.0

25 Jan 2025

Good place to work

Account executive

Recommend

CEO approval

Business outlook

Pros

Market leader and supporting resources

Cons

Need an overhaul in lots of GTM areas

4.0

18 Jun 2024

Good company

Education consultant

Recommend

CEO approval

Business outlook

Pros

Remote working with good professionals

Cons

Upper management, training period too long

Viewing 1 - 3 of 115 Reviews

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