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Glassdoor Sales Development Representative Reviews

Updated 22 Jul 2020

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Glassdoor CEO Christian Sutherland-Wong
Christian Sutherland-Wong
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  1. COVID-19
    Helpful (4)

    "Nice place to work, terrible pay, limited upward mobility"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Development Representative in Mill Valley, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Glassdoor full-time for more than a year

    Pros

    great coworkers, previously a beautiful office in Mill Valley on Richardson Bay

    Cons

    very little potential for upward mobility

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  2. COVID-19
    Helpful (6)

    "I loved my job!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Sales Development Representative in Mill Valley, CA
    Approves of CEO

    I worked at Glassdoor full-time for more than 8 years

    Pros

    I worked for Glassdoor for almost 9 years. During my tenure here, I accomplish so much it was able to build, help recruit, and see the growth of the sales development teams. I was grateful to be able to work for this company for so many years! - Management is awesome - I loved my job! - Best place to work for - Opportunity for growth

    Cons

    COVID 19 messed this all up! We lost our jobs due to COVID :( - Miss all my colleagues and Glassdoor family - Wish there was a better way

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    Glassdoor Response

    May 22, 2020CEO

    I cannot thank you enough for the many years you gave Glassdoor and the numerous contributions you made. As someone who was instrumental in building and growing our company, I am truly heartbroken that your time has come to an end and ended in this way. I hope you still look back on your accomplishments and feel very proud of what you helped build. And please know we’re still here for you. I hope you will stay in touch with your Glassdoor family and hope you do reach out if there’s anything we can do to support you. It was a real privilege and honor to work with you. Christian CEO, Glassdoor


  3. "Company that cares about their people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Development Representative in Chicago, IL
    Recommends

    I worked at Glassdoor full-time for less than a year

    Pros

    I was always happy/excited to be going to work. I truly felt that Glassdoor had my best intentions in mind when I was working there, and they cared about my career development as well.

    Cons

    At the end of the day, it sucks to be let go. I also understand that it was a business decision, and nothing personal. It happens.

    Glassdoor Response

    June 2, 2020CEO

    Thank you for taking the time to share about your experience as a SDR at Glassdoor. It means a lot to hear that you felt Glassdoor had your best intentions in mind. Taking care of our employees and ensuring they have a positive experience is of the utmost importance and I’m glad that came through during your time with us. Please know I am truly sorry to see you leave Glassdoor. It’s heartbreaking and due to no fault of your own. While your time with Glassdoor may have ended, I hope you feel that Glassdoor is still here for you and wants to help. Please let us know if we can support you in any way and I hope you’ll stay in touch with your Glassdoor family. Thank you for all you’ve done for Glassdoor. Christian CEO, Glassdoor

  4. Helpful (25)

    "A critical inflection point"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Development Representative in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Glassdoor full-time for more than a year

    Pros

    Amazing benefits program, casual office, free snacks, tons of events and happy hours. Great existing product that works really well, and some of the best people you'll ever work with.

    Cons

    Glassdoor is in the critical stages of post-startup mode. The acquisition by Recruit Holdings was supposed to provide the financial backing and fuel needed to accelerate the already high growth the company was experiencing. Instead it's left the organization in a sea of turnover (particularly in leadership) and left boots on the ground employees with far more questions than answers. For a company who's entire existence is centered around employer transparency, internal communications are impressively opaque. Changes continue to be communicated last minute and fundamental business issues go months without any updates from leadership. As someone on the sales team, the 4 departments that support sales efforts (being Marketing, Product, Sales Operations, and Sales Enablement) are all woefully incompetent and mismanaged. Marketing has no idea how to string together grammatically correct sentences, let alone educate employers on our unique value proposition. Product has finally pushed forward 1 meaningful update to the solution that we can sell, the first in the nearly 19 months I worked here. I legitimately have no idea what they do all day. Sales Operations is constantly understaffed and stuck under inefficient manual processes that keep them constantly behind on their caseload while basic pieces of our Salesforce instance fail to work properly. Sales Enablement is either spending their time running trainings that are either totally redundant or of little value, or they are doing seemingly nothing at all. We went more than 9 months as a team without a single training run by Enablement until they were finally able to scrape together enough budget to bring in an outside sales trainer for 1 day. Meanwhile, the company is struggling to maintain sales volume and seems to have no answer to this problem. Most managers are still running 1 on 1 meetings with their direct reports that have little substance. Very little is going on in terms of coaching and development, just a lot of people relying on the same old strategies that no longer work. As a result, a lot of their best employees have left the company for greener pastures.

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    Glassdoor Response

    December 9, 2019Director, SDR

    We continuously seek to improve and make positive changes including changes based on employee feedback. That said, we can always do better and my door is always open if you want to share more with me. Wishing you the very best with your future career.

  5. Helpful (5)

    "Sales Development Representative"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Development Representative in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Glassdoor full-time for less than a year

    Pros

    Work with a really great and collaborative team. We all want eachother to do well and will help out where we can. My favourite thing is a the culture at Glassdoor. Everyone works hard but we can all have a bit of fun while we are at it. Plently of nights out and reconigition for overachievement. You have to be pretty resilient in this role but the rewards are worth it. There are loads of progression opportunities in every department which is great. Plenty of snacks in the office and drink (the good kind), playstation and sometimes you might see a dog running round! Overall, happy working here and looking forward to the future of GD.

    Cons

    Seem to be a lot of sales ops issues that take ages to get resolved. Sometimes extra hours are needed to hit target.

  6. Helpful (12)

    "Sales Development Representative (SDR)"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Development Representative (SDR) in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Glassdoor full-time for more than a year

    Pros

    Could be advantageous to have Tech multinational experience on your CV, as it is a well known brand. Start up environment, in a great location. Earning potential is generous.

    Cons

    Probation period of 6 months is actually make or break after 3 months. If you are not hitting & exceeding targets from month 1 your life quickly becomes extremely stressful and management become pessimistic & micro-managers watching, listening and monitoring your calls & calendar. Overall Glassdoor is a very difficult product to sell given a lot of prospective clients you a cold approaching dislike Glassdoor, have had negative experience using Glassdoor or received poor reviews that as an SDR you can not remove. Work life balance, holidays and weekends are sacrificed to hit targets that can feel achievable.

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    Glassdoor Response

    March 28, 2019Senior Vice President, WW Sales

    Thank you for the insight into your experience. Being in Sales can be intense. We are measured on results. That said, we certainly strive to care deeply about our team here at Glassdoor. We'll take your feedback and work to get better. -Kate, SVP Sales

  7. Helpful (3)

    "Great Company but be prepared to work hard!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Development Representative in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Glassdoor full-time for more than a year

    Pros

    - Early stages of growth so an exciting time to be in the company and a lot of potential for growth and progression - Still a small company so you can feel valued and your opinion matters, even if you're just a new member - Not a typical cold-calling environment - more of a consultative approach to selling which helps you learn a lot more about the product / service from the beginning of your career - A lot of nights out and company social events to enjoy - Relatively young team so there's a lot of energy and the culture is great - Great people to learn off and grow as a sales person - BAMF - Pizza Fridays - Free Snacks, beers, wine, VitHits

    Cons

    - Work life balance can be difficult at times and quota does not change if you have paid time off so this can be very stressful, especially for new starts which causes people to work unsociable hours and weekends - Promotion timeline and criteria has been very vague so expectations aren't properly set for new joiners

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  8. Helpful (2)

    "Sales Development Representative"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Development Representative in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Glassdoor full-time for less than a year

    Pros

    Glassdoor is full of great people who you can learn from. The culture is great with plenty of social events. There are plenty of benefits, from unlimited annual leave, private health insurance, a good pension scheme and pizza on Friday's.. We also have free snacks (crisps, popcorn, cans of coke, vit hits, fulfill bars, pistachios etc). We also have a fridge of beers, wine etc. The EMEA region is expanding so there are lots of opportunities to learn, grow and apply for new roles. The location is right beside Stephens Green in Dublin 2 so very central and easy to get to. Overall it is a great place to work, the team are all very supportive and are able to have a laugh!

    Cons

    -Promotion timeline has been unclear and vague, so expectations were not set properly for new starters which leads to disappointment and frustration. -Quota is quite high and can be stressful. You don't get quota relief when you take time off, so it is hard to hit your monthly quota/targets. The workload can be a lot and pressuring. - If you don't hit quota, your commission isn't great -Work/Life balance can be hard to maintain at times due to high quota

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  9. "Feels like home"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Development Representative in Mill Valley, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Glassdoor full-time for more than a year

    Pros

    I love working at Glassdoor. The company mission resonates with me and is always reiterated. I love my manager and my co-workers. The company puts on fun events, the office is beautiful and dog friendly. Everyone is nice and friendly as well. I am able to be a leader and am never told that something is out of reach if it's something I want to do. My teammates support me and my managers encourage me.

    Cons

    I have no complaints. I truly love working at Glassdoor!!!!!!!!!!!

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  10. Helpful (2)

    "It doesn't get better"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Development Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Glassdoor full-time for less than a year

    Pros

    - I don't feel like I have to separate my work from my life... working at Glassdoor is just a part of my life and I love every single second of it. - I don't ever work more than 40 hours/week, and I get paid more than most people doing a similar job at other tech companies - Quota is extremely attainable, and once you exceed your quota get ready for VERY aggressive accelerators Long story short, Glassdoor fits my life extremely well. I'm able to provide a comfortable life for my family, while also being able to spend significant time with them.

    Cons

    - Historically hasn't been great training support for SDR's, however that is changing, as we recently added a SDR Sales Trainer to our team - Office is getting so big that its almost impossible to get to know everyone

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Found 23 reviews