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Golden Tours Reviews

Updated 24 September 2017
5 reviews

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2.4
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Employee Reviews

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  1. "Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook

    I worked at Golden Tours full-time (More than a year)

    Pros

    Potential to grow within the company.
    Multicultural staff
    Work closely to CEO

    Cons

    No power of decision
    High expectation without giving enough autonomy


  2. "Awful middle management hell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Neutral Outlook

    I worked at Golden Tours full-time (More than 3 years)

    Pros

    close to home, working in London, meeting people from all over the world, taking all your holidays at once

    Cons

    Middle management bullying, unprofessional hire and fire system. Very dodgy legal team. Corruption from the ceo down to the middle. 1 weekend a month off. Not much work/life balance.

    Advice to Management

    No advice really, they know what they do is wrong and unfair. While the corruption comes from the top, the rest are tainted yes men who just follow orders and swing the axe.


  3. "Customer service/Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service and Sales Representative in London, England
    Current Employee - Customer Service and Sales Representative in London, England
    Recommends
    Negative Outlook

    I have been working at Golden Tours (More than 3 years)

    Pros

    Challenging, you will learn to become self confident and deal with stressful situation that will lead to improve customer service skill.
    Free travel to and from work.
    Good pay after first year and good commissions.

    Cons

    Very little change to grow within, zero training, bad organized.

    Advice to Management

    You should invest more onthe organization of the company and the staff to make them happy and proud to work, remember that an happy worker make happy customers...


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  5. "sales supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in London, England
    Current Employee - Sales in London, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Golden Tours full-time (More than a year)

    Pros

    none I can think of free oyster Card
    Zone one and two that's all
    You can get some free tickets to give to family

    Cons

    working for this company would have to be the biggest con I can thinks of
    Having to lie to customers all the time

    Advice to Management

    Spend money and get some good drivers
    You pay them peanuts and all the good staff left and went to work for other company's and you are left With cheap staff no one wants


  6. "Assistant Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Supervisor in Ahmedabad (India)
    Current Employee - Assistant Supervisor in Ahmedabad (India)
    Doesn't Recommend
    Negative Outlook

    I have been working at Golden Tours full-time (More than 3 years)

    Pros

    2-day on 2-days off job with 13:30 hrs job and 1:30 hrs break.

    Cons

    Do your job and leave for the day.