Gracewell Healthcare Reviews

Updated Sep 30, 2021

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Found 27 of over 27 reviews

3.3
47%
Recommend to a Friend
48%
Approve of CEO
Gracewell Healthcare CEO Natalie-Jane Macdonald
Natalie-Jane Macdonald
6 Ratings
  1. 5.0
    Current Employee, less than 1 year
    Featured Review

    Good company

    May 18, 2021 - Head Chef in Salisbury, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work life balance, opportunity for progression, great residents and interactions, Making a difference to someone life.

    Cons

    Budgets tighter than sister company.

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    Gracewell Healthcare Response

    Many thanks for your review of our Gracewell of Salisbury care home. Great to hear of the work life balance and opportunities for development from our head chef. We appreciate your time to leave a review. Thank you

  2. 5.0
    Current Employee, more than 1 year

    Good place to work

    Jun 22, 2021 - Healthcare Assistant in Bath, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Community feel, friendly staff, good home leadership

    Cons

    You can be paid more to work at Lidi.

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    Gracewell Healthcare Response

    Thank you for your positive feedback about working at Gracewell of Bath, it's lovely to read about the positive community feel, strong leadership and friendly staff.

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  4. 3.0
    Former Employee, more than 5 years

    Amazing team

    Sep 30, 2021 - Care Assistant in Weymouth, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The team of care staff are amazing. They do everything they can to support eachother. Especially on the nursing floor. Amazing clinical nurse manager who is friendly, supportive and works the floor whenever she is needed SS. Home is clean and tidy thanks to a fantastic team of domestic staff.

    Cons

    No support on the memory care floor. Nurses don't work the floor. Manager and deputy are rude bullies who have no respect for their staff. Always agency staff in the building because permanent staff don't get any thanks for working extras.

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    Gracewell Healthcare Response

    Thank you for your feedback, lovely to read that the care staff are amazing and supportive of each other. we do take all concerns seriously and would like to learn more about your experience at Gracewell. Please email UKreviews@sunriseseniorliving.com with further details so we may follow up. Thank you. - The Gracewell Team.

  5. 5.0
    Former Employee

    Good company

    Jun 14, 2021 - Registered Nurse in Southampton, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Well organised and passionate to get things right.

    Cons

    Very corporate so you can end up just being a number

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    Gracewell Healthcare Response

    Thank you for your feedback about working at Gracewell. It's lovely to to read about our passion and good organisation! All the best for the future.

  6. 1.0
    Former Employee, less than 1 year

    work here if you are ready to be destroyed

    Jun 2, 2021 - Registered Nurse 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    amazing residents and most of the team in the home, great to work with some super awesome like minded people

    Cons

    unsupportive management, awful work life balance- expected to work way over the hours and rarely acknowledged - as soon as there is an issue quick to find an issue to fire just creating more unease with the team. Staff come and go very regularly and disappear when they speak up about management or problems and we are told not to talk about it

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    Gracewell Healthcare Response

    Please know that we take all concerns seriously and would like to learn more about your experience at Gracewell. Please email UKreviews@sunriseseniorliving.com with further details so we may follow up. Thank you. - The Gracewell Team.     

  7. 4.0
    Former Employee

    Chef

    Mar 17, 2021 - Second Chef in Bath, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay above the market. Serious about training and helping the residents.

    Cons

    A lot of attacking your worth and knowledge in a bullying way, which reduces your ability to perform welll

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    Gracewell Healthcare Response

    Many thanks for your review of our Gracewell of Bath care home, we appreciate you taking the time to leave a review and your positive message about training and looking after our residents. We will pass your feedback on. Thank you.

  8. 5.0
    Former Employee

    The most fun

    Mar 12, 2021 - Activities Coordinator in Fleet, South East England, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Family values Inclusion Love Compassion Training

    Cons

    Being made to stay in your lane

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    Gracewell Healthcare Response

    Glad to read about your fun time working for Gracewell. Thank you.

  9. 1.0
    Former Employee, less than 1 year

    Awful

    Jan 13, 2021 - Administrative Manager in Bookham, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free parking and lovely grounds.

    Cons

    Absolutely dreadful company. Values and treatment of staff very bad. Bullying which they overlook and it’s all hidden behind false smiles

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    1 person found this review helpful
  10. 1.0
    Former Employee, more than 3 years

    Tread with caution

    Dec 31, 2020 - Head Housekeeper in Banbury, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The hourly rate is good and team mates are fantastic

    Cons

    Management do not care about the staff,

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  11. 4.0
    Former Employee, less than 1 year

    Friendly team

    Nov 22, 2020 - Care Assistant in Bath, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lovely residents and staff, beautiful home

    Cons

    Long hours and always short staffed

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