Groupon Reviews | Glassdoor.co.uk

Groupon Reviews

Updated 28 Jan 2020

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3.5
64%
Recommend to a Friend
74%
Approve of CEO
Groupon CEO Rich Williams
Rich Williams
712 Ratings
Pros
  • "Positive work environment and culture(in 180 reviews)

  • "Better internal opportunities across teams, Reasonable pay hike, Free transport, No dress code ;)(in 154 reviews)

Cons
  • "Communication from Upper Management can be missing in certain situations regarding changes or organization updates(in 75 reviews)

  • "Many merchants have been burned and won't give you the time of day(in 63 reviews)

More Pros and Cons
  1. Helpful (1)

    "Hard Work Pays Off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Development in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Groupon full-time for more than a year

    Pros

    People are great. Lots of tools to help, if you want to earn money you can. Hard work does pay off as can move up the ladder.

    Cons

    Managers need to do what they do without upper management getting involved.

    Advice to Management

    Let your sales reps sell, let your managers manage.

    Groupon2019-07-11
  2. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical Account Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time for more than 5 years

    Pros

    Great people to work with Great company culture Management values employees input and feedback Relaxed atmosphere Get paid on time

    Cons

    Relatively limited career progression Base salary should be improved

    Advice to Management

    keep up the good work

    Groupon2020-01-27
  3. "great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Supervisor in Sutton, East Midlands, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time for more than 10 years

    Pros

    best place to work for work there 20 years

    Cons

    there are no down sides to the job

    Groupon2020-01-27
  4. "Great company, but you need a thick skin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Groupon full-time for more than a year

    Pros

    Smart people with great ideas. Competitive salary, good benefits such as bonuses and contribution to pension plan. Best HR team that truly cares.

    Cons

    Lack of job security, questionable senior leaders.

    Advice to Management

    Improve communication

    Groupon2020-01-12
  5. "Bad working environment"

    StarStarStarStarStar
    Former Employee - Account Manager 

    I worked at Groupon full-time for less than a year

    Pros

    Kitchen Playstation Building Snack area Location Option to play music in breakout area

    Cons

    Management Management & Management Training Coach has made over 5 people cry which is never a good start. Training group starts off with 10 and ends with maximum 3.

    Groupon2020-01-21
  6. Helpful (1)

    "Ok experience but felt like a robot"

    StarStarStarStarStar
    • Work/Life Balance
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Executive in London, England

    I worked at Groupon full-time for less than a year

    Pros

    Learned about affiliate marketing and built up client cold calling confidence

    Cons

    Not much training or variety in job. Leadership treated us dispensably and monitored us like children

    Groupon2019-12-03
  7. Helpful (2)

    "Awful - don't work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Groupon full-time for more than a year

    Pros

    Can't think of any I'm afraid

    Cons

    - No strategic direction - Nasty cut throat environment - Young kids running around with little or no experience trying to run business functions

    Advice to Management

    Listen to what your employees are really saying - rather than running those meaningless townhall and fireside chats!

    Groupon2019-11-09
  8. Helpful (2)

    "If you want a micro managed entry level call bashing role this is the job for you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Groupon full-time for less than a year

    Pros

    Free breakfast bits Good views No dress code

    Cons

    Micromanagement on steroids Entry level call bashing telesales role. No control over Comms dependent on if your deals do well. Clicky toxic environment and favouritism towards the more experienced sales people (they are handed warm leads) Almost cultish once you walk through the doors you are expected to dedicate you time solely to the job (do not book a doctor's appointment during work hours heaven forbid)

    Advice to Management

    Sack managers and hire new managers from outside the business not those promoted by default and stop demotivational micro management. Or train the managers properly. Restructure the divisions - it is currently extremely inefficient with two people doing the job of one.

    Groupon2019-09-20
  9. "Poor Managment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Buyer 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Groupon full-time for more than 3 years

    Pros

    Good monthly bonus if you hit your sales target.

    Cons

    Extremely poor management, a lot of blame culture and not much support or training.

    Groupon2019-09-08
  10. Helpful (4)

    "Good Enough for Entry Level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Consultant in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Groupon full-time for more than 3 years

    Pros

    good young and vibrant environment

    Cons

    lack of direction and terrible managers who cannot sell

    Groupon2019-08-09
Found 2688 reviews