H&M Reviews | Glassdoor.co.uk

H&M Reviews

Updated 23 Jan 2020

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3.5
60%
Recommend to a Friend
78%
Approve of CEO
H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
192 Ratings
Pros
  • "H&M is a wonderful employer generally speaking because they allow you to express yourself and they care about their employees(in 290 reviews)

  • "Great benefits and room to move up if you want(in 271 reviews)

Cons
  • "If you want to work in H&M you need a really fast pace, sometimes there is some lack of communication from the management team(in 243 reviews)

  • "Work life balance is not a priority(in 169 reviews)

More Pros and Cons
  1. "Great environment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in London, England
    Recommends

    I have been working at H&M part-time for less than a year

    Pros

    Everyone is so welcoming and genuine! They offer any help you need settling into the job and care about you as their employee so much!

    Cons

    They could be a little clearer on the logistic side of things ( payment info, shifts, discounts) when you first start.

    H&M2019-10-07
  2. "Department Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Aids Coordinator in Birmingham, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at H&M full-time for more than 10 years

    Pros

    Staff discount, holiday allowance, sick pay, casual wear

    Cons

    Not enough investments made in training in store managers. Not a lot of progression in stores unless it is visual succession. Managers are fighting for stores but because of the closure of stores in the UK, not a lot of movement in this position. Therefore, take 3 years to progress into store managing. No new job roles thus restricting progression just in stores.

    Advice to Management

    Invest in the managers, invest in their training, give more training, invest in focusing on mental health, physical health, work life balance, overtime paid for over working contracted hours, bring back incentive and bonuses, working weekends and bank holidays - not being paid extra. Higher turnover of members because they are unhappy with the treatment from senior management.

    H&M2020-01-22
  3. "Good place to make friends"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Reading, England
    Recommends
    Neutral Outlook

    I worked at H&M full-time for more than a year

    Pros

    I enjoyed working with all the staff

    Cons

    Management are difficult to get through to

    H&M2020-01-23
  4. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Winsford, North West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M part-time

    Pros

    Lots of opportunity and benefits

    Cons

    None I can think of

    H&M2020-01-07
  5. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Edinburgh, Scotland
    Recommends
    Positive Outlook

    I worked at H&M part-time for less than a year

    Pros

    Good shift patterns, easy enough work, mostly polite customers

    Cons

    Shifts can be long and but the team is quite chatty and chill.

    Advice to Management

    None, really good management team

    H&M2020-01-18
  6. "good for part time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at H&M part-time for more than a year

    Pros

    vivid environment to work, great managers and colleagues. Payment every 2 weeks which is a bonus if you are a student

    Cons

    holiday requests, most times under staffed

    H&M2020-01-03
  7. "Global H&M Group is Proud working place."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Buffer/Put Away in Milton Keynes, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at H&M full-time

    Pros

    Big Brand Company . Excellent support from Group Leader to Manager. Values

    Cons

    In a working scenario. Some Boxes are bit heavy to lift on Upper Shelve. Heavy Boxes should be in Lowest level.

    Advice to Management

    Box weight 20 kg in up to be assign in lower level of Shelve.

    H&M2019-12-30
  8. "Student job at H&M"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M part-time for less than a year

    Pros

    Great staff, managers, and atmosphere!

    Cons

    Long and busy days, low pay for the most part.

    Advice to Management

    Be more encouraging to employees!

    H&M2019-12-29
  9. "Overworked, underpaid, overlooked and unappreciated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cash Office Sales in Speke, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at H&M full-time for more than 5 years

    Pros

    25% staff discount across all brands

    Cons

    Area team do not care about staff in stores. Managers are expected too much of and given unrealistic expectations with no means of achieving them.

    H&M2020-01-08
  10. "Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor in Reading, England
    Recommends

    I worked at H&M part-time for less than a year

    Pros

    Great team dynamic, excellent opportunity,

    Cons

    Tough work, but manageable

    Advice to Management

    None as of now

    H&M2019-12-22
Found 492 reviews
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