H&M Reviews | Glassdoor.co.uk

H&M Reviews

Updated 18 July 2018
287 reviews

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UK - All CitiesFull-timePart-time

3.2
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Recommend to a friend
Approve of CEO
H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
119 Ratings

287 Employee Reviews

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Pros
  • "Can help support other H&M stores" (in 220 reviews)

  • "Amazing benefits, work life balance" (in 74 reviews)

Cons
  • "Work life balance isn't always ideal but I feel compensated for that" (in 121 reviews)

  • "If you want to work in H&M you need a really fast pace, sometimes there is some lack of communication from the management team" (in 177 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Hard Work but Rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Dublin, Co. Dublin (Ireland)
    Current Employee - Manager in Dublin, Co. Dublin (Ireland)

    I have been working at H&M full-time (More than 8 years)

    Pros

    Satff Discount,Team Atmosphere ,Progression, Training

    Cons

    Really High Workload - Work Life Balance can be tricky but no different to any other retailer.

    Advice to Management

    Invest time and hours when needed

    H&M Response

    18 May 2018 – Talent Team

    Thank you for taking the time to share your positive experience at H&M. We are happy that you are mentioning the things that makes H&M so unique: our amazing teams, the great career opportunities we... More


  2. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in London, England
    Current Employee - Sales Advisor in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M part-time (More than a year)

    Pros

    Fun team to work with, perfect job as a student

    Cons

    not always enough staff, a few more people hired in stores would be great

    H&M Response

    20 Apr 2018 – Talent Team

    Thank you for your review. We appreciate you mentioning our incredible team members. We are proud to have committed team members who drive the business, promote teamwork while keeping the fun alive... More

  3. "First Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - JOJO in Leicester, England
    Former Employee - JOJO in Leicester, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at H&M part-time (More than a year)

    Pros

    Lovely company to start your work life as a teen

    Cons

    Better staff discount. But everything else is okay!

    H&M Response

    10 Jul 2018 – Talent Team

    Thank you for leaving a review with us... We are glad that you find H&M a great place to start your work life... We hope that it's prepared you well for your future career adventures!


  4. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Aberdeen, Scotland
    Former Employee - Sales Associate in Aberdeen, Scotland
    Recommends
    Approves of CEO

    I worked at H&M full-time (More than a year)

    Pros

    Great team and brand name to work for

    Cons

    Understaffed in busy times which leads to a lot of stress

    H&M Response

    10 Jul 2018 – Talent Team

    Thank you for taking the time to leave a review with us... We are really happy that you mention our great teams... you and your colleagues are what makes H&M truly unique and a great place to work... More


  5. Helpful (1)

    "Working for H&M really is a rollercoaster and their goals are very unrealistic."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Merchandiser in London, England
    Former Employee - Visual Merchandiser in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at H&M full-time (More than 5 years)

    Pros

    Meeting new people and making lifelong friends.

    Cons

    The area team who look down on you, the management team who ask for too much, the long hours without getting paid, lack of staff. You will only get far in H&M through connections and they are not afraid to get rid of you just like that!

    Advice to Management

    Do NOT speak down to your staff. We are all meant to be one team according to your 7 values however the way you treat your staff is absolutely appalling!

    H&M Response

    10 Jul 2018 – Talent Team

    Thank you for sharing your thoughts with us... We are happy that H&M is the place where you have made lifelong friends... our great teams are what makes our company so special; and that is why we are... More


  6. Helpful (1)

    "A great job, but.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Cardiff, Wales
    Former Employee - Sales Manager in Cardiff, Wales
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at H&M full-time (More than 3 years)

    Pros

    Good working hours
    Good benefits
    Freedom of clothing

    Cons

    Promotion only happens of you lick management's backsides
    Shady management
    Always understaffed

    Advice to Management

    Educate yourselves and don't be so shady.

    H&M Response

    10 Jul 2018 – Talent Team

    Thank you for taking the time to share your thoughts and for being straightforward about your experience at H&M. This is one of our values and this supports our future development and growth. We’re... More


  7. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Glasgow, Scotland
    Current Employee - Sales Advisor in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M full-time (Less than a year)

    Pros

    Nice environment, opportunity to grow in different positions.
    Good teamwork.

    Cons

    Not the best pay rate...
    Often understaffed.

    Advice to Management

    No much to say.

    H&M Response

    10 Jul 2018 – Talent Team

    Thank for your review . We are happy that what makes H&M so special is already standing out for you: our amazing teams, the unique family feeling associated, and our great progression opportunities... More

  8. "Best experience at h&m"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sale Advisor in Reading, England
    Former Employee - Sale Advisor in Reading, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&M full-time (Less than a year)

    Pros

    Great discount, very nice and friendly managers, management, colleagues are very helpful

    Cons

    Can get really busy at the weekend and sometime were understaffed

    Advice to Management

    You’re doing amazing

    H&M Response

    18 May 2018 – Talent Team

    Thank you for taking the time to share your positive experience with H&M! We always enjoy hearing from former colleagues... We really happy you are referring to our incredible teams in store, we are... More


  9. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor - Full Time in London, England
    Current Employee - Sales Advisor - Full Time in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&M full-time (More than 3 years)

    Pros

    fun, good working environment, great team

    Cons

    no sickness paid, very stressful, bad work/life balance

    H&M Response

    18 Jun 2018 – Talent Team

    Thank you for leaving a review with us. We appreciate you mentioning our great teams and good working environment... these are some of the elements that makes H&M so unique and a great place to... More


  10. "A good place with Okay discount."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Islington, England
    Former Employee - Sales Assistant in Islington, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at H&M (More than a year)

    Pros

    Fun atmosphere
    Nice friendly staff
    Good discount

    Cons

    Long hours can be tiring
    Management sometimes difficult

    H&M Response

    18 May 2018 – Talent Team

    Thanks for taking the time to write a review. We are happy you had a nice time working at H&M; we are doing everything we can to continue to keep the good things you mentioned, from our great work... More


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