H&M Reviews | Glassdoor.co.uk

Glassdoor uses cookies to improve your site experience. By continuing, you agree to our use of cookies. OK | Learn More

H&M Reviews

Updated 14 December 2017
247 reviews

Filter

Filter

UK - All CitiesFull-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
105 Ratings

247 Employee Reviews

Sort: PopularRatingDate

Pros
  • H&M has really good benefits for full-time retail employees (in 209 reviews)

  • Great pay great benefits vacation sick time (in 192 reviews)

Cons
  • There is not a work life balance (in 100 reviews)

  • I wish I could work in H&M for ever (in 163 reviews)

More Pros and Cons

  1. Featured Review

    "H&M"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in London, England
    Current Employee - Sales Assistant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M part-time (More than 5 years)

    Pros

    The company takes great care of their staff and you feel part of a team. There are good benefits and often extra staff offers and discounts.

    Cons

    Sometimes you may be unsure of what time your shift will end. The busier the day, the messier the store, the longer you must stay to clean up!

    Advice to Management

    To ensure the smooth running of the working day and the happiness of the staff - plan accordingly so that people can leave on time.


  2. "Experiences a hm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&M full-time (More than 3 years)

    Pros

    Very good company to work for

    Cons

    But to much work and some times stressful


  3. "Good values and fan place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandiser in London, England
    Current Employee - Visual Merchandiser in London, England
    Recommends

    I have been working at H&M full-time (More than 3 years)

    Pros

    Good company to work. The most of the weekends the visual merchandisers are off. Good environment. Store managers delegate on the people and they do not follow up all the time. 25% discount. Sometimes we receive 3 item for half price.

    Cons

    If you want to progress or change to nice stores you need to be well connected. People who are progressing are the one who have friends in the head office.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Leeds, England
    Former Employee - Sales Advisor in Leeds, England
    Recommends
    Approves of CEO

    I worked at H&M full-time (More than a year)

    Pros

    Good place to work, management look after you

    Cons

    hours of work but it's retail so it is what it is


  6. Helpful (1)

    "Sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Manchester, England
    Former Employee - Sales Associate in Manchester, England

    I worked at H&M part-time (More than a year)

    Pros

    -Easy to progress
    -Friendly environment
    -Opportunities to help with the openings of new stores in various countries

    Cons

    -Long days
    -More discount/ Uniform allowance


  7. "Terrible Place to Work - AVOID AT ALL COSTS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Belfast, Northern Ireland
    Former Employee - Sales Assistant in Belfast, Northern Ireland
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at H&M part-time

    Pros

    25% Staff Discount which can be used at a number of different retailers
    Comparably Good Wage
    Some other sales assistants supportive and welcoming.

    Cons

    Terrible Hours with no flexibility for other commitments
    Lack of staff on shop floor - especially at night, expected to run whole floor by self as new sales assistant.

    Advice to Management

    Hire more staff for each floor, it is completely unreasonable to expect one staff member to tidy the floor, man fitting rooms, do tills and clear the rail.

    Train managers on interpersonal skills and how to manage staff - individual managers need to be made aware about what is acceptable to say to staff members and what is not. Clearly apparent that managers have no qualifications or natural ability to manage and are only there as someone had to do the job.


  8. "quick one"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lol in London, England
    Former Employee - Lol in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&M full-time

    Pros

    good, very nice, perfect, so cool

    Cons

    crazy lifestyle, loads of people


  9. "Not enough staff for the amount of jobs that need to be done"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in Edinburgh, Scotland
    Current Employee - Department Manager in Edinburgh, Scotland
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at H&M full-time (More than 10 years)

    Pros

    The clothes discount usually 25%, occasionally 50% offers, 6 weeks holiday, health screening for management, 20% off Nuffield gyms is good

    Cons

    Not enough staff for the tasks that need done. High turn over if staff, high amount of sickness but no hours to use to cover absence


  10. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in London, England
    Current Employee - Store Manager in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at H&M full-time (More than 3 years)

    Pros

    Great company values and diversify employees. Lots of freedom, possible quick progression as company have a huge employment needs at the moment

    Cons

    Low salaries, you need to listen what career path they choose for you, a bit behind with technology and. Values are great but not everyone represents them, especially from Support Office level. Company is struggling with the profit but the is not good commercial strategy. Big room for improvement in commerciality

    Advice to Management

    If you want to make a career you need to be flexible and just listen what the want you to do. Be in a good relation with ypur line managers but than you will not make any difference and will not be able to improve much on store level. They are nor open for feedback amd they don't want to hear thatwe keep repeating the same mistakes.


  11. "Friendly people and work environment good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Newcastle upon Tyne, England
    Current Employee - Sales Advisor in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M full-time (More than 3 years)

    Pros

    Great working environment. Was accepted into the team within the first week. Training provided covering all aspects of the store. I haven’t felt a burden on anyone. Everyone happy to help.

    Cons

    Nothing yet could maybe be clearer about online info as it can differ to the stores info. Apart from this I enjoy working at H&m.

    Advice to Management

    Keep doing what you are doing.


Showing 2,964 of 3,015 reviews
Reset Filters