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HETAS Reviews
Updated 23 Jun 2023
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Found 15 of over 15 reviews
92% Recommend to a Friend
100% Approve of CEO
Found 15 of over 15 reviews
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Recommend to a Friend
Approve of CEO
Bruce Allen
13 Ratings
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
There are no cons to display at this time.
- 5.023 Jun 2023Anonymous EmployeeCurrent Employee, more than 1 year
Pros
A Truly inclusive environment where everyone is respected
Cons
Cannot think of any cons currently
- 5.022 Jun 2023Compliance OfficerCurrent Employee, more than 1 yearTewkesbury, England
Pros
The staff are friendly and helpful and management are approachable. HETAS gives a good amount of annual leave, pay and the occasional lovely bonus. The company is open to various fundraisers that are suggested by members of staff. They like to be all inclusive and always strives to increase staff morale. HETAS genuinely seem to take a personal interest in looking after their staff and I can say this from personal experience as they have been extremely thoughtful and accommodating towards me during some very challenging personal circumstances. HETAS have been flexible with considering changes to working requests and they generally just try to be open to anything and everything within reason!
Cons
I cannot think of any.
- 5.018 Apr 2023Business Development OfficerCurrent Employee, more than 1 yearTewkesbury, England
Pros
Great management, always very supportive, reassuring and always have time to show gratitude to hard work. Social and relaxed environment, the office is open-plan so that you are free to walk over to different departments and ask for advice etc. Everyone is always willing to help and senior management don't hide away in private offices. Exciting company to work for, growing massively as a company and name across the UK, lots of opportunity for progression internally.
Cons
Can't think of any for me personally, but there is a lot of information to take in about the industry, so I can see why some people may find that daunting when starting a new job.
- 5.031 Oct 2022Marketing ExecutiveCurrent Employee, more than 3 yearsTewkesbury, England
Pros
Working at HETAS is my first and only office-based role, I started as a customer support officer and now work as a marketing executive. The company saw the potential to allow me to develop and learn new skills based on my journalism degree. They invest in people so that you can grow within your role or move into other departments, expanding your knowledge and skills. There’s a staff forum that supports all employees in bringing ideas and suggestions forward. They also support a lot of charity days and fundraisers as a company, which is great to be involved in. They offer a generous amount of annual leave and a Christmas shutdown of the office. I think the people I work with are the biggest benefit and why I’ve been with the company for over 3 years now.
Cons
The company has gone through a period of expansion and growth since I've been working at HETAS, and I think that you will always encounter issues with employing more people, finding the right people for the roles, and maintaining open and honest communication across the business. I don’t believe there are any unique cons to working at HETAS compared to other workplaces.
HETAS Response2yThank you for taking the time to review your employment experience at HETAS. We are so pleased that you have had a positive experience during your employment and we do really value each and every employee. Our absolute aim is to support our employees, making them feel valued and want to stay. We are working hard to further develop our values, benefits, support and training for all staff and our senior/management team is committed to listening and being open and honest in our conversations and communications. Again, thank you for taking the time to review and for being such a valued member of the HETAS team.
- 4.017 Apr 2023Registration Support OfficerCurrent Employee, less than 1 yearTewkesbury, England
Pros
Early Finish Fridays at 4.30pm Extended Christmas holiday Fish and Chip Company Meetings Tuck Shop in house Non Profit - Everyone here works with a passion for what they do and everyone is happy to help. Management are approachable - i say this as some places ive been you wouldnt speak to them even with a cup and string.
Cons
Toilet Facilties are not great No food Facilities nearby.
- 5.017 Apr 2023Technical Support AdvisorCurrent Employee, less than 1 yearWorcester, England
Pros
A really supportive and understanding environment, surrounded by lovely people all with a positive, shared mindset. Plenty of support is available with a willingness to help you learn and grow.
Cons
I have experienced no cons in my time at HETAS.
- 5.021 Apr 2023Training AdministratorCurrent Employee, more than 1 year
Pros
Great team to work with. Good office atmosphere. 28 days holidays. Flexible
Cons
Days and time goes too fast.
- 1.029 Sept 2022Anonymous EmployeeFormer Employee, more than 3 yearsTewkesbury, England
Pros
9 -5 Monday to Friday. Hour lunches. Technical knowledge.
Cons
Toxic place to work. Lack of communtion. "Certain Managers/Team Leaders" Unmanageable workloads. Being micro-anaged constantly. Passive-aggressive emails from "management/HR"
HETAS Response2yThank you for taking the time to review HETAS and your experiences in our employment. We are saddened to hear that you feel that HETAS was a toxic place to work. As an employer, we work hard to ensure that our employees enjoy their time at HETAS and we’ve worked hard to make our office a positive experience. Many employees have worked with HETAS for many years. For any employees leaving, we hold exit interviews to provide departing staff with the opportunity to share their experiences. Recent exit interviews haven’t identified any negative experiences when employed by HETAS. We are striving to make our company a great place to work with an employee led approach. We have an open employee forum allowing people to share their views, give positive or negative feedback and steer future decision making across the business. As an organisation undergoing growth, we do appreciate there are times when workload can be a challenge, but we work hard to support the wellbeing of our employees. Our team work hard on communications too: from a weekly update, team meetings through to quarterly employee meetings and more. We continue to work hard through our employee forum and feedback to make HETAS a great place to work. Our communications are reviewed on an ongoing basis and we aim for an inclusive approach. Again, we apologise if you feel messages were portrayed in a tone you didn’t appreciate, it certainly isn’t our intention. We are sorry your experience at HETAS of over nearly four years wasn’t a positive one. If you would like to provide further feedback please email hr@hetas.co.uk. We wish you every success in your future career.
- 5.012 May 2021Registration AdministrationCurrent Employee, less than 1 yearTewkesbury, England
Pros
Caring work environment. Everyone likes to ensure others are okay, pick each other up, and will check in on one another. They take the time where needed and encourage people to check in on their own mental health and take breaks where required. Compared to a lot of businesses very hard, get on with it attitude, it's refreshing.
Cons
It is a busy environment a lot of the time. Getting a hold of people can be a small challenge if you're not in the same area with working from home. There can be days where it gets busy as is the same with any line of work. Some days the phone can ring over and over. This is something to keep in mind for those who do not enjoy high volumes of phone calls. However, there is overflow and people available to take up calls if you require a few moments after a particularly hard phone call.
- 5.012 Nov 2021Lead Registration OfficerCurrent Employee, more than 3 years
Pros
The team are kind, friendly, caring, and always willing to help where possible. It’s honestly the best place I’ve ever worked and I enjoy going to work each day.
Cons
I can’t think of any!
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HETAS Reviews FAQs
HETAS has an overall rating of 4.7 out of 5, based on over 15 reviews left anonymously by employees. 92% of employees would recommend working at HETAS to a friend and 85% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.
92% of HETAS employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated HETAS 4.8 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.
