Hanover Research Reviews | Glassdoor.co.uk

Hanover Research Reviews

Updated 19 Jun 2019

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Found 162 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
80%
Approve of CEO
Hanover Research CEO Wes Givens
Wes Givens
71 Ratings
Pros
  • "They go overboard with parties, happy hours, snacks, and events(in 18 reviews)

  • "support system in place for entry level employees(in 15 reviews)

Cons
More Pros and Cons
  1. "bin man"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bin Man in Lincoln, England
    Recommends
    Positive Outlook

    I worked at Hanover Research full-time for more than 3 years

    Pros

    good money get to finis early and the pay is good and i like my job it is good

    Cons

    smells really bad all the time i think my nose might be broken and i also have to wash my clothes twice a week

    Advice to Management

    pay me more and i would also like more holidays in Jamaica and maybe a company car

    Hanover Research2016-07-17
  2. Helpful (2)

    "Good Launching Pad for Analysts/Entry-Level, Beware to Experienced Candidates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Hanover Research full-time for more than 3 years

    Pros

    Let me start by saying that I valued my three years at Hanover, primarily the relationships established with both co-workers, as well as clients, which have continued beyond the job. For those who are fresh out of college or still new to the market research industry, Hanover is an adequate launching career launching pad, where you will get exposure to various tools and methodologies as well as a variety of clients who...

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    Cons

    On the other hand, there are quite a few areas of concern and red flags at Hanover that you should be aware of before taking that interview or accepting an offer (especially if you are an experienced hire, and even more so if you are coming from another market research firm): 1. Culture – As others have mentioned, the people support is lacking, and this results in an overall "cog-the-wheel mentality" among a lot of people....

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    Advice to Management

    Advice to Job Seekers: Take heed in my words and the words of others here on Glassdoor. Reach out to current and former employees of Hanover, and really get a grasp on the scope of the role you are applying to or looking to take on. Hanover is not for everyone as some have said, but there is definitely those who excel at Hanover, and use it to launch their careers further or further discover where they want to go on their...

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    Hanover Research2019-06-19
  3. "Smart colleagues in a dysfunctional organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Content Director in Arlington, VA

    I have been working at Hanover Research full-time for more than 3 years

    Pros

    Great colleagues, opportunity to work with interesting clients

    Cons

    Dysfunctional organization, poor workload management

    Hanover Research2019-06-10

    Hanover Research Response

    June 13, 2019CHRO

    Thank you for sharing your feedback. We do have great coworkers and get to do interesting work for a variety of clients. As a small company, we have to stay nimble in order to serve an ever changing market. This means that our strategies or protocols may change more often than in ...

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  4. Helpful (1)

    "Great"

    StarStarStarStarStar
      Current Employee - Associate 

      I have been working at Hanover Research full-time

      Pros

      nice people, great work environment

      Cons

      none that I could think of

      Hanover Research2019-04-29

      Hanover Research Response

      May 6, 2019CHRO

      Thank you for your feedback. I am glad you are enjoying your time with us!

    • Helpful (3)

      "Hanover's culture of kindness, trust, and flexibility sets it apart."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Hanover Research full-time

      Pros

      Hanover's culture of kindness, trust, and flexibility sets it apart. The people, as everyone says, are amazing. The work ultimately is interesting and can be more corporate or more mission-driven depending on team. It's a great place to learn, to build a large professional network, and to try new things. If you stay and provide value, you will move up and you will get to learn skills that you may never have even known...

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      Cons

      To expand on the above, I think the root causes of some critiques on here are two things: 1) Hanover grew really, really fast and has had to (or chose to) maintain some structures that some people dislike (1 project at a time, TIGHT deadlines, for most analysts) while repeatedly revamping other structures (CDs -> RDs -> CEDs). This has given some people (especially analysts) a sense that some things are negotiable...

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      Advice to Management

      I don't have any advice to offer. Hanover is a great place to work, and while entry-level roles require hard work, those who stay are given unique professional and growth opportunities.

      Hanover Research2019-04-17

      Hanover Research Response

      June 13, 2019CHRO

      Thank you for your kind words. We're not a perfect employer and there are aspects of our business that we cannot change but it is good to hear that in your experience the positives outweighed the negatives.

    • Helpful (4)

      "Good for what it is"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Analyst in Arlington, VA
      Doesn't Recommend
      Positive Outlook
      No Opinion of CEO

      I worked at Hanover Research full-time for more than 3 years

      Pros

      Looking back on my time at Hanover I appreciate the experience for what it was: a stepping stone for future roles. The training is overall good for Survey, not as good for Secondary. The experience looks good on your resume, especially since you can earn promotions quickly (although Content has moved from 6-month to 12-month review cycles, which slows this down from how it used to be). Time off and benefits are overall...

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      Cons

      After a few years you don't learn as many new skills. Base pay is not high, and promotions often don't have big raises attached. People managers vary a lot in their engagement with direct reports. 401k match is not generous compared to overall benefits package.

      Advice to Management

      Make stronger efforts to retain employees before they give their notice. Attach higher raises to promotions, even if that means fewer promotions. Reevaluate 401k contributions. Put a stronger emphasis on upward feedback and give associates more access to management outside of their individual manager and HR. Advice to employees: Hanover can open A LOT of doors for you. For your next move, look farther than the company...

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      Hanover Research2019-04-18

      Hanover Research Response

      May 28, 2019CHRO

      Thank you for your feedback. There isn't a lot here that I would disagree with besides the 'doesn't recommend' rating you provided. All of the pros listed are great reasons to join Hanover as an entry level employee - a lot of training opportunities, it looks great on a resume and ...

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    • Helpful (3)

      "One year maximum"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend

      I worked at Hanover Research full-time

      Pros

      Hanover is a place where you can get your footing in the research world--they hire directly out of school and serve as a reasonable introduction to market research in terms of the methodologies and tools that you use. My team was full of wonderful people who really banded together to support each other's work, and I know there were other research teams that felt similarly.

      Cons

      The cons vastly outweighed the pros for me, for the following reasons. 1) The people aren't supported, and internal politics rules all. All the researchers I knew, including myself, felt extremely disempowered when it came to impacting research methodology. On a monthly basis, if not more regularly, I would strongly recommend certain ways of doing a project to make it the most successful, and I was always dismissed by...

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      Advice to Management

      -Ask your current associates and analysts what they would do to improve their relationship with their manager and content directors. The analyst relationship all the different pieces of management is confusing and completely non transparent. -Create a more supportive work culture. I know that's an extremely tall and vague order, but the revolving door of researchers should be an indication that something needs fixing....

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      Hanover Research2019-04-18

      Hanover Research Response

      May 6, 2019Chief Content Officer

      Thank you for your feedback. I am sorry that for you the cons outweighed your appreciation of the wonderful people that really are a Hanover hallmark. I must confess to being baffled by some of the issues you mention. For example, I am sure you are aware that we have a monthly ...

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    • Helpful (8)

      "A good place to start your career"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Analyst in Ballston, VA
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I worked at Hanover Research full-time for more than a year

      Pros

      -As an analyst, the people I worked with were the biggest pro at Hanover. Smart, kind, generous people. It is so easy to be siloed with the type of work Hanover does, but every analyst I worked with was open to helping, teaching, and supporting others. I have made lifelong friends here. -Hanover is a good place to start your career. You are given a lot of responsibility in terms of the deliverables you produce for...

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      Cons

      -Culture can be toxic. Unfortunately, Hanover grew at a rate that was not sustainable for the structure they had. There’s lots of restructuring happening all the time to address these issues, and, to Hanover’s credit, I truly believe they are moving into the right direction. However, at present, there are a lot of blind spots for those in upper management roles such that a few bad apples in middle management can ruin...

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      Advice to Management

      Promote more teamwork between managers and analysts. Promote communication. Listen to your analysts. Be more discerning of the people you hire for management roles. The best and most effective managers are the ones who are empathetic to analysts. I found myself doing the best work for those managers.

      Hanover Research2019-03-17

      Hanover Research Response

      March 19, 2019Chief Content Officer

      Thank you for your feedback. I am very glad to hear you loved the work you did here, and am sorry that experience was soured by a few bad interactions. As you know, we take performance management really seriously at Hanover. When it appears that someone is struggling in a managerial ...

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    • Helpful (6)

      "Fast growing company, high expectations for lowish salaries"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Senior Research Associate 
      Positive Outlook
      Approves of CEO

      I worked at Hanover Research full-time

      Pros

      Young people, fast growing company

      Cons

      Having moved on to other companies with managers with actual experience and TIME to manage, I see now what a cop out "managing up" is

      Advice to Management

      There needs to be actual management of employees, just having content directors who have no time or motivation to manage people is not a good structure to retain people.

      Hanover Research2019-02-22
    • Helpful (2)

      "Great Company, Great People and a Great Service"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Director 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Hanover Research full-time for less than a year

      Pros

      Though I've been here for less than a year, I can safely say that coming to Hanover has been one of the best decisions of my professional career. Having worked for a handful of companies, this is easily the best on-boarding experience I've ever had and I am confident that I have received and still receive the training and the guidance needed to excel in my position. My manager and the entire leadership team are incredibly...

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      Cons

      We work at a very fast pace and sometimes it can be hard to keep your head above water. It's definitely not for everyone and there will be turnover but so far, it's been a great fit me

      Advice to Management

      Keep doing what you're doing!

      Hanover Research2019-01-25
    Found 162 reviews