Hargreaves Lansdown Reviews

Thank you so much for sharing the details of your journey so far with us - it's fantastic to hear that you're clearly doing a great job at HL, and have had the opportunity to get into new teams and gain new skills and experiences! We completely agree that we have amazing people at here, and that you have had a positive experience with your teams and managers. We do agree that in busy times, we could always consider bringing more people into key teams, and we do do that, however we are also working hard on our systems and processes to make tasks much more efficient over time, to ease the strain during busy periods.

Thank you for sharing your positive views, especially on our amazing focus on our products and client service - it's what we've always been known for, and we work tirelessly to ensure this is always our priority. We understand your comment around growing quickly - we've had a busy past few years to say the least! However we filled 40% of our vacancies internally in the past year, so there is definitely a lot of internal development and progression opportunities! You are right in saying we have salary plans in place now across the organisation, but this has allowed greater transparency on pay and reward, which has received very positive feedback so far.

Thank you for leaving us such a positive review! We agree that our location is one of the best in Bristol (we may be a little biased!), with great transport links and a beautiful view of the Harbourside. Our office refresh in 2018 was really well received, including the open and collaborative spaces for our colleagues to work in a more agile way. We do understand that in some areas of the business, it is more challenging to move upwards, especially if you're an absolute expert in your field, however we are keen to continue to make improvements on this for all colleagues.

Really pleased to hear that you had a good experience at HL, and good to see that you stayed with us for a number of years! We definitely agree with your assessment of the 'Pros' - we work hard to provide internal opportunities for development and promotion, and are delighted to have embedded a great culture for all of our colleagues. Since last year we have continued to work on our pay, reward and benefits structures, and we hope you felt well rewarded with a competitive overall package.

Thank you so much for the positive review! We're really pleased to hear that you value the people and culture at HL - we've spent a lot of time bringing our colleagues along on our culture journey, so it's good to see that it's working. We understand that being on the phones can be challenging, however thank you for continuing to be at the forefront of our business, delivering excellent client service day-in, day-out.

Thank you for leaving us a review of your time at HL so far - we definitely agree that the people in our Operations teams are great! We have a lot of internal movement and progression throughout HL, and a lot of this comes from our entry level departments - whilst this is fantastic news, it does then mean that we need to continue bringing brilliant people into these teams.

Thank you for taking the time to leave us an honest review. We have spent a lot of time over the past few months developing a really great training, development and progression plan for our Helpdesk departments, to help us build motivated, engaged and high performing teams.