Hargreaves Lansdown Reviews
Updated 11 Jul 2019
Found 81 reviews
"Team work and working environment" (in 8 reviews)
"Nice office, dress down Fridays, people up for going pub after work" (in 6 reviews)
"Senior management think they are above everyone else, lack of decent career opportunities, basically just a call hotline for pensions" (in 6 reviews)
"No career progression, apart from going from a junior call centre operative to a senior one" (in 5 reviews)
- Featured ReviewHelpful (4)
"A great place to work, and still getting better"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Hargreaves Lansdown part-time for more than a year
Pros
- Business has and still is performing very well, which is a nice environment to work in day-to-day – good news is shared very frequently -Lots of communication from different areas/teams, including a monthly update from the CEO - Huge focus on client service and doing the right thing - Lots of positive changes to the culture of the business – agile teams, flexible working, better benefits, more open about the future...
Show MoreCons
- Still a little behind in terms of innovative technology, however this is slowly creeping into certain areas - A little frantic around busy times of the year – better and earlier planning is definitely needed
Advice to Management
Keep doing what you’re doing – overall HL is a great place to work, and the progress in terms of transparency, diversity and a creating a happy workforce is clear to see.
Hargreaves Lansdown2019-02-25 "Ambitious company with real focus on putting the client first"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Hargreaves Lansdown full-time for more than a year
Pros
Strong culture of doing the right thing by the client Good senior management team who communicate quickly and effectively Good benefits package
Cons
Base pay is low given the volume of work and exceptionally high standards demanded
Hargreaves Lansdown2019-06-07Hargreaves Lansdown Response
June 17, 2019 – HR Business Partner
Thank you so much for sharing your thoughts on working at HL. It’s great to hear that you feel we genuinely live by our value to always ‘do the right thing’ for our clients. It’s also great to know you feel our senior management team communicate effectively – this is something we’ve ...
Show More"Accounting job at hargreaves lansdown"
StarStarStarStarStarI have been working at Hargreaves Lansdown full-time
Pros
Good culture and teamwork. Fun place to work
Cons
Can be very set roles
Hargreaves Lansdown2019-07-09Hargreaves Lansdown Response
July 15, 2019 – HR Business Partner
Thank you for sharing your views about working at HL. It’s brilliant to know that you think our culture and team working environment are some of our strengths – we’ve worked incredibly hard to get this right for everyone!
"Decent place to start."
StarStarStarStarStarDoesn't RecommendPositive OutlookNo Opinion of CEOI worked at Hargreaves Lansdown full-time for more than a year
Pros
Good CV builder. Nice immediate management.
Cons
Low base rate of pay. Little structure for training and progression. Not investing in employees.
Hargreaves Lansdown2019-07-10Hargreaves Lansdown Response
July 15, 2019 – HR Business Partner
Thank you for taking the time to tell us your thoughts about your time at HL. We take the feedback on board that your team was quite specialist, and therefore progression opportunities would have needed to be tailored carefully. Having said that, we have invested hugely in our ...
Show More"Good place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Hargreaves Lansdown full-time for less than a year
Pros
Environment, social, pay and overtime rates
Cons
High pressure, repetitive, long hours.
Hargreaves Lansdown2019-06-11Hargreaves Lansdown Response
June 17, 2019 – HR Business Partner
Thank you for taking the time to leave us some feedback. We’re pleased to hear that you enjoyed your time at HL, and that our working environment, social activities and pay rates were all good. We have just successfully completed our busiest time of year, and appreciate that everyone ...
Show More"No IT future"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI worked at Hargreaves Lansdown full-time for more than 5 years
Pros
Flexible working pattern and working from home. Good location in Bristol. Wonderful people
Cons
Pay & reward is poor. Recently capped the salary bands with no prospect for future annual pay rises Offshore IT site is rewriting existing systems with promise of including Bristol staff but so far inclusion is limited to translating cobol into business requirements for offshore to rewrite as Java
Advice to Management
Be honest and stick to promises.
Hargreaves Lansdown2019-07-11Hargreaves Lansdown Response
July 15, 2019 – HR Business Partner
We’re really glad that you thought the people at HL were great – it’s what we’ve built our business on. We have been on a journey recently with our pay and reward structures, and there is still further work to be done in some areas, so we absolutely take your feedback on board. ...
Show More"Exciting changes"
StarStarStarStarStarRecommendsPositive OutlookApproves of CEOI have been working at Hargreaves Lansdown full-time for more than 10 years
Pros
The culture of HL has completely changed since around 2017/18, valuing diversity and embedding values across the company.
Cons
Still a lot to be done modernising the old ways of doing things but they're getting there!
Advice to Management
Keep progressing in the direction we're heading!
Hargreaves Lansdown2019-05-15Hargreaves Lansdown Response
May 16, 2019 – HR Business Partner
It’s great to hear you feel that HL has undergone some exciting changes – thank you so much for your feedback. It’s very encouraging that after being with us for over 10 years, you still feel incredibly positive about the business. Since the launch of our values in 2017, we have ...
Show More"OK as a stepping stone not much else"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendPositive OutlookApproves of CEOI have been working at Hargreaves Lansdown full-time for more than a year
Pros
Decent team of people Support (within the team) is generally pretty good Training opportunities
Cons
Pay is a joke compared to other organisations for the same job. We had around 5 people leave our team within a 3 mo th period for jobs paying up to 10k more. Pension contribution is terrible for a company that advertises it so heavily. Very much a "HL Way" if you try to innovate or do things different, you'll be shut down and told to do it the HL way. Communication between teams is abysmal, a very siloed environment.
Advice to Management
Start doing proper market research, it doesn't take long for employees to figure out that they can be getting a much better wage elsewhere. Be open to innovation and don't be quite so harsh on crushing things without first trying to figure out if they can be useful. The HL way isn't the only way.
Hargreaves Lansdown2019-05-29Hargreaves Lansdown Response
June 17, 2019 – HR Business Partner
We appreciate that you feel there are issues that need to be addressed within your role. With regard to pay, this has been highlighted and we are currently addressing and rectifying it. We have also been implementing more agile ways of working across the business in order to address ...
Show More"Amazing place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Hargreaves Lansdown part-time for less than a year
Pros
The company has fantastic values which really do create a great working environment- everyone is driven to do their best.
Cons
Hard to think of one.
Advice to Management
Keep up the great working environment- if it ain’t broke...
Hargreaves Lansdown2019-05-09Hargreaves Lansdown Response
May 16, 2019 – HR Business Partner
Thank you for leaving us such a positive review of your time at HL so far. It’s fantastic to hear that you feel our values have created a great working environment – we are committed to ensuring that everyone who joins us reflects our values, and helps us to deliver the best possible ...
Show More"Great employer"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Hargreaves Lansdown full-time for more than a year
Pros
Team work and working environment
Cons
Some processes take longer than possibly needed
Hargreaves Lansdown2019-05-08Hargreaves Lansdown Response
May 16, 2019 – HR Business Partner
Thank you for considering us a great employer! We have put a lot of time into ensuring we have a working environment that is inclusive and collaborative for all of our teams. We do understand that some of our processes could be a bit more efficient, and we have a number of ...
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Hargreaves Lansdown Response
March 11, 2019 – HR Business Partner
Thank you for taking the time to leave your feedback, and for considering Hargreaves Lansdown (HL) a ‘5 star’ place to work. We have been working incredibly hard to ensure our employees are well looked-after, and it is encouraging that you feel we have a happy workforce. We appreciate ...
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