Harrods Employee Reviews about "long hours"

Updated 19 Jan 2021

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3.8
70%
Recommend to a Friend
81%
Approve of CEO
Harrods Managing Director Michael Ward
Michael Ward
456 Ratings
Pros
  • "Best place to work, Lovely management team, discounted food canteen and staff discount on most of things(in 112 reviews)

  • "good discount with your harrods rewards card(in 54 reviews)

  • Cons
  • "Managers are rude, hard to have relationships with clients if not in a boutique, very busy in the summer - long hours(in 54 reviews)

  • "Dysfunctional senior management team(in 26 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "long hours"

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    1. 5.0
      Former Employee

      Good place to work!

      9 Sep 2020 - Brand Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good colleagues, a good place to work, good advancement opportunities

      Cons

      Snobby people, long hours, late shifts

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    2. 4.0
      Former Employee, less than 1 year

      Good but....

      19 Jan 2021 - Sales Assistant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay, good staff benefits

      Cons

      Managers are rude, hard to have relationships with clients if not in a boutique, very busy in the summer - long hours

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    3. 4.0
      Former Contractor, less than 1 year

      Temporary Sales Associate

      17 Jan 2021 - Temporary Sales Associate in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly staff and colleagues Generous staff discount

      Cons

      Long hours of standing everyday

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    4. 4.0
      Former Employee

      Salary

      14 Nov 2020 - Sales Associate in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary and nice culture

      Cons

      Long hours on your feet

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    5. 4.0
      Former Employee, less than 1 year

      Good formation and good team work

      6 Oct 2020 - Sales Assistant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Steep leaning curve - Good communication - Employee discounts

      Cons

      - Client can be difficult and disrespectful - Long hours and very physical job

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    6. 4.0
      Former Employee, more than 1 year

      First Job

      9 Sep 2020 - Buyers Clerk in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great training in place for development

      Cons

      Long hours in the office

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    7. 4.0
      Former Employee, more than 1 year

      really good employer

      30 Aug 2020 - Sales Assistant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great wage and friendly people

      Cons

      long hours and some rude customers

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    8. 5.0
      Former Employee

      Excellent working environment and Friendly Colleagues

      12 May 2020 - Student in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Facilities are easy to use and Highly centred customer service - good training- long work hours- full training provided- excellent manager- a lot of benefits. Learned to work in a very paced environment.

      Cons

      Very high expectations Long hours Keeping customer satisfaction progressive

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    9. 5.0
      Current Employee

      Nice company

      15 Aug 2020 - Product Photographer in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A lot of Benefits with discount.

      Cons

      Low pay and long hours.

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    10. 1.0
      Former Employee

      RUDE MANAGEMENT, LONG HOURS AND A MISERABLE PLACE TO WORK AT.

      19 Feb 2020 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - There are some really nice people to work with - Most customers are nice

      Cons

      - Rude management, especially the “top dogs” that work on the shop floor. They act like they are above you and treat you terribly. - Horrible hours, if you work here there’s NO SOCIAL LIFE when you’re working full time, you get treated like a slave. - 70% of staff you work with are extremely stuck up and act like they’re above you! - No discount on the top brands - impossible to progress - long hours and on your feet the whole day - in general a terrible place to work in I feel sorry for people who have to work in that environment.

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      2 people found this review helpful

      Harrods Response

      Retail Director

      Hello, I am really disappointed to hear about your experience. I would like the chance to talk with you to understand in more detail. My email is Laura.Brown@harrods.com. Thanks

    Viewing 1 - 10 of 54 Reviews

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