Harvey Nichols Reviews | Glassdoor.co.uk

Harvey Nichols Reviews

Updated 13 October 2018
132 reviews

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3.4
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Recommend to a friend
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Daniela Rinaldi and Manju Malhotra
11 Ratings

132 Employee Reviews

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Pros
  • "Management are motivating and supportive, great staff discount, the staff are like one big family" (in 13 reviews)

  • "Good discount and staff are nice" (in 11 reviews)

Cons
  • "Thrown in at the deep end on first day - no training on a busy Saturday" (in 5 reviews)

  • "Little to no focus on progression" (in 3 reviews)

More Pros and Cons

  1. "review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    People and product are high quality

    Cons

    disconnect between stores and head office

    Harvey Nichols Response

    3 Oct 2018 – Group Talent Manager

    Thank you for leaving us your feedback! We are happy to hear you are having a positive experience with us. We are always looking to improve ourselves and would therefore really appreciate your... More


  2. "Working for HN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Logistics Assistant in London, England
    Former Employee - Logistics Assistant in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Harvey Nichols full-time (More than a year)

    Pros

    Really good discount price for clothes, season ticket, good lads, good team

    Cons

    Full of rubbish managers (from assistant to department man. and sales man.). changes every week. when the whole department was running smoothly they figured out something how they can screw up the whole team.

    Advice to Management

    let everyone do their job and leave it.

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Floor Manager in London, England
    Former Employee - Floor Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harvey Nichols full-time (More than a year)

    Pros

    Relaxed yet professional environment, lovely store, experienced and friendly colleagues, beautiful brands & products, excellent discounts and benefits, some scope for progression, senior managers are highly engaging

    Cons

    You can try to progress and get told you’re valued/ready yet they will hire someone from Harrods or Selfridges over their internal talent. Some more “well established” managers are set in their ways, cliquey and unhelpful. They see new meat as a big threat and it shows-up their inadequacies. Staff canteen generally serves low quality food. Security staff can be quite unprofessional at times; too chattty and flirting with anything that breathes.

    Advice to Management

    The word of your longstanding managers shouldn’t be gospel. Encourage flexibility and openness.

    Harvey Nichols Response

    3 Oct 2018 – Group Talent Manager

    Thank you for leaving us your feedback! We are very happy to hear that you are have enjoyed your experience with us. We are also glad you have left some suggestions for improvement as this helps us... More


  4. "Senior Management are not taking an interest in the Staff Areas !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Executive in London, England
    Current Employee - Senior Sales Executive in London, England

    I have been working at Harvey Nichols full-time (More than a year)

    Pros

    The Store is unlike most other stores - Relaxed atmosphere - pleasant working conditions-

    Cons

    Toilets are not good - the canteen serves up low quality food - I suspect kept over from day to day.
    Senior Management do not take an interest in the staff areas - they do not visit the staff areas to see what its like.

    Advice to Management

    Senior Management please visit the staff areas such as the Wash Rooms and Canteen area - its not below your dignity to inspect and take action.

    Harvey Nichols Response

    3 Oct 2018 – Group Talent Manager

    Thank you for leaving us your feedback! We are happy to hear that you are having a positive experience with us and that you are enjoying our store environment. We want to thank you for contributing... More


  5. Helpful (1)

    "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Bristol, England
    Current Employee - Supervisor in Bristol, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Harvey Nichols full-time (Less than a year)

    Pros

    Good discount and staff are nice

    Cons

    Stressful, more work than youre paid for

    Advice to Management

    Raise pay

    Harvey Nichols Response

    3 Oct 2018 – Group Talent Manager

    Thank you for taking the time to give us your feedback. Your review helps us to become a better company.

    We are sorry to hear that your journey with us has not been what you expected.

    Please... More


  6. Helpful (1)

    "Good formation and good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chef Tournant in London, England
    Current Employee - Chef Tournant in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Harvey Nichols full-time (More than a year)

    Pros

    Flexible job, different kind of cuisine menu change 4 times per year

    Cons

    Poor salary not frequent opportunity to improve personal career

    Advice to Management

    Listen much more the team , give more chance to grown in the company

    Harvey Nichols Response

    3 Oct 2018 – Group Talent Manager

    Thank you for leaving us your feedback! We are happy to hear that you are having a positive experience with us and we want to thank you for taking part in keeping our fearless and fabulous company... More


  7. "Nasty, unfriendly, bullies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Leeds, England
    Former Employee - Account Manager in Leeds, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Harvey Nichols full-time (Less than a year)

    Pros

    You get 30 percent off some stuff

    Cons

    From my first day here I felt unwanted and uncomfortable. Working on MAC on the beauty floor was pure hell, none of the other beauty stands spoke to me and would look you up and down when you walk in to the back.
    The beauty floor management lin and jo were nasty, bitter, bullies. If they didnt loke you that was it, they would pick at you, if they had an issue they would give you evils and then go and tell a different manager to have a word with you. Absolutely zero class how they went about an issue, they would manage people out if they didnt fit ‘the mould’
    Not one good thing about this place in the end I left with anxiety I was that unhappy, zero support or understanding.

    Advice to Management

    Lin and jo.. Not everyone will work and think exactly how you want, you should realise there are different types of people and not everyone fits your mould. Smiling doesnt hurt and goes a long way.
    If you are a manager maybe try getting some people skills and learn how to manage and not just complain behind peoples back.
    You are both nasty bullies.

    Harvey Nichols Response

    3 Oct 2018 – Group Talent Manager

    Thank you for taking the time to give us your feedback. Your review helps us to become a better company.

    We are sorry to hear that your journey with us has not been what you expected - this is... More

  8. "Cash Office Assistant Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cash Office Assistant in Manchester City Centre, England
    Former Employee - Cash Office Assistant in Manchester City Centre, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Harvey Nichols part-time (More than a year)

    Pros

    Easy Job
    Talk to lots of the staff
    Small team
    computer based

    Cons

    Working alone (dependent on contract)
    can be stressful at busy periods

    Advice to Management

    None

    Harvey Nichols Response

    2 Aug 2018 – Group Talent Manager

    Thank you for taking the time to give us your feedback.

    We are glad you have enjoyed your time with us and will take your uplifting commentary into account for the future.

    We wish you the best... More


  9. "CIS Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CIS Processor in Knightsbridge, England
    Former Employee - CIS Processor in Knightsbridge, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Harvey Nichols full-time (More than a year)

    Pros

    - Friendly team
    - Relaxed atmosphere
    - well that's really

    Cons

    - No product standard control- meaning that very expensive stocks during the sale period just been dumped in white carrier bags and stacked up in the cage. As a result, a lot of damaged goods during the sale period
    -Low salary
    -No salary increase after 1-2 years of employment

    Advice to Management

    - need a better stock quality control

    Harvey Nichols Response

    2 Aug 2018 – Group Talent Manager

    Thank you for taking the time to give us your feedback.

    We are glad you have enjoyed your time with us and will take your uplifting commentary into account for the future.

    We wish you the best... More


  10. "It's a family"

    StarStarStarStarStar
    Current Employee - Concessions Manager in Manchester, England
    Current Employee - Concessions Manager in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harvey Nichols full-time (More than 10 years)

    Pros

    Management are motivating and supportive, great staff discount, the staff are like one big family

    Cons

    I can honestly say this is the best place I have ever worked in although the footfall can be low at times

    Advice to Management

    Do a few more BIG events to get more traffic into the store

    Harvey Nichols Response

    2 Aug 2018 – Group Talent Manager

    Thank you for taking the time to give us your feedback.

    You are certainly helping keeping Harvey Nichols’ fearlessly stylish company culture going strong and we are equally happy to have you as... More


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