Harvey Nichols Reviews

Updated 25 Apr 2021

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3.5
54%
Recommend to a Friend
85%
Approve of CEO
Harvey Nichols Chief Operating Officer Manju Malhotra
Manju Malhotra
25 Ratings
Pros
  • "Good staff discount and decent breaks(in 25 reviews)

  • "Good place to work, good discount job not too difficult(in 22 reviews)

  • Cons
  • "Minimum wage, long hours, work every weekend(in 11 reviews)

  • "Little to no progression opportunities(in 8 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 3 years

      Amazing place great benefits

      22 Apr 2021 - BUYING ADMINISTRATOR in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Definitely the benefits and people

      Cons

      Salaries are small and workload sometimes overwhelming

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      Harvey Nichols Response

      Group Talent Manager

      Thank you for your feedback. We are glad you enjoyed your time with us.

    2. 1.0
      Former Employee, less than 1 year

      Serious change needed !!

      25 Apr 2021 - Manager in Leeds, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good life experience. In previous years the store was a fun place to be, supportive and professional, development opportunities

      Cons

      Bullying culture from the top and ignored by Head Office. Favoritism No work life balance, expected to answer emails 24/7 HR unsupportive The job is straight forward yet entangled with drama and chaos from above Company communication such as Furlough, return dates communicated last minute Punishment culture again directed from the top Security spend more time watching staff than supporting the managers with issues Staffing reduced to critical levels, huge expectations on staff to fill voids causing upset, stress and unprofessional environment which customers commented on Dictatorship environment No staff well-being despite buzz words being thrown around such as mental health Minimal training for managers then expected to train staff on key issues such Covid Organization chaotic and had direct impact on myself, my manager and staff Fear culture No recognition Unprofessionally managed Unhealthy, unsupportive environment As long as the store makes money, staff safety and well-being is irrelevant and Head Office bury their head No questions raised with mass exodus via Voluntary redundancies

      1 person found this review helpful

      Harvey Nichols Response

      Group Talent Manager

      Thank you for your feedback. We have noted your comments and appreciate you taking the time to let us know how you feel.

    3. 4.0
      Current Employee, more than 3 years

      Good place to work if you're hardworking

      15 Apr 2021 - Retail Sales Assistant in Edinburgh, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Friendly staff - Great perks & discounts

      Cons

      - Salary (Min wage) - Not enough staff

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      Harvey Nichols Response

      Group Talent Manager

      Thank you for your feedback. We are glad you enjoyed your time with us.

    4. 4.0
      Former Employee, less than 1 year

      Great job

      4 Apr 2021 - Concierge in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lovely concierge team and manager, lively and busy atmosphere during Christmas period and nice security staff

      Cons

      Relations between varying departments, weekdays can be quite slow.

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      Harvey Nichols Response

      Group Talent Manager

      Thank you for your feedback. We are glad you enjoyed your time with us.

    5. 2.0
      Current Employee, more than 1 year

      Maybe a magic wand can save us!

      20 Apr 2021 - Sales Assistant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very relaxed environment, no pressure, easy-going managers, good staff discount.

      Cons

      On the shopfloor reigns the anarchy because managers are to young and relaxed to pretend respect. There is also a lot to be done behind the scenes, from the canteen to the loos.

      1 person found this review helpful

      Harvey Nichols Response

      Group Talent Manager

      Thank you for your feedback. We have noted your comments and appreciate you taking the time to let us know how you feel.

    6. 1.0
      Former Employee, more than 3 years

      Circus

      18 Nov 2020 - Anonymous Employee in Chiswick, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - the junior and exec staff are mostly really lovely people who help support each other - Summer fridays finish early during summer - sometimes you got free beer though they were past their Bbe date they took the edge off

      Cons

      - everyone in a senior position within the Market department is (or was after wide scale redundancies) inadequate for their role. everything is poorly planned with minimal resources and ends up rushed and poorly executed. - massive bullying atmosphere, led and encouraged by the Marketing director who was fired at the beginning of 2020, and her direct reports. Included misogynistic, homophobic and racist insults to employees. the hr team that should stop this are unhelpful at best. - Shockingly low salary bands for every role, and the travelcard that was supposed to supplement it has been removed. Some people have to take Saturday roles. This also means the discount is pointless and your pay is so low you can't even afford ASOS prices. - communication from the top is terrible. big company announcements are left till last minute. furlough and redundancies aren't communicated until the board have seen what harrods and John lewis have done first, leaving all staff in the dark about what's going on.

      Continue reading
      4 people found this review helpful

      Harvey Nichols Response

      Group Talent Manager

      Thank you for your feedback. We have noted your comments and appreciate you taking the time to let us know how you feel.

    7. 5.0
      Current Employee, less than 1 year

      Great Company

      21 Mar 2021 - Retail Sales Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good discounts for all employees

      Cons

      The staff can be a bit egotitstical

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      Harvey Nichols Response

      Group Talent Manager

      Thank you for your feedback. We are glad you are enjoying your time with us.

    8. 4.0
      Former Employee, less than 1 year

      growth

      23 Mar 2021 - Assistant Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      small but intense fashion role

      Cons

      digital awareness for shopping experiences

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      Harvey Nichols Response

      Group Talent Manager

      Thank you for your feedback. We have noted your comments and appreciate you taking the time to let us know how you feel.

    9. 5.0
      Former Employee, more than 1 year

      Great company to work for

      12 Mar 2021 - Personal Assistant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management kept you informed within the business

      Cons

      office location is not ideal

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      Harvey Nichols Response

      Group Talent Manager

      Thank you for your feedback. We are glad you enjoyed your time with us.

    10. 4.0
      Former Employee, more than 1 year

      Fun place to work

      8 Mar 2021 - Head Bartender 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Strong incentives, like trips abroad.

      Cons

      Other departments having egos, that look down on hospitality staff.

      Be the first to find this review helpful

      Harvey Nichols Response

      Group Talent Manager

      Thank you for your feedback. We have noted your comments and appreciate you taking the time to let us know how you feel.

    Viewing 1 - 10 of 292 Reviews

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