Hays Travel Reviews

Updated Nov 23, 2021

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Found 129 of over 143 reviews

3.4
51%
Recommend to a Friend
84%
Approve of CEO
Hays Travel Owner and Chair Irene Hays
Irene Hays
16 Ratings
Pros
  • "treated really well by all head office(in 6 reviews)

  • "Discounted holidays and good rates on travel money(in 4 reviews)

  • Cons
  • "Poor recent communication between staff and head office(in 6 reviews)

  • "Nothing is never enough, pay is poor, expect a lot with nothing in return(in 6 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, less than 1 year

      Travel consultant at Hays

      Nov 15, 2021 - Travel Consultant in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      Having to work at the weekend

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    2. 2.0
      Former Employee

      No support for disabled people

      Nov 19, 2021 - Travel Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Discounts Progression Training Staff parties Educational trips….if you’re very very lucky

      Cons

      -Bullying culture -Was there a year and still no reasonable adjustments for my disability thereby breaking legal requirements -Poor wages -Black out dates for taking holidays -High staff turn over -Short staffing

      1 person found this review helpful
    3. 5.0
      Current Employee

      .

      Nov 2, 2021 - Foreign Exchange Consultant in Exeter, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      really enjoyable job and great team

      Cons

      Can be a quiet job at times

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    4. 4.0
      Current Employee, more than 1 year

      Values employment

      Oct 28, 2021 - Branch Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Values employees and very helpful

      Cons

      Not competitive pay for job role

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    5. 3.0
      Former Employee

      Reasonable Company

      Nov 8, 2021 - Cleaner in Lancaster, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good contract work and pay okay

      Cons

      Has an umbrella payment company

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    6. 1.0
      Former Employee, less than 1 year

      They don't care about you :(

      Nov 23, 2021 - Apprentice Travel Consultant in Manchester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Holiday Discounts and making new friends.

      Cons

      Joined back in April 2021 as an apprentice, at first everything okay, given a very warm welcoming into the company and branch I worked at. When you officially start in branch, it turns against you. The whole atmosphere in branch changes, they leave you to do it and it turns very toxic. I was never given any chances or support in branch from my colleagues, I wasn't given the proper training from my trainer and it was impossible to get in contact with my trainer or anyone from the training team. Terrible communication between myself and head office, even in branch as well, I would try and get involved with the team but they would push me out off the banter or conversations. I would constantly get negative feedback from my team even though the branch was always quiet. I was judged on who I'am as a person and I got bullied out off the branch. I was removed of social media for no reason at all while still working in the branch. When trying to get help from someone who higher they were pretending to be busy playing on their phone. In the end I left, I would never recommend anyone doing the apprenticeship programme here. Its oversold as 'award winning' where you just get treated like the another number. They will try and destroy your future. All they care about is profits and sales, basically money and they especially don't care about anyone in the company or your mental health. They highly discriminate male workers and stereotype women! I WOULD HIGHLY RECOMMEND AVOIDING!

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      1 person found this review helpful
    7. 1.0
      Former Employee, less than 1 year

      Awful company

      Nov 17, 2021 - Apprentice Travel Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Handing my notice In leaving

      Cons

      Poor pay Bullying All they care about is profit 1 staff member running a shop is Ridiculous

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      1 person found this review helpful
    8. 5.0
      Current Employee, less than 1 year

      Great company

      Oct 12, 2021 - Assistant Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Continuous training, friendly staff, average salary.

      Cons

      Not come across anything to complain about yet.

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    9. 1.0
      Former Employee, more than 1 year

      Unprofessional Company

      Nov 14, 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There were no positives unfortunately

      Cons

      Unprofessional company to work for they make the rules up as they go along staff work in unsafe conditions and run on bear minimum each day. There is no career development and I only received two one to one meetings with management in my two years employment.

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    10. 1.0
      Current Employee, less than 1 year

      Shocking

      Nov 13, 2021 - Recruiter in Sunderland, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Sometimes get holiday discount on certain holidays

      Cons

      Wages Work life balance Poor office environment Expensive parking

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    Viewing 1 - 10 of 129 Reviews

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