Helping Hands Home Care Reviews

Fantastic to see that you've got the support and freedom you require to be brilliant at your role. Our support functions work hard to make sure you've got the tools to succeed and it's great to see that is being felt by yourself in branch. New ideas are always welcomed as we're constantly looking at ways to be better - so it's great to have someone on board who shares that same ethos.

If you ever need help with anything in the future, email me on daniel.pitman@helpinghands.co.uk and I'll do everything I can to help.... MoreLess

What a fantastic read this was! Really amazing that you've managed to move to Care and Training Practitioner in such a short space of time, that's surely a credit to you and your work ethic with Helping Hands. Tim loves to pop into the branches, spending time with the teams and finding out how they're getting on - I'm sure you'll see him again soon!

If you ever need any extra support, give us a shout here in Head Office and we'll be able to help.

Thanks,
Dan... MoreLess

We couldn't agree more than the most important thing about providing care is your passion for it.

We recruit solely on this basis, not asking for experience to apply with us - because we know that great carers don't necessarily need to have cared before; we just need to know that you're here for the right reasons and our world-class training can teach you everything else you need to know.

It's a shame that you feel you've had an experience that doesn't reflect this. I'd also like to hear more about the communication issues you're experiencing too, to see if there's anything we can do to help. Email me if you wish on daniel.pitman@helpinghands.co.uk, I'll be happy to help.... MoreLess

Thanks for taking the time to leave us a review - always lovely to hear from our carers, especially ones that have just completed their training. I'll be passing the feedback about the MAR and medication chapter onto the training team for you, it's always important for us to hear how the training is being received and how we can improve. If you ever need any extra support from Head Office, you can always send me an email on daniel.pitman@helpinghands.co.uk and I'll do my best to assist you.

Thanks,
Dan... MoreLess

Hi there, thanks for leaving us a review. We get a lot of great feedback about Lottie and the team in Exeter so I'm glad to hear you're having the same experience. If you ever require any extra support from Head Office, we're always here to offer help, just let us know.

Thanks,
Dan... MoreLess

Hi there, glad to hear that you're having such a great time in your role, our carers really do find the work they do super rewarding. All carers, branch staff and head office teams get paid on the 14th, however you do raise a good point that having a substantially different pay date to most companies can be an issue when you first join. I'll send the feedback across to payroll and see if there's anything we can do internally to help out with this!

Thanks,
Dan... MoreLess

Hi there, can I just say that this is a really well thought out and written review! So great to hear how the training is being received and interpreted by our brand new carers, especially as we've taken steps ourselves to make the training easier to digest (we realise that there's a lot to take on board very quickly.)

But just finally, meeting our new carers on a weekly basis is still a pillar of Tim's week, every week; a real testament to our company values.

Thanks,
Dan... MoreLess

Hi there, thanks for leaving us a review. All feedback is appreciated - I'd like to find out more about your experience with Helping Hands if you're able to discuss further. Drop me an email on daniel.pitman@helpinghands.co.uk so I can find out the reasons why you felt there was a lack of support for you. Thanks in advance, hope to hear from you soon.... MoreLess