Filter
Filter
"I have just come home from my training with Helping Hands" (in 66 reviews)
"I enjoy working for helping hands as they look after their employees" (in 13 reviews)
"So far, I have not come across any downside to working for Helping Hands" (in 19 reviews)
"I have found no cons working for Helping Hands - on the contrary; it’s better than I could have ever expected" (in 19 reviews)
I have been working at Helping Hands Home Care full-time (Less than a year)
Pros
I am always made to feel like a valued team member, everyone always tells you to let them know if you need a hand, and when you do, people are happy to help.
I am given so much freedom in my role, if I think of something that I think would be a good idea, I am encouraged and supported to pursue that idea. I genuinely love my job.
Cons
The only downside I can think of is that we often travel quite far and traffic is usually a bit of a nightmare.
Advice to Management
Continue to be as supportive as you are.
I have been working at Helping Hands Home Care part-time (Less than a year)
Pros
I started as a carer in July 2018 and have already progressed to Care and Training Practitioner. I have met some lovely clients whom I love to look after. This job is so rewarding, I go home at night feeling happy and I look forward to going to work. My manager, the branch team and the wider team are all so lovely and are always a pleasure to talk to, this includes Tim the CEO who popped into our branch last week. I love working for this company and I'm so glad I was given the chance to do so.
Cons
I honestly cannot think of any.
Advice to Management
Keep doing what you are doing!
I worked at Helping Hands Home Care full-time (Less than a year)
Pros
Good pay
Easy hours
Straightforward role
Senior staff are approachable
Cons
Difficult location
Too many ‘team leaders’
Helpful (1)
I have been working at Helping Hands Home Care part-time
Pros
The people you meet, caring is a way of life, part of your personality, it’s not just a job. If you really are a caring person, you’ll love the kind of people you care for, I have made many good relationships, even where they have asked me to return.
Cons
Unfortunately not all of the careers working for helpings hands are the natural caring type of people. Some are just there to earn money, and that sometimes reflects in their work. Also the communication between the company while not on any placements is poor, I could be waiting ages for a response and when I do get one, most of the time I am just palmed off to somebody else’s.
I worked at Helping Hands Home Care full-time
Pros
Good HO suppurt metwrk to arrange meetings
Cons
Not allowed to manage your own diary
I have been working at Helping Hands Home Care full-time
Pros
High Standard quality of service to the customers.
Personal interest in the trainees and employees.
Cons
I would like to do some more practice on the MAR and Medication chapter.
Advice to Management
I have finished the assessment week successfully and i am with my first customer.
I am very pleased that i have joined Helping Hands.
I have been working at Helping Hands Home Care part-time (Less than a year)
Pros
It’s great being part of the Exeter team. Lottie, Karen and Josie are doing an amazing job at the office. Great communication and I always feel very well supported. It’s so nice to meet all my lovely costumers and put a smile on their face.
Cons
No cons, as I feel very possitive about Helping Hands.
I have been working at Helping Hands Home Care part-time (Less than a year)
Pros
I love helping others, and this is a very rewarding job. I feel valued and am happy with the job so far.
Cons
Not been paid yet and I started on 3rd December, you get paid monthly on the 14th. It would be good if there was flexi pay or we got paid weekly.
Advice to Management
Offer weekly pay and better mileage.
I have been working at Helping Hands Home Care full-time (Less than a year)
Pros
I completed the Helping Hands training course very recently and found it excellent. The days were broken up into short periods, so that my attention didn’t wander, and the tutors were friendly, supportive and easy to understand. I felt it was a very good basis for my new career and the on-line continuation to it is also full of information.
I was lucky to be offered a placement right away. I find the work very satisfying and love the feeling that I am looking after people who are at the stage in their lives when they need a helping hand.
I have found all the staff at Helping Hands to be kind, professional and supportive.
Cons
So far, I have not come across any downside to working for Helping Hands.
Advice to Management
Please continue to be just as friendly and enthusiastic as you are! I was impressed that the CEO, Tim Lee came to speak to us during training, emphasising that the company is truly concerned about their employees.
Helpful (2)
I worked at Helping Hands Home Care full-time (Less than a year)
Pros
A good opportunity to help others in need
Cons
Lack of support and difficult communication out of hours
This will replace the current featured review for targeted profile. Are you sure you want to replace it?
Are you sure you want to remove this review from being featured for targeted profile?
Helping Hands Home Care Response
14 Dec 2018 – Recruitment Marketing Manager
Fantastic to see that you've got the support and freedom you require to be brilliant at your role. Our support functions work hard to make sure you've got the tools to succeed and it's great to see that is being felt by yourself in branch. New ideas are always welcomed as we're constantly looking at ways to be better - so it's great to have someone on board who shares that same ethos.
If you ever need help with anything in the future, email me on daniel.pitman@helpinghands.co.uk and I'll do everything I can to help.... MoreLess