Helping Hands Home Care Reviews

Pros

I have been working as part of the Basingstoke team now for six months and can honestly say it's the best job I've had. The management team have bent over backwards to make me feel welcome and part of the team. I had fantastic support when I first started as I had not done home care work before and continue to have encoutagrment and fantastic support from the team. I especially enjoy our monthly meetings with the enthusiasm and team spirit it's hard not to come away feeling inspired.

Advice to Management

Keep doing what your doing its amazing

Pros

Very little overheads. Accommodation provided.

Advice to Management

Pay your employees per hour.

Pros

The Communication, customers and pay is great and very flexible! There is always room from progression and carers are very appreciated by management and the customers. I’ve been with helping hands in Basingstoke for 10 months now and absolutely love what I do it’s definitely more than a job to me. Everybody helps eachover out were more like a family than colegeues.

Pros

I'm approaching 50 and been self employed for years so was quite nervous to start work for an employer again and I had no experience in care, the process in applying and the training was really good and took about a month to officially start,.
The staff in Preston are all really friendly and supportive and have been there every step of the way to help me give the best care possible to some lovely people and I'm so glad I took the plunge and changed my career later on in life, do not feel pressured to work any calls that I'm not happy with.

Pros

I can work for as long as I like and go home when I need to.

Pros

I find it an absolute privilege to be able to help clients live as independently as possible in there own homes. I have had much valued support from the lovely care coordinators and, during a recent family issue, the support from manager Michelle was above and beyond what I expected. I certainly feel cared for by the office.
 I love my job, clients fill my day with such lovely humorous and sometimes sad stories. It can feel lonely driving from call to call, but you can always rely on other carers to give you a boost.
Being a carer isn't for everyone, but you just might be the right person for a specific client, and then, friendships and trust are built and then you have a sense of fulfillment.

Pros

I have worked for helping hands for 9 yrs now and can honestly say that the Durham branch is the best I have worked for they are fully supportive of both staff and customers and do their very best to solve any issues that may arise Michelle the branch manager has helped me progress to my current position and is always around to help me with any questions I may have

Pros

Great company, love working with Helping Hands. Everthing is always done right and on time.

Pros

They paid us on time.

Advice to Management

Weekly communication, visits from manager, updated feedbacks from the families to us, weekly emails with all the updates of the company. We need to learn what is happening!

Pros

I love meeting some lovely people colleagues and customers alike

Advice to Management

The only problem I have is sometimes not having enough time to travel between calls but other than that everything ok if I have any problems Michelle and the rest of the team are at the end of the phone and sort things our asap