Helping Hands Home Care Reviews

Pros

I am always made to feel like a valued team member, everyone always tells you to let them know if you need a hand, and when you do, people are happy to help.
I am given so much freedom in my role, if I think of something that I think would be a good idea, I am encouraged and supported to pursue that idea. I genuinely love my job.

Advice to Management

Continue to be as supportive as you are.

Pros

I've been working for Helping Hands for nearly a year now, they have a great culture around the offices, the work is challenging and fast paced but this has played a key role in helping me develop.

Pros

• Family run
• Good team cohesion
• Solid leadership
• Career progression
• Investment in employees
• Competitive pay
• Understanding management - i.e being able to go to doctor appointments in work time
• Growing business
• If you work hard you will be recognised and rewarded
• Brilliant Annual Conference/Internal Awards Night
• Invested in making a difference

Advice to Management

Improve the benefit package for the standard employee and don't be afraid to embrace change. Then, when changes are made make sure all employees know about them.

Staff retention should be priority no matter the cost.

Happy employees work hard.

Pros

Great company values, open door policy, CEO on first name terms with most of the staff. I have been with the company for 16 years, I started as a carer and have progressed to running my own branch, internal growth is fantastic!

Pros

- great company values
- very friendly and helpful members of the team
- we make a difference to people's lives every day
- the CEO, COO and all the Directors are approachable and get involved
- great career opportunities
- the company support and value you

Pros

Constant collaboration allows me to interact with a lot of people from all walks of life! Fantastic co-workers!

Advice to Management

Continue to invest in your employees which leads to a high retention rate

Pros

I have been working happily with helping hands for 4 years now, I absolutely love it! The staff and customers are all so friendly, I hope to work for helping hands for many more years 😊

Pros

You can move up through the business.
Everyone is very helpful.
You get a lot of support.

Advice to Management

Keep up the great work!

Pros

I enjoy working for this company because there is always plenty of work. There is excellant training and the support is great and the pay is good.

Pros

Flexible hours, the smile you put on someone’s face when they open the door and know you have come to make their day easier. Personally I find this Job SO rewarding and making a difference to another persons life every day is the best feeling. I have learnt so much about difficulties facing the elderly and individuals with special needs , it fascinates me to learn a new thing every day. The stories from the elderly customers are just priceless...their experiences...their journey. And now it’s their time to rest and I can make their life a bit easier when they need a helping hand . I have managed to use my own experience as a teacher to make resources to prompt memory with our customers that have dementia , it’s a job that lets you give back .

Advice to Management

I feel extremely supported at my Chelmsford branch led by my manager Esther Graham, care co ordinatior Lottie...they organise my rota snd are very understanding of family situations. They give constant feedback where I have done things great and areas I could improve in which is extremely valuable so as all of us deliver the highest quality of care. I feel very happy to be part of our helping hands team at Chelmsford.