Her Majesty's Revenue & Customs Reviews | Glassdoor.co.uk

Her Majesty's Revenue & Customs Reviews

Updated 14 April 2019
350 reviews

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3.2
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Her Majesty's Revenue & Customs Chief Executive and Permanent Secretary Sir Jonathan Thompson
Sir Jonathan Thompson
63 Ratings

Employee Reviews

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Pros
  • "Good work life balance and pension package" (in 41 reviews)

  • "flexible working hours extra hours go towards flexible leave" (in 44 reviews)

Cons
  • "Senior management and future plans" (in 20 reviews)

  • "No proper pay rise for years makes you feel unappreciated" (in 20 reviews)

More Pros and Cons

  1. Featured Review

    "Flexible Learning Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Scientist in London, England
    Current Employee - Data Scientist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time (More than a year)

    Pros

    Lots of opportunities for advancement

    Cons

    Its the civil service and they like to do thing s their way.

    Advice to Management

    Pay advancement is necessary or talent will leave.


  2. "Flexible Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs part-time

    Pros

    Very flexible when it comes to hours and work/life balance

    Cons

    Pay isn't that great, but sufficient

    Advice to Management

    None really, as worked at level with team leaders

  3. "Stable Income, Opportunities depend on deparment you are in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Tax Customer Service in Glasgow, Scotland
    Current Employee - Business Tax Customer Service in Glasgow, Scotland
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Her Majesty's Revenue & Customs full-time (More than 3 years)

    Pros

    -Good opportunities for growth IF the department encourages it. Can be difficult to get out of the contact centre
    -Stable income
    -Flexi time

    Cons

    -Fixed pay
    -Equivalent job in private sector likely to be more paid


  4. "good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Her Majesty's Revenue & Customs part-time

    Pros

    good place to work will recommend

    Cons

    salary low compare to work load


  5. "Economic Adviser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Economist in Manchester, England
    Current Employee - Senior Economist in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time (More than 3 years)

    Pros

    Great place to work, complex policy problems, trying to give the best policy advice to ministers.

    Cons

    Large expectation of staff sometimes, especially during fiscal events.

    Advice to Management

    Keep up the good work.


  6. Helpful (1)

    "HMRC"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Her Majesty's Revenue & Customs full-time

    Pros

    good pension and flexible working

    Cons

    lack of progression, "dead mans shoes"


  7. Helpful (1)

    "good if in right department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    good if in right department

    Cons

    Silly promotion system that you have to learn

  8. "Compliance officer"

    StarStarStarStarStar
    Current Employee - Compliance Officer
    Current Employee - Compliance Officer

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    Good training. Benefits. Holiday. Sick leave. Flexie

    Cons

    Pay, depends what department you work for.


  9. "Mixed review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compliance in Newcastle, England
    Former Employee - Compliance in Newcastle, England
    Recommends

    I worked at Her Majesty's Revenue & Customs full-time (More than 10 years)

    Pros

    Great People to work with
    Flexible Working
    Surface Pro & Mobile to be able to remote work
    Interesting work

    Cons

    Unfair and poor recruitment process
    Undervalue staff
    Grades not defined


  10. "No prospects"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edinburgh, Scotland
    Current Employee - Anonymous Employee in Edinburgh, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Her Majesty's Revenue & Customs part-time (More than 10 years)

    Pros

    You get fleet time (which they are trying to remove)

    Cons

    Treat you like a number