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Her Majesty's Revenue & Customs Reviews
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    Her Majesty's Revenue & Customs Reviews

    Updated 3 October 2018
    287 reviews

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    Full-timePart-time
    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Her Majesty's Revenue & Customs Chief Executive and Permanent Secretary Jon Thompson
    Jon Thompson
    36 Ratings

    287 Employee Reviews

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    Pros

    • "Great work life balance and opportunities to learn" (in 33 reviews)

    • "Flexible working, room for progression upto HO relatively easier" (in 37 reviews)

    Cons

    • "Pay is shocking - no pay rise for the last 10 years" (in 18 reviews)

    • "Senior management place more importance on their own teams stats rather than developing their people" (in 18 reviews)

    More Pros and Cons

    1. "HR Adviser"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Human Resources Advisor in Glasgow, Scotland
      Current Employee - Human Resources Advisor in Glasgow, Scotland
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Her Majesty's Revenue & Customs full-time (More than 10 years)

      Pros

      Great Terms & Conditions. Good environment.

      Cons

      Pay has failed to keep pace with Rate of Inflation for a decade.

      Advice to Management

      Challenge Government on pay restrictions or lose your best and brightest.

    2. "Good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Approves of CEO

      I have been working at Her Majesty's Revenue & Customs full-time

      Pros

      Flexible working
      Promotion opportunities
      Varied type of work

      Cons

      Needs higher pay
      Invest more in staff

      3. Join the Her Majesty's Revenue & Customs team
      See Our Latest Jobs

    3. "Good Perks"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Her Majesty's Revenue & Customs full-time

      Pros

      Good perks, good atmosphere, amazing development teams

      Cons

      terrible managers and too much red tape and do things too much by the book with no leeway

    4. "Great place to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Her Majesty's Revenue & Customs full-time

      Pros

      Great place to be great staff and training

      Cons

      I can't think of any cons

    5. "Good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Consultant in Salford, North West England, England
      Current Employee - Customer Service Consultant in Salford, North West England, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Her Majesty's Revenue & Customs full-time (Less than a year)

      Pros

      Professional support. Public service. Relaxed environment.

      Cons

      Disorganised. Not clear leadership. Labrynthine.

    6. "Investigation Officer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Financial Investigator in Manchester, England
      Current Employee - Financial Investigator in Manchester, England
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I have been working at Her Majesty's Revenue & Customs full-time (More than a year)

      Pros

      Training, People, Interesting work, Meaningfull work, Pension

      Cons

      Senior Management (Old Guard), Processes, Pay

      Advice to Management

      Bad Management needs to be sorted out

    7. "Debt Recovery"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Her Majesty's Revenue & Customs full-time

      Pros

      Pay is fine but not enough

      Cons

      Pressure is too much at each moment

      Advice to Management

      Listen to employees more

    8. "-"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Manchester, England
      Current Employee - Anonymous Employee in Manchester, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Her Majesty's Revenue & Customs full-time (More than 3 years)

      Pros

      Great work life balance and opportunities to learn

      Cons

      Progression beyond certain level difficult

      Advice to Management

      -

    9. "Gone massively downhill"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Compliance Officer in Newcastle upon Tyne, England
      Current Employee - Compliance Officer in Newcastle upon Tyne, England
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at Her Majesty's Revenue & Customs full-time (More than 10 years)

      Pros

      Flexitime is about the only good thi g you can say

      Cons

      Staff have become a commodity, simply numbers on a board. Not a career anymore.

      Advice to Management

      Listen to your staff, not the senior managers of areas but those actually on the shop floor. You'll get a true understanding.

    10. "CDIO"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Her Majesty's Revenue & Customs full-time

      Pros

      Lots of opportunities, good training

      Cons

      Stubborn work culture, against process change

    Showing 287 of 305 reviews
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