Her Majesty's Revenue & Customs Reviews | Glassdoor.co.uk

Her Majesty's Revenue & Customs Reviews

Updated Sep 13, 2019

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Found 410 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
70%
Approve of CEO
Her Majesty's Revenue & Customs CEO Sir Jonathan Thompson
Sir Jonathan Thompson
83 Ratings
Pros
Cons
  • "No proper pay rise for years makes you feel unappreciated(in 22 reviews)

  • "There are to cons to working at HMRC(in 22 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (1)

    "Amazing flexibility and development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources in Nottingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time for more than a year

    Pros

    HMRC is very supportive of it's staff's development and gives them so many opportunities to progress and learn in a supportive environment

    Cons

    There are to cons to working at HMRC

    Her Majesty's Revenue & Customs2019-06-18

    Her Majesty's Revenue & Customs Response

    July 29, 2019Social Media Officer

    We are so grateful for your kind words. Thanks for sharing your review with us and the community.

  2. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - GBS Graduate Consultant in Croydon, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time for more than a year

    Pros

    Real good for work life balance

    Cons

    Office too far needs to be closer

    Advice to Management

    Nothing as they are really helpful

    Her Majesty's Revenue & Customs2019-08-14
  3. "It’s ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Analyst in Liverpool, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Her Majesty's Revenue & Customs full-time for more than 5 years

    Pros

    Great people terms and conditions

    Cons

    Low pay and at times disorganised

    Advice to Management

    Staff engagement could be better

    Her Majesty's Revenue & Customs2019-09-06
  4. Helpful (1)

    "Great opportunity and flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time for more than 10 years

    Pros

    Great flexibility and lots of opportunities to work across different professions

    Cons

    Poor pay especially at senior grades

    Her Majesty's Revenue & Customs2019-08-30
  5. "Overall good place of work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Bathgate, Scotland
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Her Majesty's Revenue & Customs full-time for more than 3 years

    Pros

    Flexibuild is a massive plus, the shifts are always worked around the employee and the people within the business are brilliant

    Cons

    Do not have any sick days while working here, they have a very strict and harsh procedure if this is to occur

    Her Majesty's Revenue & Customs2019-09-02
  6. "Little reward, hard work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Revenue Officer in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Her Majesty's Revenue & Customs full-time for more than 8 years

    Pros

    Get a good line manager & it's ok. If your face fits you might get promotion.

    Cons

    Work is monotonous, computer systems are poor.

    Her Majesty's Revenue & Customs2019-09-13
  7. "Work-Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Glasgow, Scotland

    I have been working at Her Majesty's Revenue & Customs full-time for more than 3 years

    Pros

    They are very flexible and promote mental well being.

    Cons

    Shifts pattern could be a challenge

    Her Majesty's Revenue & Customs2019-08-23
  8. "Good colleagues, poor pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Officer 

    I worked at Her Majesty's Revenue & Customs full-time

    Pros

    Good colleagues, junior management not too bad.

    Cons

    Poor pay for the level of knowledge expected.

    Her Majesty's Revenue & Customs2019-09-03
  9. "Placement year at HMRC"

    StarStarStarStarStar
    Current Employee - Assistant Economist in London, England

    I have been working at Her Majesty's Revenue & Customs full-time for more than a year

    Pros

    Flexible working, access to high quality training

    Cons

    Less corporate benefits relative to private sector

    Her Majesty's Revenue & Customs2019-08-20
  10. "Your just a number"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Compliance Higher Officer 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time for more than 8 years

    Pros

    The people are great. Some departments offer flexible working but that seems to be an exception rather than a rule

    Cons

    Managers upon managers upon managers whose job seems to be breaking things that were already fixed. Training is a joke and your often treated as a child in school rather than a professional

    Advice to Management

    Streamline processes in all areas. Have consistent and clear guidelines and start treating employees as adults.

    Her Majesty's Revenue & Customs2019-09-03
Found 410 reviews