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Her Majesty's Revenue & Customs Reviews
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    Her Majesty's Revenue & Customs Reviews

    Updated 16 August 2018
    267 reviews

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    Full-timePart-time
    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Her Majesty's Revenue & Customs Chief Executive and Permanent Secretary Jon Thompson
    Jon Thompson
    25 Ratings

    267 Employee Reviews

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    Pros

    • "Lots of team building activities (if you like that kind of thing) excellent work life balance" (in 30 reviews)

    • "Flexi time, study opportunities, progression opportunities, work life balance" (in 33 reviews)

    Cons

    • "Pay is shocking - no pay rise for the last 10 years" (in 18 reviews)

    • "Senior management place more importance on their own teams stats rather than developing their people" (in 17 reviews)

    More Pros and Cons

    1. "Officer contact centre"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Officer in Workington, England
      Former Employee - Officer in Workington, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Her Majesty's Revenue & Customs part-time (More than 8 years)

      Pros

      Variety of working patterns supports family friendly working - Opportunity to develop skills ever changing working practices -

      Cons

      Regional centre working not accessable in cumbria

      Advice to Management

      Support given to those being made redundant was good in terms of opportunities to learn - flexibility with working hours

    2. "Good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      Pros

      Nice place to work
      Good pension

      Cons

      Boring all the time
      Tightly coupled
      Trivial
      Mundane

      3. Join the Her Majesty's Revenue & Customs team
      See Our Latest Jobs

    3. "Software Developer Apprentice"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Her Majesty's Revenue & Customs full-time

      Pros

      Flexi time basically average working hours cannot be more than 42 and can be taken as time off, decent starting salary for an higher apprentice

      Cons

      Low salary progression, Fair amount of bureaucracy

    4. "Good employer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Statistical Officer in London, England
      Current Employee - Senior Statistical Officer in London, England
      Recommends
      Neutral Outlook

      I have been working at Her Majesty's Revenue & Customs full-time (More than 5 years)

      Pros

      Professional, flex working, great people

      Cons

      The pay is average average.

    5. "Excellent place to develop skills"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Her Majesty's Revenue & Customs full-time

      Pros

      Lots of excellent development opportunities and different options to go into. Lots of progression opportunity.

      Cons

      Lots of change going on just now which some people thrive in but others not so much.

    6. "OK place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Tax Specialist in London, England
      Current Employee - Tax Specialist in London, England
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Her Majesty's Revenue & Customs full-time (More than a year)

      Pros

      Great work life balance.
      OK salary at present.
      Management are considerate and ample support is available; however as anywhere else, this will depend individually
      Several roles to work as within organisation.

      Cons

      Salary above role does not match that of private sector; will have to seek opportunities in private sector.

    7. "Customer service adviser"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Cardiff, Wales
      Current Employee - Anonymous Employee in Cardiff, Wales
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Her Majesty's Revenue & Customs full-time

      Pros

      flexible working, but apart from that there is nothing to mention.

      Cons

      Pressure, target related culture, good as a step into HMRC but cannot stay long. Really depends on the business line

      Advice to Management

      be nice to people

    8. "Compliance |Officer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Her Majesty's Revenue & Customs full-time (More than 10 years)

      Pros

      The people are great with a team ethic, but some of the managers leave a lot to be desired.

      Cons

      Pay is shocking - no pay rise for the last 10 years!

    9. "Administration Officer"

      StarStarStarStarStar
      Current Employee - Administration Officer in Worcester, England
      Current Employee - Administration Officer in Worcester, England

      I have been working at Her Majesty's Revenue & Customs full-time (More than 10 years)

      Pros

      Good team work ethic. Caring for colleagues is important within my local office

      Cons

      Office relocation to Birmingham, which is why I am currently looking for new employment

    10. "Rubbish"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      Pros

      None really as very poor employer who do not care about staff

      Cons

      Pa and too many to list

      Advice to Management

      Resign

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