Her Majesty's Revenue & Customs Reviews | Glassdoor.co.uk
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    Her Majesty's Revenue & Customs Reviews

    Updated 27 Feb 2020

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    3.3
    57%
    Recommend to a Friend
    56%
    Approve of CEO
    Her Majesty's Revenue & Customs Interim Chief Executive Jim Harra (no image)
    Jim Harra
    22 Ratings
    Pros

    • "Flexible working arrangements are good" (in 71 reviews)

    • "Flexi-time and relaxed culture means that you have a great work-life balance" (in 61 reviews)

    Cons

    • "Below inflation pay rise for the last 10 years" (in 28 reviews)

    • "There are to cons to working at HMRC" (in 26 reviews)

    More Pros and Cons
    1. Featured Review

      "Senior Data Analyst in Government"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Data Analyst in Manchester, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Her Majesty's Revenue & Customs full-time for more than 3 years

      Pros

      Flexible working, huge amount of data, great team, exciting project

      Cons

      Salary mainly, and bureaucracy surrounding everything

      Her Majesty's Revenue & Customs2019-12-05

      Her Majesty's Revenue & Customs Response

      January 13, 2020 – Social Media Officer

      We are so grateful for your kind words. Thanks for sharing your review with us and the community.

      Continue reading

    2. "Meh"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Judge in Oxford, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Her Majesty's Revenue & Customs full-time for more than 10 years

      Pros

      The ps was good

      Cons

      The ps could have been begger

      Continue reading
      Her Majesty's Revenue & Customs2020-02-26

      Her Majesty's Revenue & Customs Response

      February 27, 2020 – Social Media Content Manager

      Thank you for taking the time to leave a review.

      Continue reading
      3. Join the Her Majesty's Revenue & Customs team
      See Our Latest Jobs

    3. "Good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Analyst 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Her Majesty's Revenue & Customs full-time for more than 10 years

      Pros

      Flexibility And good work life balance

      Cons

      Difficult to progress in career

      Her Majesty's Revenue & Customs2020-02-27

    4. "Great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Student in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Her Majesty's Revenue & Customs full-time

      Pros

      Very supportive and friendly staff.

      Cons

      I have nothing negative to say.

      Her Majesty's Revenue & Customs2020-02-21

      Her Majesty's Revenue & Customs Response

      February 27, 2020 – Social Media Content Manager

      Thanks for leaving us such a wonderful review. We are thrilled that you had a good experience. We put staff and customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words.

      Continue reading

    5. "Interesting subject matter for an economist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in London, England
      Approves of CEO

      I worked at Her Majesty's Revenue & Customs full-time for more than 3 years

      Pros

      Lots of data, close to policy makers

      Cons

      Department is very slow to change

      Her Majesty's Revenue & Customs2020-02-15

      Her Majesty's Revenue & Customs Response

      February 18, 2020 – Social Media Content Manager

      Thanks for leaving us such a wonderful review. We are thrilled that you had a good experience.

      Continue reading

    6. "It's alright"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Solutions Architect in Manchester, England
      Recommends
      Positive Outlook
      No Opinion of CEO

      I have been working at Her Majesty's Revenue & Customs full-time for more than 3 years

      Pros

      Secure job, flexible working, people.

      Cons

      Secure job for people who don't deserve it

      Her Majesty's Revenue & Customs2020-02-13

      Her Majesty's Revenue & Customs Response

      February 18, 2020 – Social Media Content Manager

      Thank you for taking the time to leave us this positive review.

      Continue reading

    7. "Flexible"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Officer in Nottingham, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Her Majesty's Revenue & Customs full-time for more than 3 years

      Pros

      Flexi time is really helpful, and working from home is great. Not all departments are like the one I’m in now.

      Cons

      The work is varied from position to position. You could be paid the same as someone who has way less responsibility or stress or you could be doing a similar job to someone who is a grade higher.

      Her Majesty's Revenue & Customs2020-02-12

      Her Majesty's Revenue & Customs Response

      February 18, 2020 – Social Media Content Manager

      Thank you so much for taking the time to leave us this review. Your feedback helps us get better.

      Continue reading

    8. "Great work-life balance but not very challenging"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Compliance Caseworker in Cardiff, Wales
      Recommends

      I have been working at Her Majesty's Revenue & Customs full-time for more than a year

      Pros

      Flexi-time and relaxed culture means that you have a great work-life balance. The people are friendly and down-to-earth.

      Cons

      The part of Compliance (CCG) that I worked in (Campaigns and Projects) did task-based casework. This is more simplistic and repetitive that normal casework in the rest of CCG. So not very fulfilling. Result of this was very limited training, only teaching me the bare minimum that I required to work on the particular project that I was assigned to. If I had stayed there then progression to more technical/senior roles would have been incredibly slow.

      Her Majesty's Revenue & Customs2020-02-11

      Her Majesty's Revenue & Customs Response

      February 18, 2020 – Social Media Content Manager

      Thank you so much for taking the time to leave us this review and we're sorry to hear your experience in Campaigns and Projects was not what you expected.

      Continue reading

    9. "good place to work"

      StarStarStarStarStar
      Current Employee - Corporation Tax Specialist 
      Recommends
      Positive Outlook
      No Opinion of CEO

      I have been working at Her Majesty's Revenue & Customs full-time

      Pros

      really supportive manager and colleagues

      Cons

      peaks and troughs in terms of workload

      Her Majesty's Revenue & Customs2020-02-07

      Her Majesty's Revenue & Customs Response

      February 18, 2020 – Social Media Content Manager

      Thank you so much for taking the time to leave us this amazing review.

      Continue reading

    10. "There's better Government Departments to work for."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Front Line Manager in Preston, North West England, England
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at Her Majesty's Revenue & Customs full-time for more than a year

      Pros

      Flexi time. Good progression if your face fits.

      Cons

      There is a terrible bullying culture within HMRC. Quite a bit of corruption that gets covered up. Below inflation pay rise for the last 10 years.

      Her Majesty's Revenue & Customs2020-02-22

      Her Majesty's Revenue & Customs Response

      February 27, 2020 – Social Media Content Manager

      Your review is very concerning to us. We would appreciate if you would contact our team to speak with a HMRC representative about your recent experience - recruitmentmarketingandattraction@hmrc.gov.uk

      Continue reading

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