Her Majesty's Revenue & Customs Reviews | Glassdoor.co.uk

Her Majesty's Revenue & Customs Reviews

Updated 10 December 2018
304 reviews

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3.3
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Her Majesty's Revenue & Customs Chief Executive and Permanent Secretary Jon Thompson
Jon Thompson
44 Ratings

Employee Reviews

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Pros
  • "Great work life balance and opportunities to learn" (in 34 reviews)

  • "Flexible working, room for progression upto HO relatively easier" (in 39 reviews)

Cons
  • "Pay is shocking - no pay rise for the last 10 years" (in 18 reviews)

  • "Senior management place more importance on their own teams stats rather than developing their people" (in 18 reviews)

More Pros and Cons

  1. "Good Place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    Great relaxed environment to work and enhance your skillset in

    Cons

    Sometimes there is a lack of structure to what you're doing


  2. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Support in Leeds, England
    Current Employee - Corporate Support in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time (More than a year)

    Pros

    Flexi, Training, work life balance

    Cons

    needs to have solid job descriptions instead of recruiting mass number of people with generic job description

    Advice to Management

    you have a job to do and are busy we get that but it would be nice if you checked in with us here and there even if its beyond the scope of your job

  3. "Fraud investigation officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Her Majesty's Revenue & Customs full-time

    Pros

    Good pension, location, Pay, social club

    Cons

    Relocation to london, poor management,


  4. "Compulsory review for admittance into glass door site"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - VAT Tax Specialist in Liverpool, England
    Current Employee - VAT Tax Specialist in Liverpool, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time (More than 10 years)

    Pros

    Good family friendly policies. Excellent training.

    Cons

    Any cons would be fed back using people survey.

    Advice to Management

    Any advice to management would be fed back using people survey.


  5. "" Happy for the experience but never going back""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    Great team, everyone was sociable and helpful.

    Cons

    Some managers micro manage and can be patronising.

    Advice to Management

    Do better


  6. "Poorly managed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Ipswich, England
    Current Employee - Administrative Assistant in Ipswich, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time (More than 8 years)

    Pros

    Colleagues, job security and flexible working

    Cons

    Management, conditions, pay, procedure, bullying

    Advice to Management

    Shake up or ship out!


  7. "Senior Contract Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Contract Manager in Telford, England
    Current Employee - Senior Contract Manager in Telford, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time (More than 10 years)

    Pros

    Great variety of work, the size of the department presents some exciting challenges. Access to a wide variety of different types of roles in Tax Collection, Commercial, IT, Customer facing roles, Compliance to name a few.

    Cons

    As with most of the public sector, budgets have been slashed, staff have to do more as the resources reduce. Can be quite a pressurized environment to work in.

    Advice to Management

    Be realistic of the resource required, short cutting on staff could limit the department’s ability to maximize tax revenue collection. Also we live in a world where technology is changing very quickly, it is important to keep up, need to put more pressure to treasury to increase funding for technology.

  8. "Open government licence gateway to HMSO for the public sector records"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Royal Military Police in Buckingham, England
    Former Employee - Royal Military Police in Buckingham, England
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Her Majesty's Revenue & Customs full-time

    Pros

    Macking the the Work together

    Cons

    If I fail at my work it ethics everyone

    Advice to Management

    I don't won't to be a boss or have to make choices bye my self let's try to be subjective


  9. "Brilliant company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Develop your skills, good training

    Cons

    none that I can think of


  10. "Customer Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    Only flexi build is the only one

    Cons

    Too many to think and count

    Advice to Management

    Won't care