Her Majesty's Revenue & Customs Employee Reviews about "pay rise"

Updated 22 Feb 2020

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3.4
59%
Recommend to a Friend
59%
Approve of CEO
Her Majesty's Revenue & Customs Interim Chief Executive Jim Harra (no image)
Jim Harra
48 Ratings
Pros
Cons
  • "Below inflation pay rise for the last 10 years(in 28 reviews)

  • "There are to cons to working at HMRC(in 27 reviews)

More Pros and Cons

Reviews about "pay rise"

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  1. "A good place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Caseworker in Newcastle upon Tyne, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Her Majesty's Revenue & Customs full-time for less than a year

    Pros

    Flexible working, relaxed atmosphere, decent pay, good discount benefits

    Cons

    Pay rise (or lack of).

  2. Helpful (1)

    "There's better Government Departments to work for."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Line Manager in Preston, North West England, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Her Majesty's Revenue & Customs full-time for more than a year

    Pros

    Flexi time. Good progression if your face fits.

    Cons

    There is a terrible bullying culture within HMRC. Quite a bit of corruption that gets covered up. Below inflation pay rise for the last 10 years.

    Her Majesty's Revenue & Customs Response

    February 27, 2020Social Media Content Manager

    Your review is very concerning to us. We would appreciate if you would contact our team to speak with a HMRC representative about your recent experience - recruitmentmarketingandattraction@hmrc.gov.uk


  3. Helpful (1)

    "I’ve learned all that I can here, now it’s time for me to move on to better pastures"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time for more than 10 years

    Pros

    Very flexible hours; opportunities to work from home frequently

    Cons

    No pay rise over 10 years

  4. "The Job Suits a Specific Personality"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Adviser 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    Bank holidays off, daily flexi-time opportunities, good occupational health, kind supportive colleagues

    Cons

    Below average pay and no pay rise for 10 years, limited overtime opportunities, handling difficult customers, micro-management, frequent changes with little notice

    Her Majesty's Revenue & Customs Response

    January 13, 2020Social Media Officer

    Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention.

  5. "Decent Job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customs Officer 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Her Majesty's Revenue & Customs full-time for more than 5 years

    Pros

    Stable employment Decent pension Ongoing training

    Cons

    Poor pay rises Poor progression system

    Her Majesty's Revenue & Customs Response

    September 26, 2019Social Media Officer

    Thank you for letting us know about this. Your feedback helps us get better.

  6. Helpful (1)

    "Invest in their people, great work/life balance"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Compliance Officer 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Her Majesty's Revenue & Customs

    Pros

    -They invest in your training. -Lots of opportunities for development if you are proactive. -Supportive and friendly atmosphere -Helps you develop good transferable skills -Flexitime allows employees to work shift patterns which suit them

    Cons

    -Recruitment process was painful for myself, lack of communication from recruitment team and lack of clear recruitment timeline. I believe HMRC is losing potentially valuable employees who get frustrated with the length and nature of recruitment process. -The issue of pay rise/reform is affecting workplace morale and needs to be addressed if they want to keep staff motivated and keep the new trainees they are appointing

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  7. "alright place to work"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Revenue Officer in Belfast, Northern Ireland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Her Majesty's Revenue & Customs part-time for more than 10 years

    Pros

    Flexi time and annual leave allowance

    Cons

    poor pay scale. Have not had a proper pay rise in years

    Her Majesty's Revenue & Customs Response

    July 29, 2019Social Media Officer

    We are sorry that your experience at HMRC didn’t quite match your expectations.

  8. Helpful (1)

    "Tax"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tax Specialist in London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time for more than 3 years

    Pros

    Flexible working, Good pension, reasonable leave allowance, privilege and sports leave.

    Cons

    No progression, no pay-rises, no recognition of strong performances.

  9. Helpful (1)

    "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in City of Westminster, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time for more than 3 years

    Pros

    Opportunities for growth and skill building, fast career progression, friendly colleagues and great culture. Defined benefit pension.

    Cons

    Likely to be better-paid in the private sector at the same level. Annual pay increases below inflation, pay rises effectively only on promotion.

  10. Helpful (2)

    "Lovely staff, terrible organisation"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Higher Officer in Bedford, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Her Majesty's Revenue & Customs full-time for more than 10 years

    Pros

    Lovely colleagues but that’s the only pro

    Cons

    Bureaucracy Silo effect- everyone only cares about their own little section Inexperienced senior management Poor training Appalling job application selection process No prospects No pay rises Very poor salary compared to private sector equivalent

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Found 28 reviews