Hibu Reviews | Glassdoor.co.uk

Hibu Reviews

Updated 7 Nov 2019

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3.1
38%
Recommend to a Friend
62%
Approve of CEO
Hibu CEO Kevin Jasper (no image)
Kevin Jasper
191 Ratings
Pros
  • "The flexibility to work from home and office was refreshing(in 62 reviews)

  • "Great people, excellent work life balance, good compensation, allowed remote work(in 55 reviews)

Cons
  • "commission structure always changing, customer service for clients is horrible(in 71 reviews)

  • "Low pay, dealing with sales reps(in 51 reviews)

More Pros and Cons
  1. "Good company back then"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Support Analyst in Reading, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Hibu full-time for more than a year

    Pros

    Care about employees, nice offices, manager was amazing, good distance to public transport.

    Cons

    There was no progression at that time.

    Advice to Management

    Manager of the Service Desk at that time was amazing...not sure who it is now

    Hibu2018-10-01
  2. "Fair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiter in Glasgow, Scotland

    I have been working at Hibu full-time for more than 3 years

    Pros

    Good people, good culture

    Cons

    The complex sales process, dead data

    Advice to Management

    None

    Hibu2019-08-19
  3. Helpful (1)

    "Trying hard not to be corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Web Associate in Reading, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Hibu full-time for more than a year

    Pros

    Great food canteen. Supportive middle management.

    Cons

    No career progression. Average to poor pay. Treated like robots. Quantity over quality when it came to work. Typical corporate targets that are basically unobtainable unless the stars align in your favour.

    Hibu2019-03-27
  4. Helpful (2)

    "Great while it lasted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Copywriter in Reading, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Hibu full-time for less than a year

    Pros

    Fun team Great initial training Self managing own workload

    Cons

    Company kept secrets from employees

    Hibu2016-09-19
  5. Helpful (1)

    "Good salary if you put the effort in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Leeds, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Hibu part-time for more than 10 years

    Pros

    Lots of flexibility Good commission structure Opportunity to earn lots of money Open ended bonus scheme Dealing with very varied clients

    Cons

    Poor after sales support Internet products are lacking in comparison to the competition Websites are poor Resukts for customers in decline

    Advice to Management

    Stick to a strategy instead of constant change Treat your employees well and they will stay and produce good results

    Hibu2016-09-15
  6. "Good job"

    StarStarStarStarStar
     

    I have been working at Hibu

    Pros

    fun atmoshphere, hard work but fun

    Cons

    disorganised and very pushy techniques

    Hibu2016-09-17
  7. "focus on targets and not the customer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    National Account Manager in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Hibu

    Pros

    sales training foundation was good (over 20 years ago though)

    Cons

    aggressive targets, bullying tactics and excesive hours 60 plus hour weeks a nor.(I did this fr over 5 years and raised this with management. Poorly invested infrastructure, Systems slow and too many jobsworths resulting in sales having to take ownership for failures from back office staff/ product failure.

    Advice to Management

    Be realistic in your aspirations

    Hibu2016-09-22
  8. "Standard Sales jon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Hibu full-time

    Pros

    If you make 300 dials a day you earn a lot of money and its simple as that you make those calls and you hammer the phone you will be successful.

    Cons

    In the shadows of other advertising agencies by far, even smaller ones. Should have been more innovative years ago.

    Advice to Management

    None

    Hibu2016-08-17
  9. "Customer Service Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Service Representative in Birmingham, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Hibu for more than a year

    Pros

    Good office culture and people to work with

    Cons

    Customer service are underpaid, sales are overpaid

    Advice to Management

    Offer more money to customer services!

    Hibu2016-08-18
  10. "Life at Yell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Service Executive in Birmingham, England
    Recommends

    I have been working at Hibu

    Pros

    Great friendly team always on hand to offer advice and support, friendly atmosphere. Top manager always has time to listen and help.

    Cons

    None as yet, will let you know

    Advice to Management

    Keep up the good work

    Hibu2016-07-08
Found 1243 reviews
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