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Hidden Hearing (UK)

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Hidden Hearing (UK)

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Hidden Hearing (UK) Reviews

3.9

81% would recommend to a friend

(78 total reviews)

Richard Boyd

94% approve of CEO

Ratings by category

3.9

Diversity and Inclusion

3.9

Compensation and Benefits

3.8

Culture and Values

3.8

Senior Management

3.7

Work/Life Balance

3.6

Career Opportunities

Ratings distribution

5 stars

46%

4 stars

16%

3 stars

11%

2 stars

4%

1 star

24%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Lovely people and made to feel really welcome since joining.(in 7 reviews)
  • "I only joined in September 2021 and feel very appreciated within my team and within the company.(in 6 reviews)
  • "All employees are approachable and management down to earth(in 5 reviews)
  • "Good pay(in 4 reviews)
  • "The staff are friendly and supportive(in 4 reviews)
Cons
    There are no cons to display at this time.
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Found 78 of over 83 reviews

Updated 30 Nov 2023

    1. 5.0
      30 Nov 2023
      Project Manager
      Current Employee, more than 8 years
      London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay, engagement, really good support and colleagues

      Cons

      None at all for me

      1. 5.0
        13 Nov 2023
        Audiologist
        Current Employee, more than 1 year
        Warrington, North West England, England
        Recommend
        CEO Approval
        Business Outlook

        Pros

        I had the pleasure of training at Buxton and had the best time. Not only did I meet friends for life but also the hard work really has paid off. Yes the course is difficult as someone mentioned in a previous review however if you work hard, revise & study - you will then reap the rewards. We always had so much support from the training team & really wanted to see everyone do well. If you are serious about a career in Audiology - definitely go for it! It’s a great place to work! The whole company just feels right. Management are approachable & as a team we all get on so so well. This is by far the best company I have worked for. I love the fact that we are heard, we can voice our opinions with out them being shut down - again which I haven’t had in any previous companies. Great career, great company & can’t wait to see what the future has in store

        Cons

        Newly qualified - you will be expected to drive around and do home visits. Sometimes you will work out of your area however they do provide a company car & pay your work mileage too! But just be aware you will not a get a brain instantly.

        Thank you for taking the time to review us on Glassdoor. We are pleased your experience of working with Hidden Hearing is positive .

      2. Join the Hidden Hearing (UK) team
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        1. 5.0
          29 Nov 2023
          Tele Appointer
          Current Employee, less than 1 year
          Leeds, England
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Great management and really do feel like a valued part of the team and company. Only been here a month and really enjoying my time, having previously worked for big call Centre companies, Hidden Hearing are really impressive and there is a lot of focus on ensure their employees have a positive working environment.

          Cons

          No downsides to mention, all is really positive

          1. 5.0
            23 Jun 2023
            Branch Coordinator
            Current Employee, less than 1 year
            Halifax, England
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Proud to work for a caring Company who treat their customers and staff with much respect and dignity. New Branch in Halifax, West Yorkshire, located in a beautiful covered arcade in the town centre, close to shops, restaurants, cafe bars, and buses. Fresh and bright, cheerful and welcoming for customers. The Company's training techniques are second to none. Training materials are very informative and don't just disappear when you have finished training, so you can always go back and refresh yourself at any time. Very informative, one to one trainer, who is talented, respectful, firm, always on hand, patient, knowledgeable and very thorough. So many career choices with such a wonderful Company. Very supportive staff in other branches, departments and areas. One big TEAM!

            Cons

            None that I know of.

            Thank you for taking the time to review us on Glassdoor. We are pleased your experience of working with Hidden Hearing is positive and inspiring.

            1. 1.0
              14 Oct 2023
              Anonymous Employee
              Former Employee, more than 1 year
              Sunderland, North East England, England
              Recommend
              CEO Approval
              Business Outlook

              Pros

              I heard it Used to be a great company Lots of unhappy staff

              Cons

              Bully boy culture from the top down

              We are sorry that you feel you have had a negative experience with Hidden Hearing. Thank you for leaving your feedback, which is not typical of an employee’s experience with us, and we wish you all the best for the future. If you should wish to contact us further so we can look into your experience in more detail, please email hr@hiddenhearing.co.uk.

              1. 4.0
                28 Sept 2023
                Anonymous Employee
                Current Employee
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Good people Autonomy Trust Good rewards

                Cons

                Lots of travel Changes regularly to diary

                Thank you for taking the time to review us on Glassdoor. We are pleased your experience of working with Hidden Hearing is positive .

                1. 5.0
                  29 Jul 2023
                  Audiologist
                  Current Employee
                  Warrington, North West England, England
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Pleasant managers and achievable goals.

                  Cons

                  Enjoyed my experience of working at hidden hearing

                  Thank you for taking the time to review us on Glassdoor. We are pleased your experience of working with Hidden Hearing is positive .

                  1. 5.0
                    7 Jul 2023
                    TeleAppointer
                    Current Employee, less than 1 year
                    Maidstone, England
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Great company top to bottom

                    Cons

                    None really, couldn't ask for anything better.

                    Thank you for taking the time to review us on Glassdoor. We are pleased your experience of working with Hidden Hearing is positive.

                    1. 1.0
                      23 Feb 2023
                      Dispenser
                      Former Employee, less than 1 year
                      London, England
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Good base salary and commission opportunities.

                      Cons

                      Awful management. Unethical sales practices. Lack of support from area management. Lack of proper training. Masquerade as a family company. In truth they’re as ruthless and cutthroat as any car showroom. Hire too many staff and then wonder why appointments are so light for dispensers. A real eye opener when it comes to workplace practices. The NHS they are not.

                      We are sorry that you feel you have had a negative experience with Hidden Hearing. We provide a thorough induction programme to all our employees and put our customers and employees at the centre of everything we do. Thank you for leaving your feedback, which is not typical of an employee’s experience with us, and we wish you all the best for the future.

                      1. 5.0
                        18 Jan 2023
                        Branch Coordinator
                        Current Employee, more than 3 years
                        Kingston upon Thames, England
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Inspiring company , always open to ideas to improve , committed to employee welfare , highly professional and supportive colleagues , plenty of career progression opportunities, thoughtful and approachable senior leadership team , impressive bonuses and incredible perks , managers quick to praise and slow to criticise .

                        Cons

                        Can’t think of any !

                        Thank you for taking the time to review us on Glassdoor. We are pleased your experience of working with Hidden Hearing is positive and inspiring.

                      Viewing 1 - 10 of 78 Reviews
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                      Hidden Hearing (UK) Reviews FAQs

                      Hidden Hearing (UK) has an overall rating of 3.9 out of 5, based on over 83 reviews left anonymously by employees. 81% of employees would recommend working at Hidden Hearing (UK) to a friend and 72% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Hidden Hearing (UK) employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Hidden Hearing (UK). This rating has improved by 8% over the last 12 months.

                      81% of Hidden Hearing (UK) employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Hidden Hearing (UK) 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

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