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Highmark Health

Engaged Employer

Highmark Health

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Highmark Health Reviews

3.6

62% would recommend to a friend

(1067 total reviews)

President and CEO David L. Holmberg

David L. Holmberg

70% approve of CEO

Ratings by category

3.9

Diversity and Inclusion

3.7

Work/Life Balance

3.6

Compensation and Benefits

3.5

Career Opportunities

3.4

Culture and Values

3.2

Senior Management

Ratings distribution

5 stars

23%

4 stars

22%

3 stars

19%

2 stars

16%

1 star

21%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Good benefits and will promote from within(in 103 reviews)
  • "Good pay and sales bonuses.(in 66 reviews)
  • "Work from home is flexible when you may need to be away from the office.(in 53 reviews)
  • "The people are great and extremely nice.(in 50 reviews)
  • "it is good work life balance(in 41 reviews)
Cons
  • "4. Poor management.(in 56 reviews)
  • "Poor leadership (and then promoting or rewarding them).(in 30 reviews)
  • "I think upper management is aware it is a problem, but appear to be slow and/or reluctant to address due to internal politics.(in 29 reviews)
  • "Punishments are 'all or none' so that managers do not need to confront troublemakers.(in 23 reviews)
  • "No training for the job.(in 19 reviews)
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Found 1,067 of over 1K reviews

Updated 23 Nov 2023

    1. 5.0
      9 Jun 2022
      Anonymous Employee
      Former Employee
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company to work for

      Cons

      No bad review really. :)

      1. 4.0
        18 Aug 2021
        Software Developer
        Current Employee, more than 1 year
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Good pay good pay good pay

        Cons

        No girl no girl no girl

      2. Join the Highmark Health team
        See Our Latest Jobs
        1. 1.0
          2 Apr 2021
          Cleaner
          Current Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          bad to the point of

          Cons

          very nice co workers to work with

          Thank you for your review of Highmark Health as a current Cleaner! We appreciate your feedback.

          1. 4.0
            23 Nov 2023
            Customer Service Associate
            Former Employee, more than 1 year
            Penn, PA
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Benefits, Salary, Remote opportunities, educational advancements, promotions.

            Cons

            There are not any that stand out, it's no different than any other medical insurance company.

            1. 1.0
              6 Nov 2023
              Data Entry
              Current Employee, more than 8 years
              Recommend
              CEO Approval
              Business Outlook

              Pros

              I've been with Highmark for almost 8 yrs now and up until recently I've enjoyed it. I was in a department where management cared about me and my well-being. They allowed incredible flexibility so you could make up time instead of using PTO for appointments.

              Cons

              They've been outsourcing our jobs overseas and have gutted the compassionate management. They have laid off over half the department in favor of overseas work. I used to feel very secure in my longevity here but now I just feel like another disposable piece of trash.

              6
              1. 2.0
                21 Nov 2023
                Operations Supervisor
                Former Employee, more than 3 years
                Pittsburgh, PA
                Recommend
                CEO Approval
                Business Outlook

                Pros

                The people you work with are great

                Cons

                a lot of great leaders downsized in Febuary, May, June, October .

                1. 4.0
                  15 Nov 2023
                  Customer Service Representative
                  Former Employee, less than 1 year
                  Philadelphia, PA
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  The company was wonderful, and kind and willing to work with you.

                  Cons

                  The work was very demanding and required you to know a lot of information and not have the best of pay

                  1. 5.0
                    22 Nov 2023
                    Anonymous Employee
                    Current Employee
                    Pittsburgh, PA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Flexible in office work schedule

                    Cons

                    Onboarding process could use work

                    1. 4.0
                      20 Nov 2023
                      Quality Analyst
                      Former Employee, more than 1 year
                      Pittsburgh, PA
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      -Management looks out for you -Pay -Benefits -PTO

                      Cons

                      Certain opportunities for growth can somewhat inefficient.

                      1. 5.0
                        15 Nov 2023
                        Lead Healthcare Analyst
                        Current Employee, more than 3 years
                        Cleveland, OH
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        always welcomes technology advancements and new ideas

                        Cons

                        Constant reorganizations and changes in leadership

                      Viewing 1 - 10 of 1,067 Reviews
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                      Highmark Health Reviews FAQs

                      Highmark Health has an overall rating of 3.6 out of 5, based on over 1,191 reviews left anonymously by employees. 62% of employees would recommend working at Highmark Health to a friend and 60% have a positive outlook for the business. This rating has decreased by -8% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Highmark Health employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Highmark Health. This rating has decreased by -2% over the last 12 months.

                      62% of Highmark Health employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Highmark Health 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

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                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      HR Generalist

                      If asked what type of management style to you prefer? How do you feel about micromanagement? How do you answer this professionally? Nobody likes micromanagement so why ask? Maybe bc the manager there does?

                      3
                      1 Comment

                      Morgan Stanley

                      In an interview is it a good practice to draw examples for answering situational questions from the most recent and relevant experience or should I draw examples from other previous experiences as well?

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                      Morgan Stanley

                      In an interview is it a good practice to draw examples for answering situational questions from the most recent and relevant experience or should I draw examples from other previous experiences as well?

                      1
                      0 Comments

                      Glassdoor has 1,191 Highmark Health reviews submitted anonymously by Highmark Health employees. Read employee reviews and ratings on Glassdoor to decide if Highmark Health is right for you.