Holiday Inn Express "guest" Reviews | Glassdoor.co.uk

Holiday Inn Express Employee Reviews about "guest"

Updated 18 Oct 2019

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3.5
59%
Recommend to a Friend
80%
Approve of CEO
Holiday Inn Express CEO Keith Barr (no image)
Keith Barr
128 Ratings
Pros
  • "IHG Hotels systems gives variety in creating great guest experinces(in 46 reviews)

  • "Meeting new people and the employee traveling benefits(in 38 reviews)

Cons
  • "No benefits under the current owners(in 57 reviews)

  • "Too many responsibilities outside of the front desk(in 39 reviews)

More Pros and Cons

Reviews about "guest"

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  1. "company Performance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Holiday Inn Express full-time for less than a year

    Pros

    Great guest service and quality customer satisfaction

    Cons

    Lack of satisfactory condition of work

    Continue reading
    Holiday Inn Express2018-03-08
  2. "Great Is How You Make it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Guest Service Representative in Denham, South East England, England
    Recommends
    Positive Outlook

    I have been working at Holiday Inn Express

    Pros

    Great Guest Inteactions Positive Vibes from Good Location Employee Benefits are Awesome!

    Cons

    None to Name Currently, All is Good

    Continue reading
    Holiday Inn Express2016-09-10
  3. "Love"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Service Representative 

    I have been working at Holiday Inn Express part-time for more than a year

    Pros

    I love meeting and getting to know new guest ams reconnecting with returning guest.

    Cons

    When season slows down then hours gets cut

    Holiday Inn Express2019-10-19
  4. Helpful (1)

    "Hostile Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Associate in Marshall, TX
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Holiday Inn Express full-time for less than a year

    Pros

    The job duties and dealing with the guest are a pleasure.

    Cons

    The worst part of any position at this particular location is dealing with a GM who is condescending, and constantly micromanaging. It creates a hostile work environment. It's hard to work when someone is constantly criticizing for things done wrong and never praising for the things the employees accomplish. She also needs to learn how to separate her personal life from work. Her problems outside of work reflect her attitude at work. High turnover rate due to poor management.

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    Holiday Inn Express2019-08-27
  5. "Great Place to Work & Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Office Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Holiday Inn Express full-time for more than 3 years

    Pros

    IHG Hotels systems gives variety in creating great guest experinces!

    Cons

    Long Hours. Hard balance work/life.

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    Holiday Inn Express2019-05-19
  6. "Decent Place to Work, Dont Make it a Career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Night Auditor 

    I worked at Holiday Inn Express for less than a year

    Pros

    - hospitality from guest - decent hours - communication with staff

    Cons

    -pay, should be higher pay - unnecessary task

    Holiday Inn Express2019-02-02
  7. "Worst place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Laundry Attendant in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Holiday Inn Express full-time for more than a year

    Pros

    Meeting new people and the guest

    Cons

    Management belives every little gossip with out hearing you out and no advancement expected to do multiple jobs with out the pay

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    Holiday Inn Express2019-01-01
  8. "Great standards for the IHG brand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Fort Worth, TX
    Recommends
    Positive Outlook

    I have been working at Holiday Inn Express full-time for less than a year

    Pros

    They are always recognize service of their employees and have annualrecognition weeks for housekeeping and guest service respresentatives.

    Cons

    Pay sometimes does not feel like it is enough for what some of us do.

    Holiday Inn Express2018-09-26
  9. "Franchise Hotel Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Holiday Inn Express full-time

    Pros

    Big name hotel so it brings lot of guest, Friendly co-workers

    Cons

    salary, no incentive or bonus plan

    Holiday Inn Express2018-08-13
  10. "Working at the Holiday Inn Express"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Front Office Manager in Muncie, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Holiday Inn Express full-time for less than a year

    Pros

    Getting to interact with each guest and getting to know them on a personal level.

    Cons

    Being Cordial in times that are tough.

    Continue reading
    Holiday Inn Express2018-03-30
Found 46 reviews