Holiday Inn Front Desk Receptionist Reviews

Updated 29 Jun 2020

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3.0
40%
Recommend to a Friend
100%
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Holiday Inn CEO Keith Barr  (no image)
Keith Barr
2 Ratings
  1. "Recpetionist"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist in Whitechapel, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Holiday Inn part-time for more than a year

    Pros

    Nice staff, Good training course, Opportunities to grow in the company

    Cons

    Salary depend of the position sometimes is not enough

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  2. "Cool environment"

    3.0
    • Culture & Values
    Former Intern - Front Desk Receptionist in London, England

    I worked at Holiday Inn for less than a year

    Pros

    - Very Nice people to meet from operations to management - They accompany you during your training

    Cons

    Hours can be hard especially if someone gets sick they call you for extra hours... Can also be stressful during festive periods

  3. "Good job with support"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in New Cross, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Holiday Inn full-time for more than 3 years

    Pros

    there is support from management team staff discount

    Cons

    salary slightly lower than other hotel

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  4. "Bearable if you don't have anything else lined up"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist in London, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Holiday Inn full-time for less than a year

    Pros

    It's a good entry level job as you get customer service and a bit of admin experience but nothing more. You also get to interact with people from all over the world, including your coworkers.

    Cons

    Pay is too low. Long hours and no social life as you may be asked to give up a day off to cover a shift, and lots of overtime. Not only are rotas released at the very last minute, they also rarely make any sense (one day you have three people at the front desk with 30 arrivals and only one or two people when you have 50-100 arrivals). The building has a Big Brother vibe with upper management calling you if they see something "strange" on camera (e.g. talking to someone belonging to a different department and automatically assuming employees are slacking off). Staff food is bad, uniforms are embarassingly cheap, oversized and make you look frumpy no matter how many times you wash and/or iron them (so long first impression in a customer-focused environment).

  5. Helpful (1)

    "Great place"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in Oxford, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Holiday Inn full-time for more than a year

    Pros

    Good benefits, training and growth

    Cons

    Not as good as it use to be when owned by IHG

  6. Helpful (2)

    "Poor management"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist in Cardiff, Wales
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Holiday Inn part-time for more than a year

    Pros

    Do what you want depending on who your sleeping with

    Cons

    Having to babysit kids and baby of management while they work, being told to watch the kids of the car washer who works for easirent because he's shagging the manager Danielle

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  7. "Receptionist"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist in Telford, England
    Recommends
    Positive Outlook

    I have been working at Holiday Inn full-time for more than a year

    Pros

    There is a great team that I am lucky to work within and the management looks after the team. Working hard pays and you are appreciated for that.

    Cons

    As in any business interacting directly with customers, you may find some difficult ones, but you will always find support from your team.

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  8. "Not Worth It!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist 
    Doesn't Recommend
    Negative Outlook

    I have been working at Holiday Inn part-time for less than a year

    Pros

    Free breakfast, regular customers, free soft drinks, and discounted IHG hotel employee booking

    Cons

    Management, pay docking if you don't clock out at your time, and unfair pay

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  9. "Good place to work!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist in Vancouver, BC
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Holiday Inn full-time for less than a year

    Pros

    International company, full benefits & comfortable environment.

    Cons

    Had to follow corp standards .

  10. "Love it"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist in Charleston, SC
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Holiday Inn part-time for less than a year

    Pros

    Great dynamic. Love my team.

    Cons

    Hours go down in off season.

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Found 13 reviews