Holland & Barrett Retail Reviews | Glassdoor.co.uk

Holland & Barrett Retail Reviews

Updated 17 Feb 2020

To filter reviews, or .

3.4
61%
Recommend to a Friend
76%
Approve of CEO
Holland & Barrett Retail CEO Tony Buffin (no image)
Tony Buffin
48 Ratings
Pros
Cons
  • "Still quite a lot of lone working but with progression being made hopefully this will reduce in the forseeable future(in 81 reviews)

  • "Area Managers don't tend to visit too often(in 58 reviews)

More Pros and Cons
  1. "Fantastic company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Head Office Worker in Nuneaton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Holland & Barrett Retail full-time for more than a year

    Pros

    This company has a great heart, lots of energy, strong values and great people. Love the facilities in the office, including a great gym (which is well used). Sure we have some issues (doesn't everywhere?), but there is a genuine drive to work to fix them.

    Cons

    It's tough in retail, and everyone is working very hard to keep the company successful. None more so than our amazing store managers and colleagues. The company needs to get better at recognising and appreciating how hard everyone is working.

    Continue reading
    Holland & Barrett Retail2019-12-12
  2. Helpful (1)

    "Great company, lots to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor in Bristol, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Holland & Barrett Retail full-time for less than a year

    Pros

    Good staff discount , including on items in promotion Friendly team, opportunity to work in other stores Fast progression Lots of training Great opportunity to learn Repeat customers so build relationships

    Cons

    Can be pushy with add-ons Regional manager not great at communicating Silly last minute changes to promotions Lots of waste with delivery packaging etc

    Holland & Barrett Retail2020-02-15
  3. "Interesting job but a lot of pressure/stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Taunton, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Holland & Barrett Retail part-time for more than a year

    Pros

    Fulfilling helping customers. Tests knowledge. Learning on the job. Interaction with customers. Building rapport with customers. Friendly staff.

    Cons

    Very intense training. Poor staff welfare. High pressure. Always pushing sales targets. Too demanding for Reward card sign ups targets.

    Continue reading
    Holland & Barrett Retail2020-02-11
  4. "-"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accounts Payable Administrator in Nuneaton, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Holland & Barrett Retail full-time for more than 3 years

    Pros

    Lots of benefits: Gym, Great study support, Car park, People.

    Cons

    Bad communication between other departments.

    Holland & Barrett Retail2020-02-06
  5. "Great opportunities to progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Weekend Supervisor in Newtownabbey, Northern Ireland
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Holland & Barrett Retail part-time for more than 5 years

    Pros

    A lot of very helpful training which will broaden your knowledge of the products, customer care, the human body and management

    Cons

    lone working and expected to work all the overtime that they require you.

    Continue reading
    Holland & Barrett Retail2020-01-16
  6. "No break constant pressure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor in West Ealing, England
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Holland & Barrett Retail full-time for less than a year

    Pros

    Engaging with customers and if you have a passion for health and fitness then its good

    Cons

    constantly on your feet. bad management

    Continue reading
    Holland & Barrett Retail2020-01-29
  7. "Avoid unless you are a bully or want to be bullied"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Nuneaton, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Holland & Barrett Retail full-time for more than 3 years

    Pros

    staff discount, some lovely colleagues who sadly are treated so poorly

    Cons

    Bullying, lack of health and safety, discrimination

    Continue reading
    Holland & Barrett Retail2020-02-17
  8. "Excellent opportunities to learn and develop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Cardiff, Wales
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Holland & Barrett Retail full-time for more than a year

    Pros

    Fantastic opportunities for progression if you have the determination and put the work in Quick changing - no one day is the same Worked with some great teams in Cardiff area, excellent support from stores if you work together Regional Manager for Cardiff/South West Wales Area was fantastic and highly supportive Great development opportunities to learn new skills as can be challenging at times Business has made great steps to evolve and be more current

    Cons

    A lot of change in the business implemented perhaps too quickly and needed more planning to achieve both short and long term results Promotion communication inconsistent from Head Office

    Holland & Barrett Retail2020-01-05
  9. "Great educational system"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Outlet Market Merchant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Holland & Barrett Retail part-time for more than 3 years

    Pros

    Learn several courses about the various supplements sold.

    Cons

    Managers/Assistant Managers can sometimes micromanage.

    Holland & Barrett Retail2020-01-19
  10. Helpful (4)

    "Terrible store management and progression is based on favouritism not talent, knowledge or ability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Computer Lab Manager in Leeds, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Holland & Barrett Retail full-time for more than 5 years

    Pros

    The customers. They’re a beautiful relief from the awful management

    Cons

    Pay is terrible for what you have to do and learn. Many hours need to be spent at home in order to pass the tests that you have to do. If you’re good and know you’re stuff, you’re forced by the store managers to take the test on behalf of other staff members who can’t be bothered to learn or are too hungover to care. Sometimes you may even have to do the exams on behalf of your manager so that they pass!! God forbid you refuse or want to tell area / regional management, your life will be made hell. Bullying is horrendous. Area managers tend to favour people because they see them as friends. Many times Iv seen good people overlooked for promotions because their face just didn’t fit. No autonomy if you’re assistant manager. You’re just a puppet for your own manager and they expect you to do all the work whilst they sit in the office “doing admin”, aka sitting on the phone to other managers nattering away about what they done at the weekend and which team member they can’t stand and want to force out. Horrendous company.

    Continue reading
    Holland & Barrett Retail2020-01-14

Choose a different language and keep reading other reviews.

Found 368 reviews