Holland & Barrett Retail Reviews | Glassdoor.co.uk

Holland & Barrett Retail Reviews

Updated 10 December 2018
518 reviews

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2.2
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Peter Aldis
276 Ratings

Employee Reviews

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Pros
  • "25% discount and 50% off at Xmas on top of deals/sales meant bargains" (in 77 reviews)

  • "Great staff discount, good opportunity for educating yourself" (in 73 reviews)

Cons
  • "Lone working can make specific tasking difficult but if you have the sense to build a working routine it's manageable" (in 69 reviews)

  • "Area managers are usually not impressive" (in 50 reviews)

More Pros and Cons

  1. "A nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Preston, North West England, England
    Former Employee - Anonymous Employee in Preston, North West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Holland & Barrett Retail (Less than a year)

    Pros

    There is excellent training. All the staff I met were very friendly. Opportunity to specialise in a specific product area.
    Great discount

    Cons

    The amount of training and test requirements might put part timers off.


  2. "Rewarding if you have a good work ethic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Holland & Barrett Retail full-time

    Pros

    Flexible hours
    Employee Discount
    Variation in duties

    Cons

    Long hours
    Better benefits required

  3. Helpful (2)

    "A lot of the H&B staff goes through the same struggles working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in London, England
    Former Employee - Supervisor in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Holland & Barrett Retail part-time (More than a year)

    Pros

    A lot of knowledge about nutrition and supplements through working day to day and the training that the company provides
    Staff/colleagues are often really friendly, family-like environment since each store tends to employ less than 10 people
    Feeling of fulfillment when you can help customers with their problem
    Easily to progress in the company
    Never bored if you work in a busier location
    25% staff discount and 50% off for Christmas, discount is really good especially on top of the constant offers

    Cons

    High staff turnover
    A lot of responsibility even on sales associates/supervisors
    Pressure to sign up people to the loyalty card
    The role requires a lot of self learning since there's exams you need to pass in-order to progress to be qualified to advise

    Advice to Management

    Make the interview screening process much tougher so the company employs only the right people and not just anyone out of convenience. Quite often people lose motivation or have other responsibilities which is a result in the high staff turnover. The company should be more empathetic to their employees as their workplace is like a second home, so if the environment at work is not accommodating/fair it can lead to people wanting to quit like I did.


  4. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Holland & Barrett Retail full-time

    Pros

    Great people good pay friendly

    Cons

    None very good work place


  5. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Glasgow, Scotland
    Current Employee - Supervisor in Glasgow, Scotland
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Holland & Barrett Retail full-time (More than a year)

    Pros

    Training (leading to real qualifications), job benefits, great team

    Cons

    Head office often comes up with ideas without really thinking about how they will be implemented in reality on the floor.


  6. Helpful (2)

    "Nice shops, poor HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Holland & Barrett Retail full-time

    Pros

    Good colleagues. Lots of training.

    Cons

    Very badly manged HR. Very high turnover of staff.


  7. "Store manager"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Holland & Barrett Retail full-time

    Pros

    Interesting product and nice staff

    Cons

    Haven't found anything yet so far

  8. Helpful (2)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Holland & Barrett Retail part-time

    Pros

    Discount
    Learn about the products
    Commission

    Cons

    Dont care about staff
    All they care about is targets
    very corrupt Business
    Not correctly managed by are managers
    Too much pressure
    You only get commission If customers complete a certain amount of positive surveys.

    Advice to Management

    Respect your Staff because they do a lot more than you think.


  9. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Reading, England
    Former Employee - Sales Associate in Reading, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Holland & Barrett Retail part-time (More than a year)

    Pros

    Great staff discount, good opportunity for educating yourself

    Cons

    long working shift and high work load

    Advice to Management

    please have more flexibility for shifts on the shop floor


  10. "Nice chilled environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Holland & Barrett Retail part-time

    Pros

    Relaxed working environment. My manager was very lovely.

    Cons

    Takes a while to learn all the products and uses, and I worked in a small store, so I can only imagine what its like in a big store. But I guess if you work Full time, you'll pick it up quicker.

    Advice to Management

    The area manager processed my first pay late so I got paid a month late. Very annoying.