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Holland & Barrett

Engaged Employer

Holland & Barrett

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Holland & Barrett Reviews

3.3

54% would recommend to a friend

(959 total reviews)

Executive Chair Alex Gourlay

Alex Gourlay

62% approve of CEO

Ratings by category

3.6

Diversity and Inclusion

3.2

Career Opportunities

3.1

Culture and Values

3.0

Work/Life Balance

3.0

Compensation and Benefits

2.9

Senior Management

Ratings distribution

5 stars

22%

4 stars

19%

3 stars

18%

2 stars

16%

1 star

26%

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Found 959 of over 2K reviews

Updated 6 Dec 2023

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Good training and instruction from senior members of staff(in 98 reviews)
  • "Great colleagues and area team(in 85 reviews)
  • "People are great and are very helpfulll(in 66 reviews)
  • "staff were friendly and helpful when I first started(in 63 reviews)
  • "Good benefits if your store performs well(in 19 reviews)
Cons
  • "Some managers have missed six consecutive promotional changes leaving it all to their management team member and not thanked them once for it.(in 100 reviews)
  • "Management were poor and rude.(in 82 reviews)
  • "Low pay for job expectation.(in 68 reviews)
  • "long hours and can be tiring as you're on your feet all day(in 57 reviews)
  • "Poor pay, bad upper management.(in 40 reviews)
    1. 5.0
      FEATURED REVIEW
      1 Sept 2023
      Store Colleague
      Current Employee
      Banbury, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Quiet and laidback, customers are not rude

      Cons

      A lot of standing around

      Hi there, Thanks for taking the time to leave us a review, we read every single comment! Have a great day, Nikki Lead HR Business Partner- Retail & Property

      1. 5.0
        5 Dec 2023
        Shift Supervisor
        Current Employee, less than 1 year
        Prestatyn, Wales
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Great training, great hours, great management and team, fantastic range of products

        Cons

        There are no cons yet!

      2. Join the Holland & Barrett team
        See Our Latest Jobs
        1. 4.0
          5 Dec 2023
          Store Manager
          Current Employee, more than 3 years
          London, England
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Oportunities to grow inside of the company

          Cons

          Very busy all the time, the company is constantly changing everything and you end up being burned out every other day

          1. 2.0
            6 Dec 2023
            Sales Associate
            Former Employee, more than 1 year
            Belfast, Northern Ireland
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Discount for their product range

            Cons

            Low mininimum wage, doesn't make the job feel worth it.

            1. 2.0
              4 Dec 2023
              Store Associate
              Former Employee, less than 1 year
              London, England
              Recommend
              CEO Approval
              Business Outlook

              Pros

              good training and good store colleagues

              Cons

              bad experience with manager and no hr

              1. 4.0
                26 Oct 2023
                Senior Software Engineer
                Current Employee, more than 1 year
                London, England
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Great Team Collaboration: The teamwork here is exceptional. Colleagues are supportive and collaborative, making it a fantastic learning environment. Exciting Tech Stack: The company uses cutting-edge technologies, which keeps the work interesting and aligns with career growth. Work-Life Balance: They emphasize a healthy work-life balance, which helps in maintaining personal and professional equilibrium. Professional Growth: Opportunities for career growth and skill development are abundant. Flexible Working Options: The company offers flexibility, allowing for remote work when needed.

                Cons

                Occasional High Workload: At times, the workload can be demanding, which requires efficient time management. Limited Office Perks: Compared to some tech giants, office perks might be somewhat limited.

                1. 5.0
                  29 Nov 2023
                  Store Manager
                  Current Employee, more than 5 years
                  Braintree, England
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Supported , development, training Exciting ,great team feeling

                  Cons

                  Fast paced ,changing all the time ,

                  Hi there, Thank you for taking the time to leave us a review, we really appreciate it and we're glad to hear you enjoy working at H&B and that you feel supported. Our business is on an exciting transformation journey to make health & wellness a way of life for everyone, including our colleagues and we have many more exciting things planned for the year ahead, such as new L&D opportunities, courses and Colleague Networks, so be sure to check them out soon. We wish you continued success in your career. The HR Team

                  1. 3.0
                    29 Jun 2023
                    Supervisor
                    Former Employee, more than 3 years
                    London, England
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Good training in health & wellness products, friendly colleagues, good staff discount, a very good chance to improve your sales and management skills.

                    Cons

                    I was doing an Assistant Manager's job and I was getting paid for a Supervisor role only. Too much pressure from the upper management on surpassing the KPIs + the usual day to day tasks (compliance, customer service, etc.) compared with the pay rates. Very poor communication between departments (IT, Marketing, Promo implementation). A lot of tech issues (mostly tills) which are usually temporary resolved (so the next day you have the same issue). You always need to keep an eye on shoplifters (which result in no proper breaks or no breaks at all) Breaks are not paid, but overtime is also not accepted (you're not allowed to exceed the hours you are given to use per week) You really have to go the extra mile(s) for career progression and still that won't be enough. The opportunities are not presented for everybody (I noticed a lot of favouritism).

                    4
                    1. 4.0
                      21 Nov 2023
                      Sales Associate
                      Current Employee, less than 1 year
                      Monmouth, Wales
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      - Get to learn how to help people - Kept busy - Discount on items

                      Cons

                      - Required to be in too many places at once - Way too many shop changes and movements - If you don't have crystallised ginger, people let you know...

                      1. 1.0
                        1 Oct 2023
                        Manager
                        Current Employee, more than 8 years
                        London, England
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Employee discount 25% and christmas discount 50%

                        Cons

                        Lone trading Increased tasks less pay Poor quality tech Tech usage is forced upon us Overtime needed as not enough staff Rfl cards targets Promotional changeovers are always wrong on planning and time consuming to fix Conflict of interest is ignored Upper management using Promotion as a dating app Warehouse sending expired stock Mental health is poor within company Training should be paid but is often cut to to pull backs Back of house areas in older stores is gross and sometimes without decent heating even if shopfloor looks great. Work life balance is not great and expected to be on what's app groups

                        4
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                      Holland & Barrett Reviews FAQs

                      Holland & Barrett has an overall rating of 3.3 out of 5, based on over 1,757 reviews left anonymously by employees. 54% of employees would recommend working at Holland & Barrett to a friend and 50% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Holland & Barrett employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Holland & Barrett. This rating has been stable over the past 12 months.

                      54% of Holland & Barrett employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Holland & Barrett 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

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                      Do you experience that how long the hiring process would take at Thermo Fisher? I got my second interview with hiring manager at the beginning of November but I haven’t heard nothing from them. When I’ve emailed them to check in they just said that the process would be slow, no time frame. I would be able to get an offer soon from other company but work as contractor. Should I wait for Thermo Fisher?

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                      Alex L.

                      Applied for a job a few weeks back, got a call from HR yesterday morning about an interview next week. She mentioned she'd shoot me an email with all the interview details, but so far, my inbox is empty. Assuming I'll hear from her early next week, is it normal for them to expect me to show up for an in-person interview on short notice, like couple days?

                      8
                      2 Comments

                      Glassdoor has 1,757 Holland & Barrett reviews submitted anonymously by Holland & Barrett employees. Read employee reviews and ratings on Glassdoor to decide if Holland & Barrett is right for you.