Holland & Barrett Reviews
Updated Aug 14, 2022
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Found 771 of over 1,425 reviews
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Recommend to a Friend
Approve of CEO
Michael Casey
16 Ratings
Pros
"Staff discount great especially when you use alot of products" (in 135 reviews)
"25% discount (50% at Christmas)" (in 99 reviews)
Cons
"Lone working and not the best paid job for the amount of training that you have to complete" (in 98 reviews)
"Lone trading but even at that most places a have worked there has been" (in 72 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, more than 3 years★★★★★Featured Review
Pros
Excellent brand to work for with the correct values . Exec & Senior team have created a brilliant atmosphere for us to excel over the coming years . Pay & reward is higher than anywhere else I have previously worked for . Great opportunities to develop within the organisation throughout the levels which Helps with job security & personal achievements . The brand is very agile & proactive in keeping up with the demands of the customer based however never losing sight of people the people 1st .
Cons
No commentary required as I feel the brand is very agile & has the right values in putting the customer & people first
Continue readingThanks for leaving your view of H&B's transition over the past couple of years. We've got such an exciting year ahead!
- Current Employee, less than 1 year★★★★★
Pros
Good place to work, good team
Cons
Poor work life balance, poor systems
- Former Employee, less than 1 year★★★★★
Pros
relaxed and peaceful environment to work in, nice colleagues, strict manager
Cons
very strict manager, you have to study all of the products (medicines etc) and learn what they are called and what they do
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Great place to work in
Cons
Central location in london area
- Former Employee, more than 1 year★★★★★
Pros
Learning about the product is great you can take it with you anywhere. Small team, colleague discount and incentives
Cons
Manager is very rude, even to customers who also say the same. Not for everyone, shifts are not a full day..they will tell you to come in for few hours each day which is not ideal. Manager will look through the cameras at the back to keep an eye on you. No trust and alot of attitude. They don't follow all the rules as they should. Going through difficult times extra stress would be added and manager wouldn't have any empathy towards your mental health
Continue readingHolland & Barrett Response
Retail HR Business Partner
Hi thank you for taking the time to leave a review. I am sorry that you didn't have a great experience when working for us. If you would like us to look in to your comments please don't hesitate to get in touch your former Regional Manager or our People Services team.
- Former Employee, less than 1 year★★★★★
Pros
- Not too stressful - Nice colleagues - Good discounts - Good training
Cons
- Customers can be difficult - ALOT of product knowledge - Delivery can be a lot sometimes.
- Current Employee, more than 1 year★★★★★
Pros
- Excellent work/life balance - Strong emphasis on wellbeing - High autonomy for individuals
Cons
IT ops do not even exist there. Salary could be more competitive.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Great company to work for with lots of opportunities to grow and develop at all levels within the business. Fantastic colleagues who go above and beyond to help customers daily. Supportive RM who actively works to engage the teams and encourages wellness for all as a culture within the region.
Cons
Nothing but positive things to say about Holland and Barrett the brand and Region 8.
Continue reading - Current Employee, more than 10 years★★★★★
Pros
You feel good helping people
Cons
Pay is so low for how much you have to learn and do
Continue reading - Current Employee★★★★★
Pros
It is a well paid role for what you do Paid role
Cons
Upper management are not so great
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Holland & Barrett Reviews FAQs
Holland & Barrett has an overall rating of 3.3 out of 5, based on over 1,425 reviews left anonymously by employees. 55% of employees would recommend working at Holland & Barrett to a friend and 54% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.
55% of Holland & Barrett employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Holland & Barrett 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Holland & Barrett to be coworkers, career development and the cons to be benefits, culture, management.
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