Hollister Co. Assistant Manager Reviews | Glassdoor.co.uk

Hollister Co. Assistant Manager Reviews

Updated 23 September 2018
181 reviews

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Assistant Manager

2.7
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Hollister Co. CEO Mike Jeffries
Mike Jeffries
94 Ratings

Employee Reviews

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Pros
  • "Great staff, flexible hours, fun environment" (in 243 reviews)

  • "Great part time job especially for college students" (in 79 reviews)

Cons
  • "Disliked the fact that they have call in shifts" (in 131 reviews)

  • "minimum wage, barely getting any hours when under 18" (in 290 reviews)

More Pros and Cons

  1. "Hollister Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Leeds, England
    Current Employee - Assistant Store Manager in Leeds, England
    Recommends
    Positive Outlook

    I have been working at Hollister Co. (Less than a year)

    Pros

    Inclusive, diverse, challenging, rewarding, people

    Cons

    Work-life balance, hours of work, pressured environment

    Advice to Management

    Continually push managers, provide consistent redirection and reinforcement


  2. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Aberdeen, Scotland
    Former Employee - Assistant Manager in Aberdeen, Scotland
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Hollister Co. full-time (More than a year)

    Pros

    Informative and thorough training, MIT programme attracts great people, Loss Prevention, DM

    Cons

    Poor career prospects, no qualification from graduate training scheme, made to feel replaceable, no recognition for good performance, people often hired based on appearance, poor store manager hiring decisions, extremely high staff turnover

    Advice to Management

    Incentives and pay increases to keep management team motivated. Improve career prospects. Offer training certificates and further learning and development to improve team.

  3. "Good structured learning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Cardiff, Wales
    Former Employee - Assistant Manager in Cardiff, Wales
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Hollister Co. (More than a year)

    Pros

    best people, some perks to working for the company inc. health insurance, decent salary for graduate job

    Cons

    unsociable hours but comes part and parcel with retail

    Advice to Management

    more incentives for employees


  4. "MIT programme- great first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    A lot of responsibilities, fun environment, good discount

    Cons

    slow/no growth from Assistant Manager upwards


  5. "Not for progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Manchester, England
    Current Employee - Assistant Manager in Manchester, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hollister Co. full-time (More than 5 years)

    Pros

    Flexible. discount. Lots of locations. Great for people finding their feet. Responsibility is from the get go. 20 words is hard to fill

    Cons

    No work life or company perks. Little is done about store bonding. I.e no staff team building etc not much protection managers for disciplining a associate

    Advice to Management

    Increase corporate activities for store management. I.e have quarterly staff days out


  6. "Review for Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in London, England
    Former Employee - Assistant Manager in London, England
    Doesn't Recommend
    Negative Outlook

    Pros

    Associates are hard working, motivated and continuously strive to achieve the best results for the company.

    Cons

    - Company does not know how to treat their staff
    - Schedule hours preferable to upper management and usually late shifts are completed by Assistant Manager's
    - Poor promotional opportunities- usually bring someone from another store
    - Office politics

    Advice to Management

    Learn to value your staff and it could reduce your management turnover. (In 6 months, 6 Managers left)


  7. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Leeds, England
    Former Employee - Assistant Manager in Leeds, England
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Hollister Co. (More than a year)

    Pros

    Brilliant team/people to work with, laid back but challenging enough. Good amount of responsibility but not to overwhelming.

    Cons

    Sporadic work hours. Work Can become repetitive at times.

    Advice to Management

    Interact more with team, keep morale up and spend time on shop floor reinforcing basic rules or team may become slack

  8. Helpful (1)

    "MIT Scheme at Hollister - AWFUL COMPANY, AWFUL MORALS AND AWFUL PRACTICES"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hollister Co. full-time (More than a year)

    Pros

    NONE. Except the pay which is great if you weren't in such an awful job.

    Cons

    Illegal hours, it was not a concern of anyone’s but mine when it was expected of me to work 13 hour days and often without a break just to ''get the job done'', ''it's what you have to do''.
    Power crazy senior staff, unrealistic goals everyday, they care about the most insignificant details such as the ''standards'' of the cleaning cupboard.
    Empty promises of transfers to other locations and quick promotions.
    They hire so many young and inexperienced people that the atmosphere is bitchy and juvenile.
    You have to constantly pay for uniform about 4 times a year which even with discount can cost you £50 - £100 at a time, even though your contract says you don't have to purchase it you are constantly pressured and asked about it by your manager and district manager.
    Unfair shift patterns as the schedules are created in store by a manager and not monitored.
    There is no real Human Resources department to contact for issues, a generic number is provided only and it is a voicemail service.

    Advice to Management

    Nothing could help these people.


  9. Helpful (1)

    "Understand what comes with retail!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Orlando, FL (US)
    Current Employee - Assistant Store Manager in Orlando, FL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hollister Co. full-time (More than a year)

    Pros

    -Thorough training program.
    -Good benefits.
    -Accumulating paid time off.
    -Gain better understand of how a business functions.

    Cons

    -May have to work occasional overnight and constant weekends (comes with working retail).
    -Need better compensation.

    Advice to Management

    Have enjoyed my time with the company. I understand what comes with working in the retail industry; working weekends, holidays, overnight, dealing with irate customers. I do believe the compensation could be better given the responsibilities we are given and the work putvin by the management team. Overall, great company and good leaders.


  10. "MIT Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MIT/Assistant Manager in Frisco, TX (US)
    Former Employee - MIT/Assistant Manager in Frisco, TX (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hollister Co. full-time (Less than a year)

    Pros

    Decent health benefits
    Plenty of opportunity for overtime if you want to volunteer at other stores

    Cons

    Anyone with a college degree can be a manager -- regardless of his/her experience. Most MITs acted like a dictator and had a sense of entitlement. You are expected to pull overnighters when a flip happens; a typical overnight would have us work 15 hours straight. It is unfortunate how much of a joke this company is because it really could be a great place to work. The MIT program has little to no relevance to actual on the job experience -- those who get promoted are typically the ones that last the longest.