Hollister Co. Brand Representative Reviews | Glassdoor.co.uk

Hollister Co. Brand Representative Reviews

Updated 19 July 2018
275 reviews

Filter

Filter

Brand Representative

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Hollister Co. CEO Mike Jeffries
Mike Jeffries
74 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "Great staff, flexible hours, fun environment" (in 234 reviews)

  • "Perfect as a part time job and earn a side of extra cash" (in 75 reviews)

Cons
  • "Disliked the fact that they have call in shifts" (in 130 reviews)

  • "Pay isn't very good (minimum wage) and during busy times it can be very hectic" (in 283 reviews)

More Pros and Cons

  1. "Brand rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Model/Brand Representative in Manchester, England
    Current Employee - Model/Brand Representative in Manchester, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hollister Co. full-time (More than a year)

    Pros

    - Great Management.
    - fun job with good benefits.
    - promotion from with-in.
    - relaxed atmosphere.
    - learn alot about how to push sales and great customer service.
    -The shop smells amazing.
    -Good Discount.
    - Staff are cared about.
    - You make friends rather than "work colleagues".
    - Good representable company to work for.
    - Hollister teaches makes you strong a strong sales associate, confident, fast paced with customers but always paying attention to detail. - vital for retail.

    Cons

    - retail hours
    -wages could be better. (the people and atmosphere make up for this. )

    Advice to Management

    Increase hours & wages.


  2. "Brand representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Representative in Reading, England
    Current Employee - Brand Representative in Reading, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Hollister Co. part-time (More than 5 years)

    Pros

    Flexible working hours. You meet lots of people who are lovely to work with. You can get good staff discount and the stores are nice.

    Cons

    It can get warm in store. It's not really possible to work full time hours unless you're in a management role.

    Advice to Management

    Engage with the staff a lot in a natural friendly way, so then we are all part of one family, and keep being great managers.

  3. "pay is an issue"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Model/Brand Representative
    Former Employee - Model/Brand Representative
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hollister Co. part-time (More than a year)

    Pros

    Discounted clothing 5 -10 items 50% every month
    Working with people around the same age group (great way to make friends)
    0 Hours flexible
    Casual environment

    Cons

    0 hours (payment fluctuations)
    Bi weekly payment
    PAY RATE


  4. "great for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Representative in London, England
    Current Employee - Brand Representative in London, England
    Recommends
    Positive Outlook

    I have been working at Hollister Co. part-time (Less than a year)

    Pros

    easy to swap shifts whenever on the group facebook page
    not tied down to set shifts
    50% discount on 5-10 items a month

    Cons

    staff don’t seem to care much
    pay is minimum wage


  5. "Relaxed part-time work, perfect for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Representative in Greenhithe, England
    Former Employee - Brand Representative in Greenhithe, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hollister Co. part-time (Less than a year)

    Pros

    Perfect for some extra money (payed every 2 weeks which is handy) if you are a student or looking for a second job, as weekend work is always desirable.

    0 hour contract perfect for taking weeks off and maintaining employee status including 50% employee discount.

    Relaxed/laid-back environment makes things easy when you turn up on Sunday morning steaming from your recent departure at seshleyhem, the night before.

    Cons

    Hours in the store I worked for where very hard to come by due to the amount of people that worked there (around 110 when I started).

    Hours generally range between a 4/5 hour shift with rare 9 hour shifts (including non-paid lunch) being dished out. Made going to work for a 4 hour shift not very profitable after travel expenses. Non-the-less shifts where sometimes extended if you were lucky.

    You need a degree (IN ANYTHING) in order to be even considered a promotion into something of a manager states (MIT = Manager in Training) because apparently you need a degree to tell employees to fold clothes? even if you was a manager for a previous company. LOL.

    Advice to Management

    Use your degrees that you accumulated a lot of debt for on something that could actually pay the debt back.


  6. "..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Representative and Shop Floor Manager in Aberdeen, Scotland
    Current Employee - Brand Representative and Shop Floor Manager in Aberdeen, Scotland
    No opinion of CEO

    I have been working at Hollister Co. full-time (More than a year)

    Pros

    Friendly environment, good salary, great experience and opportunities

    Cons

    Employee turnover and constant retraining needed


  7. "Unproper business policies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Representative in London, England
    Former Employee - Brand Representative in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hollister Co. part-time (More than a year)

    Pros

    Some great people working there.

    Cons

    Bad business policies. Don't make big sizes cos they don't want fat people to wear their clothes.

  8. "Brand Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Representative in London, England
    Current Employee - Brand Representative in London, England
    Recommends
    Negative Outlook

    I have been working at Hollister Co. part-time (More than a year)

    Pros

    Easy role with set targets, management are very nice and easy to deal with and normally the customers are nice also.

    Cons

    Sometimes the targets can be unfair based on your abilities. They are obsessed with customer service.

    Advice to Management

    Have the same goals for everyone, make everyone feel included and not grouped.


  9. "Ungrateful Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Representative in Glasgow, Scotland
    Current Employee - Brand Representative in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hollister Co. part-time (More than a year)

    Pros

    50% off employee discount. Easy job (sometimes tol easy).

    Cons

    0 hour contract—I went from being scheduled a ton to not having been scheduled to work at all in 4 weeks. They have done this to many employees (good ones at that). There’s always three-four managers working at one time, and yet if an associate is already in the middle of a task, or with a customer, they will pull them away to make them do something else. On top of that, there’s lack of communication between managers, so you’ll have one tell you to do one thing and five seconds later another will be irritated with you for doing that and will make you do something else. I once had a manager shout at me in front of a customer because I didn’t answer the phone while helping that customer. The customer was not pleased with this. This same manager has been rude to other employees and constantly uses a rude tone for no reason (she was only an AM in training around many of these instances). Honestly, it is one of the worst places I’ve ever worked, which makes the good parts completely cancel out. It’s also so boring that a four hour shift often feels like a 12 hour one.

    Advice to Management

    Have more appreciation for your good employees, and stop picking favourites. Communicate better with each other and more respectfully to your employees. Be more fair in your scheduling; stop scheduling people who you’re close with, but slack off during shifts, for five days a week and then giving several other good employees zero hours, especially for several weeks in a row.


  10. "Fast paced but fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Model/Brand Representative in London, England
    Former Employee - Model/Brand Representative in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible working hours. Everyone that worked there was so nice. Dress code really relaxde

    Cons

    Tills could use an upgrade - software would mean the system crashed a lot, and also could be a nightmare processing returns when you need a managers card to do so, and often can take ages for a manager to get to the counter, wasting the customers time.

    Advice to Management

    Staff should wear some kind of landyard to identify them on the shop floor