Hollister Co. Brand Representative Reviews | Glassdoor.co.uk

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Hollister Co. Brand Representative Reviews

Updated 17 November 2017
223 reviews

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Brand Representative

3.2
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Hollister Co. CEO Mike Jeffries
Mike Jeffries
60 Ratings

Employee Reviews

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Pros
Cons
  • Call in shifts were a pain too, too often if you were on call youd find that you werent needed (in 121 reviews)

  • Minimum wage in NC was not worth what you had to deal with (in 264 reviews)

More Pros and Cons

  1. "good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Representative
    Current Employee - Brand Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hollister Co. part-time (More than a year)

    Pros

    - being able to change your availability each week
    - shifts are only 4-5 hours. which is good because i can fit shifts around uni work

    Cons

    not guaranteed to get a shift each week which makes it hard to budget would prefer a minimum hours contract
    a small store can get boring as it is not a mentally challenging job


  2. "Brand Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Representative in Greenhithe, England
    Current Employee - Brand Representative in Greenhithe, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hollister Co. part-time (More than 5 years)

    Pros

    Flexible work pattern
    Friendly managers and colleagues
    Easy work environment

    Cons

    Limited hours given
    Short shifts
    Sometimes boring (depending on what task you're given

    Advice to Management

    Improve staff rotation


  3. "Brand Representative at Hollister Co."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Representative in Manchester, England
    Former Employee - Brand Representative in Manchester, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hollister Co. part-time (Less than a year)

    Pros

    Good discount
    Very flexible
    Every minute is paid

    Cons

    Not serious
    Abuse of 'call ins'
    Young managers led by personal preferences

    Advice to Management

    Be professional.


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  5. "Brand Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Brand Representative in Southampton, England
    Current Contractor - Brand Representative in Southampton, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hollister Co. as a contractor (More than a year)

    Pros

    Good discounts on clothes each month.

    Cons

    Managers not always friendly!


  6. "Hollister is horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Brand Representative in Birmingham, England
    Former Contractor - Brand Representative in Birmingham, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hollister Co. as a contractor (Less than a year)

    Pros

    Casual uniform so you can basically wear what you want
    Flexible work hours
    Young employees so you make new friends
    Good discounts to employees

    Cons

    Rude management
    Hire people based on looks
    Low rate of pay
    Bad lighting quality in store
    Brand representatives are unfriendly as they talk to each other and make customers feel horrible
    Stock department gets dull in off peak times

    Advice to Management

    Get your staff sorted
    Hire talent, not looks
    Stop scouting for people
    Pay your employees


  7. "Brand Representatvie"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Representative in Liverpool, England
    Former Employee - Brand Representative in Liverpool, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hollister Co. part-time (More than a year)

    Pros

    Can change shifts
    Chilled atmosphere
    Good management

    Cons

    Not guaranteed shifts every week

    Advice to Management

    It is such a great place to work and I am sad to have left. Management are great and I felt that I could ask them any questions! It is such a friendly place to work.


  8. "I have worked at the company for a long time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Model/Brand Representative
    Current Employee - Model/Brand Representative
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hollister Co. part-time (More than 3 years)

    Pros

    - Very social work environment. Everyone is around the same age (late teens to mid twenties, even the managers) so it's easy to get along with and relate to everyone.

    - It's mostly a chilled/trendy workplace. Managers can be pretty relaxed and empathetic because most of them started part time.

    - customers are young as well so easier to deal with mostly.

    - we used to have these stressful 'call-in' shifts but they've discontinued them.

    - discount 50% on triple a and 20% everything else.

    Cons

    - Depending on your manager, sometimes you can get very little training or guidance and yet be expected to do everything perfectly AND quickly. Sometimes it can be very stressful and taken way too seriously for a minimum wage retail job.

    - sometimes you won't get scheduled at all because the more shifts you work the more you can get. Shifts are based solely on performance.

    - the company as a whole has gotten way more disorganised than it used to be and appears to be having an identity crisis. In some ways I prefer how they used to be pre-2015; work was much more structured and enjoyable.

    Advice to Management

    I wish the company did some things differently. I wish training was better and I wish we could bring back the look policy and style guide.. The company has improved in many ways but also gotten worse in other ways.


  9. "best job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Model/Brand Representative
    Current Employee - Model/Brand Representative
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hollister Co. part-time (More than a year)

    Pros

    such a fun environment, fun friends to work with, managers are more like friends than bosses, only 5hr long shifts, amazing flexibilty, i look forward to going to work everyday i love it

    Cons

    0hr means it isnt always reliable but if you work well you will get shifts

    Advice to Management

    nothing, management is the best


  10. "Brand rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Representative in Cambridge, East of England, England
    Former Employee - Brand Representative in Cambridge, East of England, England
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible hours, they will hire people without much experience.

    Cons

    Very boring, Hollister are very specific on how clothes should be folded.
    Minimum wage
    Used to have very strict looks policy

    Advice to Management

    More incentives/ excitement to make the job more interesting! It was very dull work and just found myself excited for the end of each shift. Take the time to get to know employees and don't treat us like school children. If you do this, you should have a lower turnover.


  11. "Hollister- good for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Model/Brand Representative in Greenhithe, England
    Former Employee - Model/Brand Representative in Greenhithe, England

    Pros

    As it was a 0-hour contract, very flexible

    Cons

    Management changed quite frequently, 4 hour shifts were only available and favouritism occurred