Hollister Co. Model/Brand Representative Reviews | Glassdoor.co.uk
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Hollister Co. Model/Brand Representative Reviews

Updated 10 July 2018
64 reviews

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Model/Brand Representative

3.0
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Hollister Co. CEO Mike Jeffries
Mike Jeffries
16 Ratings

Employee Reviews

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Pros
  • "Great staff, flexible hours, fun environment" (in 234 reviews)

  • "Perfect as a part time job and earn a side of extra cash" (in 75 reviews)

Cons
  • "Disliked the fact that they have call in shifts" (in 129 reviews)

  • "Pay isn't very good (minimum wage) and during busy times it can be very hectic" (in 283 reviews)

More Pros and Cons

  1. "Brand rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Model/Brand Representative in Manchester, England
    Current Employee - Model/Brand Representative in Manchester, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hollister Co. full-time (More than a year)

    Pros

    - Great Management.
    - fun job with good benefits.
    - promotion from with-in.
    - relaxed atmosphere.
    - learn alot about how to push sales and great customer service.
    -The shop smells amazing.
    -Good Discount.
    - Staff are cared about.
    - You make friends rather than "work colleagues".
    - Good representable company to work for.
    - Hollister teaches makes you strong a strong sales associate, confident, fast paced with customers but always paying attention to detail. - vital for retail.

    Cons

    - retail hours
    -wages could be better. (the people and atmosphere make up for this. )

    Advice to Management

    Increase hours & wages.


  2. "pay is an issue"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Model/Brand Representative
    Former Employee - Model/Brand Representative
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hollister Co. part-time (More than a year)

    Pros

    Discounted clothing 5 -10 items 50% every month
    Working with people around the same age group (great way to make friends)
    0 Hours flexible
    Casual environment

    Cons

    0 hours (payment fluctuations)
    Bi weekly payment
    PAY RATE

  3. "Fast paced but fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Model/Brand Representative in London, England
    Former Employee - Model/Brand Representative in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible working hours. Everyone that worked there was so nice. Dress code really relaxde

    Cons

    Tills could use an upgrade - software would mean the system crashed a lot, and also could be a nightmare processing returns when you need a managers card to do so, and often can take ages for a manager to get to the counter, wasting the customers time.

    Advice to Management

    Staff should wear some kind of landyard to identify them on the shop floor


  4. "I have worked at the company for a long time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Model/Brand Representative
    Current Employee - Model/Brand Representative
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hollister Co. part-time (More than 3 years)

    Pros

    - Very social work environment. Everyone is around the same age (late teens to mid twenties, even the managers) so it's easy to get along with and relate to everyone.

    - It's mostly a chilled/trendy workplace. Managers can be pretty relaxed and empathetic because most of them started part time.

    - customers are young as well so easier to deal with mostly.

    - we used to have these stressful 'call-in' shifts but they've discontinued them.

    - discount 50% on triple a and 20% everything else.

    Cons

    - Depending on your manager, sometimes you can get very little training or guidance and yet be expected to do everything perfectly AND quickly. Sometimes it can be very stressful and taken way too seriously for a minimum wage retail job.

    - sometimes you won't get scheduled at all because the more shifts you work the more you can get. Shifts are based solely on performance.

    - the company as a whole has gotten way more disorganised than it used to be and appears to be having an identity crisis. In some ways I prefer how they used to be pre-2015; work was much more structured and enjoyable.

    Advice to Management

    I wish the company did some things differently. I wish training was better and I wish we could bring back the look policy and style guide.. The company has improved in many ways but also gotten worse in other ways.


  5. "best job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Model/Brand Representative
    Current Employee - Model/Brand Representative
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hollister Co. part-time (More than a year)

    Pros

    such a fun environment, fun friends to work with, managers are more like friends than bosses, only 5hr long shifts, amazing flexibilty, i look forward to going to work everyday i love it

    Cons

    0hr means it isnt always reliable but if you work well you will get shifts

    Advice to Management

    nothing, management is the best


  6. "Hollister- good for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Model/Brand Representative in Greenhithe, England
    Former Employee - Model/Brand Representative in Greenhithe, England

    Pros

    As it was a 0-hour contract, very flexible

    Cons

    Management changed quite frequently, 4 hour shifts were only available and favouritism occurred


  7. "Fun company but poorly paid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Model/Brand Representative in Cambridge, East of England, England
    Former Employee - Model/Brand Representative in Cambridge, East of England, England
    Recommends

    I worked at Hollister Co. part-time (More than a year)

    Pros

    Very friendly management and team
    Very casual work environment
    Good discount on clothes
    Zero-hour contract means good flexibility

    Cons

    Bad pay
    Often only short shifts are given so they don't have to give you breaks which is a bit of a pain if you're travelling far to get to work.

  8. "Good place to work, if they give you any shifts."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Model/Brand Representative
    Current Employee - Model/Brand Representative
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hollister Co. part-time (Less than a year)

    Pros

    -Great discount (50% off 10 things maybe once every 2/3 months + other offers) 20% off any other time
    -Good pay, if you are under 18 (more than min wage for 16-21)
    -Relaxed environment
    -Tasks are not too difficult, but standards are high (if the jeans are not all perfectly aligned, you're refolding the entire stack.)
    -Friendly colleague
    -Flexible (availability can be changed online for 2 weeks ahead, can open 5 hours-as much availability as you like)
    -Facebook group to swap, pick up or give away shifts

    Cons

    -Managers do not schedule hours fairly. They have clear favourites who ALWAYS get shifts
    -0 Hour contract (from day one you are told they cannot guarantee shifts every week.)- HOWEVER. I have gone over a MONTH not being given a shift. It is disgusting and pointless me even being employed
    -Poor training, after being there 6 months I am still not till trained
    -Cleaning. if you're on the early shift you'll have to hoover, mop, clean mirrors, remove litter. Usually given an hour to do the entire store by yourselves.
    -CALL IN SHIFTS : calling in 1-2 hours before a scheduled shift to see if you are needed. 90% of the time you are not.

    Advice to Management

    Please do not be biased and have clear favourites. It is unfair (especially if people NEED money for bills/payoffs etc)
    Train your staff better


  9. "Great and fun atmosphere to work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Model/Brand Representative in London, England
    Current Employee - Model/Brand Representative in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Employees are like a family! Will always welcome to you in and invite you to staff events. Very flexible for a part time job and if you are studying for example.

    Cons

    Low pay and you may not get as many hours as you want. But you can always swap or add more shifts between employees.

    Advice to Management

    Perhaps include more pay rises to loyal and hardworking employees.


  10. "Working at Hollister"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Model/Brand Representative in Cardiff, Wales
    Current Employee - Model/Brand Representative in Cardiff, Wales
    Recommends
    Neutral Outlook

    I have been working at Hollister Co. part-time (More than a year)

    Pros

    Hollister Co, holds an amazing working environment where there is an excellent relationship between managers and associates.

    Cons

    Only thing Hollister can improve on is probably work to improve call-in hours as call-ins does not allow associates to plan their day effective if they are not required to work.

    Advice to Management

    Management still is really good at Hollister, however, due to the high number of assistant managers there could be at times where there is a lack of communication between managers.