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Hollister Co. Store Manager Reviews

Updated 7 February 2018
60 reviews

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Store Manager

2.9
StarStarStarStarStar
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Approve of CEO
Hollister Co. CEO Mike Jeffries
Mike Jeffries
28 Ratings

Employee Reviews

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Pros
Cons
  • Call in shifts were a pain too, too often if you were on call youd find that you werent needed (in 126 reviews)

  • Minimum wage in NC was not worth what you had to deal with (in 267 reviews)

More Pros and Cons

  1. "Hollister Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Leeds, England
    Current Employee - Assistant Store Manager in Leeds, England
    Recommends
    Positive Outlook

    I have been working at Hollister Co. (Less than a year)

    Pros

    Inclusive, diverse, challenging, rewarding, people

    Cons

    Work-life balance, hours of work, pressured environment

    Advice to Management

    Continually push managers, provide consistent redirection and reinforcement


  2. "Poor Management, Poor Pay, Poor Morals!! Job title: Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hollister Co. full-time (More than a year)

    Pros

    The part time staff were a breathe of fresh air to say the least. They were the only enjoyable part of working there and when the time came - it was a shame to say goodbye. Unfortunately I cannot say the same to the senior staff; the part time staff may have been fairly young but showed much more maturity when it came to my resignation.

    Cons

    The hours you work are not great with much of the management being self obsessed. I worked as a Store Manager after a 6 months promotion (from AM) but from then on it would be a sore sight for career progression. There was no room to grow or show my skills, every part of the job was scripted and out of a Abercrombie/Hollister "Standards Folder". A ridiculous amount of pressure is thrown on managers to keep the store to "standard" from tables having to be a certain distance from the wall to the amount of lights directed on one table!! There is barely any positive reinforcement, no freedom to be creative and favoritism towards the more "brand-like employees", which, in my eyes is a truly terrible way to work. I have seen people be promoted on their looks rather than talents and on convenience whether or not they are ready to take that role on.

    Advice to Management

    Understand that there is no brand if it wasn't for the staff. Learn to treat your staff with respect and they will learn to love the brand.


  3. Helpful (1)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Honolulu, HI (US)
    Former Employee - Store Manager in Honolulu, HI (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hollister Co. full-time (More than 3 years)

    Pros

    Pretty easy/relaxed work environment. Hate to be the one that says it but pretty much going about your business will keep you in the position as long as you need. Employees and other managers are usually pretty easy to get along with due to the company atmosphere that's "laid back and chill".

    Cons

    Pay, even in high cost regions, is significantly below the industry standard as well as comparable brands by a long shot. Easily underpay managers by 10k in regions like Hawaii and California. Hard to complain about the revolving door of employees when they're compensated at such an embarrassing wage. Basically they're one of the few retailers that requires a college degree to become a manager yet they pay lower than all other retailers, most of whom do not require that investment. It's simple cost-benefit analysis. Also, due to the rapid number of store closures, opportunities for growth and promotions are dwindling every day, regardless of what upper management tells you. Again, simple math. If you shut down 600+ stores, the number of DMs, RMs, and managers will be reduced.

    Advice to Management

    If you want to become a retail powerhouse again you need to do one of two things to motivate managers - either pony up and pay a little more or remove the degree requirement so you can bring in better talent. It's retail not rocket science.


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  5. "Bad Pay & No Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Store Manager in Atlanta, GA (US)
    Former Employee - Store Manager in Atlanta, GA (US)
    Doesn't Recommend

    I worked at Hollister Co. full-time (More than a year)

    Pros

    The employee discount is decent. The co-workers also make for a fun environment

    Cons

    The pay and hours...there's no work/life balance and the salary is very poor, especially since full time employees are required to have a 4 year degree. There's also little room for growth.

    Advice to Management

    Pay employees more to show some sort of appreciation,


  6. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Hollister Co. full-time (More than 5 years)

    Pros

    Promotion from within, great people, great exposure to running a business.

    Cons

    Hours/schedule + workload isn't always sustainable, but that's retail!

    Advice to Management

    Don't sacrifice the human element for sales/numbers, your people are what make you successful!


  7. "Uncaring Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Sandy, UT (US)
    Former Employee - Assistant Store Manager in Sandy, UT (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hollister Co. full-time (More than a year)

    Pros

    Very lenient with your schedule during slow seasons.
    Good benefits (medical, dental, etc.)

    Cons

    Work most weekends.
    Higher management didn't seem to care about my future.
    Promotions are highly dependent on others moving on.

    Advice to Management

    Try to care more about all of your store managers. I worked there for a while, and never truly felt respected by the company.


  8. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hollister Co. full-time (More than a year)

    Pros

    The in-depth training for management is awesome. If you want to know how to manage people, this company will absolutely do everything they can do help you do so. Your success relies on your drive, passion, and willingness to do better. The company itself is extremely organized... There is always an answer to your question and a solution to your problem. Creativity, feedback, looking for opportunities, and accountability is a part of everything.

    Cons

    If you need set hours, this is not the job for you. The stress level and challenges can be intense, so you must be up for it.

    Advice to Management

    If you are hired into any management position including MIT, you may have to "clean up" after another manager's work. Knowing this before being hired, so a game plan can be set, would be highly beneficial to yourself, the store, and to upper management.


  9. "Terrible full time job. Promotions not based on performance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hollister Co. full-time (More than 3 years)

    Pros

    Fun people. Bonuses for management when sales goals are met and exceeded.

    Cons

    Terrible duties. Terrible customers. Too steessful. Customers pee in fitting rooms on clothes and have no appreciation for the employees.


  10. "OKAY Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hollister Co. full-time (Less than a year)

    Pros

    pay was actually pretty decent, loved my co workers and part timers, great benefits, relaxed atmosphere for the most part

    Cons

    Lack of communication from upper management/home office, a lot of favoritism, little work/life balance

    Advice to Management

    Do better with communicating major changes within the company i.e. store closings/ relocations. Keep in mind that we are the ones that are operating these stores so any issues or concerns from managers and brand reps in regards to things happening in the store should be kept in mind.


  11. "Stress Not Worth the Compensation - No work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in San Antonio, TX (US)
    Former Employee - Store Manager in San Antonio, TX (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hollister Co. full-time (More than 3 years)

    Pros

    Make lifelong friends out of coworkers

    Cons

    No work/life balance
    Stressful work environment
    Lots of part time turnover
    Absurd Company policies