- High turnover of staff in all areas
- Lots of staff off sick long term, most due to work-related stress
- Salary is advertised at a higher rate for new starters and existing staff are told to "go above and beyond" to get the same money
- Systems are old, too many of them and they are constantly breaking
- Poor bonus structures
- A serious lack of communication and working together between staff, departments, management and to customers.
Summary: I regret taking the job. It's emotionally draining and exhausting having to interact with toxic work colleagues on a daily basis. Home
Group are full of beautiful, pretty words but very little action and buy in from the majority of management. They have a "Grow Our Own" initiative in a poor attempt to keep staff however the people selected are those with experience, which defeats the purpose of the programme. The customers are seen as numbers and irritants, money is the focus of the business. Not the customer and certainly not the employee. Myself and many others don't understand how they keep winning and being nominated for best employer awards.
For the sake of your mental health, don't work here!
