They don't provide in-depth training
They swamp your mobile with texts and phone calls
They only ever contact you regarding something NEGATIVE, never anything POSITIVE
The same caregivers seem to get Caregiver Of The Month
Office staff have bad attitude
Misinformation regarding clients
Getting fobbed off with offers of shadowing but nothing ever came back to me about that
They have little respect for private life
Hours being dotted all over the place
Expecting me to be in two places at once - one of my morning shifts finished at the same time as when I was due to see my NVQ assessor
Expected to work a meagre 2 hour run on a weekend even though I was available all weekend
Little regard about my personal situation/state of health
I told them three times I was not coping with the shifts I was being offered only to be told
"we can make the shift an hour later" - nothing ever happened
"no one else would cover that shift" - not my problem; so why was another member of staff - who was working in the office but covered said client - called out to do it after I wasn't able to???
Neglected a client by not following up district nurse visits