HomeServe UK Reviews

Updated Jul 29, 2022

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Found 778 of over 1,012 reviews

3.6
64%
Recommend to a Friend
71%
Approve of CEO
HomeServe UK CEO John Kitzie
John Kitzie
69 Ratings
Pros
  • "HomeServe really is a great place to work(in 77 reviews)

  • "The professional manner the Senior Management team at Homeserve handled the impact of Covid19(in 55 reviews)

  • Cons
  • "There are no cons about working at HomeServe(in 95 reviews)

  • "Walsall office needs modernising like the other offices(in 28 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year

      Good but hard work

      Jul 10, 2022 - Plumber in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of money to be made

      Cons

      None that I can think of

      Continue reading
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    2. 3.0
      Current Employee, less than 1 year

      Concerge

      Jul 29, 2022 - Concierge in Leicester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good enjoyable atmosphere and parking.

      Cons

      Long hours and not enough money.

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    3. 4.0
      Former Employee, more than 3 years

      Decent could be better

      Jun 24, 2022 - Customer Service in Preston, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good training and team Nice office

      Cons

      Difficult shift pattern Includes weekends and public holidays Difficult to book time ogg

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    4. 3.0
      Current Employee, more than 8 years

      Ok

      Jul 2, 2022 - Gas Engineer in Birmingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay and the team you work with

      Cons

      Work life balance can sometimes be poor

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    5. 5.0
      Current Employee, less than 1 year

      Nottingham

      Jun 15, 2022 - Advisor/Claims in Nottingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Love my management team at Nottingham Claims they are really down to Earth and Anth our department leader is a great guy who always makes time to talk and listen to us. The managers are always about and help us when needed. We had loads of fun on the recent Jubilee and buffet was great. Love working here

      Cons

      Shifts are sometimes on till 10 PM and we have to work some weekends but other than that its good.

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    6. 5.0
      Current Employee, more than 5 years

      Great place to work

      May 28, 2022 - Anonymous Employee in Walsall, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They listen to their employees, hybrid approach works well

      Cons

      The technology isn’t what it could be

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    7. 4.0
      Current Employee, less than 1 year

      decent company to work far

      May 19, 2022 - Dispatcher in Nottingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good working environment people are friendly

      Cons

      not really too many cons

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    8. 2.0
      Former Employee, more than 1 year

      Strange work culture

      May 23, 2022 - Marketing Manager in Walsall, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay was fair for marketing

      Cons

      Strange work culture A bit stuck in the past for marketing

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    9. 1.0
      Current Employee, more than 3 years

      Avoid

      May 17, 2022 - Anonymous Employee in Preston, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The only reason people stay at Homeserve is for their front line colleagues.

      Cons

      Badly organised. Blame culture. Senior management. Staff don't feel valued.

      Continue reading
      3 people found this review helpful
    10. 1.0
      Former Employee, more than 10 years

      Just a number

      Apr 16, 2022 - Gas Engineer in Bradford, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good wage,decent package all round

      Cons

      You are just a number,it doesn’t matter if you’ve been working there for 15 years,they don’t care if you leave. No loyalty

      Continue reading
      3 people found this review helpful
    Viewing 1 - 10 of 778 Reviews

    HomeServe UK Reviews FAQs

    HomeServe UK has an overall rating of 3.6 out of 5, based on over 1,012 reviews left anonymously by employees. 64% of employees would recommend working at HomeServe UK to a friend and 56% have a positive outlook for the business. This rating has decreased by -10% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, HomeServe UK employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HomeServe UK. This rating has decreased by -12% over the last 12 months.

    64% of HomeServe UK employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated HomeServe UK 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at HomeServe UK to be benefits, senior leadership, career development and the cons to be workplace, compensation.

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